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Yanisleidy Del Pino Gonzalez, Admin Executive | Business Development | Document Controller & HR Assistant

Yanisleidy Del Pino Gonzalez

Admin Executive | Business Development | Document Controller & HR Assistant·Alfunoon Almubdea Technical Services LLC,

United Arab Emirates

Diploma, Business Administration

Work experience

Total years of experience: 10 years, 7 months

Admin Executive | Business Development | Document Controller & HR Assistant

January 2025 - March 2026

Alfunoon Almubdea Technical Services LLC,

Dubai, United Arab Emirates

January 2025 - March 2026

- Provided comprehensive administrative and executive support to management, ensuring smooth daily office operations and workflow efficiency.

- Supported HR operations including recruitment coordination, interview scheduling, onboarding, employee documentation, attendance monitoring, leave tracking, and HR administrative support.

- Maintained employee records, contracts, confidential files, HR databases, and personnel documentation with accuracy and confidentiality.

- Managed office administration, scheduling, correspondence, meeting coordination, travel arrangements, and executive calendar management.

- Prepared, reviewed, and maintained quotations, purchase requests, invoices, LPOs (Local Purchase Orders), payment follow-ups, and supporting commercial documentation.

- Assisted accounting and finance teams with invoice processing, payment coordination, expense tracking, document verification, and financial administrative support.

- Coordinated document control activities, including filing, document tracking, record management, submittals, approvals, and maintaining organized digital and physical documentation systems.

- Prepared and submitted project documentation, submittals, reports, contracts, letters, presentations, and business correspondence while ensuring document accuracy and compliance.

- Coordinated communication between management, clients, vendors, suppliers, employees, and external stakeholders to support operational efficiency.

- Managed procurement-related documentation, vendor coordination, quotation comparisons, purchase follow-ups, and LPO administration.

- Supported payroll preparation through attendance verification, employee records updates, and HR coordination.

- Handled employee inquiries regarding HR policies, leave requests, contracts, documentation, and administrative matters professionally.

- Organized meetings, interviews, training schedules, appointments, and company-related activities while ensuring efficient coordination.

- Maintained CRM systems, ERP software, HR systems, Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), Google Workspace, reporting tools, and digital filing systems to improve operational productivity.

- Assisted in preparing reports, spreadsheets, trackers, operational records, and management documentation to support decision-making and business performance.

- Ensured confidentiality and compliance while handling HR records, executive documents, invoices, contracts, payroll-related information, and sensitive company data.

- Contributed to workflow optimization, process improvement, document accuracy, and administrative efficiency in fast-paced business environments.

Company industry:
Manufacturing
Job role:
Manufacturing

Admin Executive| HR & Operations Executive

November 2022 - December 2024

Leeds Network for Human Resources LLC,

Dubai, United Arab Emirates Hybrid

November 2022 - December 2024

- Managed daily HR operations and administrative processes to ensure smooth and efficient workflow across the organization.

- Maintained employee records, HR databases, documentation, and confidential files while ensuring accuracy and compliance with company policies.

- Coordinated recruitment activities including job posting, CV screening, interview scheduling, candidate communication, onboarding, and documentation.

- Supported employee onboarding and offboarding processes, including preparation of employment documents, orientation, and system updates.

- Assisted in attendance management, leave tracking, payroll coordination, timesheet verification, and employee data management.

- Coordinated visa, labor, insurance, and employee documentation processes in compliance with UAE labor requirements and internal procedures.

- Supported HR reporting, employee records audits, KPI tracking, and preparation of HR-related reports for management review.

- Assisted in implementing HR policies, procedures, and employee engagement initiatives to maintain a positive workplace environment.

- Handled employee inquiries professionally regarding HR policies, leave, documentation, contracts, and administrative matters.

- Coordinated training schedules, employee development activities, and internal communication to support workforce performance and engagement.

- Managed HR systems, CRM/ERP platforms, Microsoft Office Suite, Google Workspace, digital filing systems, and reporting tools to improve operational efficiency.

- Maintained confidentiality when handling employee records, contracts, payroll-related information, and sensitive HR documentation.

- Collaborated with department managers to support manpower planning, staffing requirements, and recruitment coordination.

- Contributed to process improvement initiatives, workflow organization, and HR compliance standards within fast-paced environments.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Executive Assistant | Admin & Marketing & Business Development

January 2020 - September 2022

Direct Ocean General Trading FZE

Dubai, United Arab Emirates

January 2020 - September 2022

- Provided high-level executive support through calendar management, meeting coordination, travel arrangements, document preparation, and daily operational assistance.

- Coordinated communication between management, clients, internal departments, and external stakeholders to ensure smooth business operations.

- Supported business development activities by identifying new opportunities, generating leads, maintaining client relationships, and coordinating follow-ups.

- Assisted in the planning and execution of marketing campaigns, promotional strategies, and brand awareness initiatives to support business growth.

- Managed digital communication, social media coordination, email marketing, and marketing content organization to improve customer engagement and visibility.

- Conducted market research, competitor analysis, and customer trend monitoring to support commercial strategies and decision-making.

- Prepared presentations, business proposals, reports, contracts, meeting minutes, and executive documentation with high attention to detail and confidentiality.

- Coordinated CRM systems, customer databases, and lead management processes to improve customer retention and sales efficiency.

- Assisted in partnership development, client onboarding, commercial negotiations, and relationship management to strengthen business opportunities.

- Organized meetings, events, business appointments, and executive schedules while ensuring smooth coordination across teams.

- Monitored project timelines, task progress, and internal coordination to support operational efficiency and business objectives.

- Utilized software and business tools including Microsoft Office Suite, Google Workspace, CRM systems, ERP platforms, reporting tools, AI productivity tools, and digital collaboration platforms.

- Supported administrative operations, reporting, document management, and workflow optimization in fast-paced business environments.

- Maintained professional communication, stakeholder engagement, and strong problem-solving abilities while managing multiple priorities effectively.

Company industry:
Real Estate
Job role:
Finance and Investment

Commercial Executive

May 2014 - September 2018

Hotel & Resorts 5 Start "Pullman Cayo Coco" (Accor French Firm)

Ciego de Avila, Cuba

May 2014 - September 2018

- Managed commercial and administrative operations to support revenue growth, guest satisfaction, and business development initiatives.

- Coordinated sales and marketing activities to increase hotel visibility, occupancy rates, and customer engagement.

- Supported the development and execution of marketing campaigns, promotional offers, partnerships, and brand awareness initiatives.

- Assisted in digital marketing activities, including social media coordination, online promotions, content planning, and customer engagement strategies.

- Maintained strong relationships with corporate clients, travel agencies, event organizers, and business partners to generate new opportunities and maximize revenue.

- Monitored market trends, competitor activities, pricing strategies, and customer behavior to support commercial decision-making.

- Coordinated CRM systems and customer databases to maintain accurate guest information, support retention strategies, and improve customer experience.

- Prepared sales reports, commercial presentations, revenue tracking, and performance analysis for management review.

- Collaborated with operations, reservations, front office, and events departments to ensure smooth coordination of guest experiences and commercial objectives.

- Supported lead generation, contract follow-ups, client communication, and commercial negotiations to strengthen business relationships.

- Assisted in event promotions, corporate bookings, VIP guest coordination, and partnership opportunities to maximize hotel exposure and profitability.

- Managed administrative tasks, scheduling, documentation, reporting, and coordination of internal and external stakeholders.

- Utilized software systems including CRM platforms, Microsoft Office Suite, hotel booking systems, digital communication tools, and reporting platforms to improve workflow efficiency.

- Contributed to customer satisfaction initiatives by responding professionally to inquiries, resolving concerns, and maintaining service excellence standards aligned with luxury hospitality expectations.

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Ignacio Agramonte Loynaz University

July 2009

July 2009

Diploma, Business Administration

Cuba

GPA (point): 12 out of 20

GPA (point): 12 out of 20

Strong knowledge of business administration, operations, and organizational management Understanding of marketing, business development, and customer relationship management Basic knowledge of accounting, budgeting, and financial reporting HR and administrative support knowledge, including documentation and process coordination Strong communication, problem-solving, and decision-making skills Excellent organizational, multitasking, and time-management abilities Experience preparing reports, presentations, and business documentation Teamwork, leadership, and project coordination skills Proficient in Microsoft Office, spreadsheets, and business administration tools Ability to work in fast-paced environments and adapt to business needs

Institute IPI Maximo Gomez Baez

July 2004

July 2004

Bachelor's degree, Computer Science (IT Programmer)

Cuba

GPA (point): 12 out of 20

GPA (point): 12 out of 20

Bachelor of Computer Science graduate with a strong foundation in programming, software development, problem-solving, and computer systems. Skilled in developing and maintaining applications, writing clean and efficient code, troubleshooting technical issues, and working with programming languages and technologies to deliver effective solutions. Knowledgeable in software engineering principles, database management, web technologies, and system analysis, with the ability to adapt quickly to new technologies and work effectively both independently and within a team environment

Skills

Supervising

Expert

IT Management

Expert

Customer Service Skills

Expert

Personal Assistant

Expert

Office Work

Expert

Hospitality

Expert

I can speak, write and understand several languages

Expert

I'm empathic

Expert

I'm fast solving problems

Expert

I'm organized

Expert

I can carry out various tasks within the field.

Expert

I'm calm over pressure in the work.

Expert

I like to fulfill my responsibilities diligently.

Expert

Customer Service

Expert

Administration

Expert

Microsoft Excel

Expert

Microsoft Office

Expert

Teamwork

Expert

Management

Expert

Receptionist

Expert

Front Office

Expert

Data Entry

Expert

Administrative

Expert

Front end Development

Expert

Java

Expert

Content Creation

Expert

Web Development

Expert

HTML + CSS

Expert

JavaScript

Expert

NodeJS

Expert

Web Design

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

CALENDAR MANAGEMENT

Intermediate

COMPUTER SCIENCE

Intermediate

DOCUMENT MANAGEMENT

Intermediate

ORDER PROCESSING

Intermediate

REGULATORY COMPLIANCE

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

Secretarial

Expert

Production

Expert

Computer Skills

Expert

Operation

Expert

Typing Skills

Expert

Typing

Expert

Adobe Photoshop

Expert

Prototyping

Expert

UI testing

Expert

Adobe Illustrator

Expert

User Experience

Expert

Design

Expert

User Interface Design

Expert

Oracle

Expert

BUSINESS DEVELOPMENT

Expert

CLIENT SERVICES

Expert

DETAIL ORIENTED

Expert

OPERATIONS

Expert

QUOTATIONS

Expert

SALES

Expert

TIME MANAGEMENT

Expert

Accounting

Intermediate

Project Management

Expert

Negotiation

Expert

Leadership

Expert

Team Management

Expert

Customer Care

Expert

Employee Relations

Expert

Recruitment

Expert

ADMINISTRATIVE SUPPORT

Expert

BUSINESS OPERATIONS

Expert

CONFIDENTIAL CLEARANCE

Expert

COORDINATING

Expert

CUSTOMER ACQUISITION MANAGEMENT

Expert

PROCESS IMPROVEMENT

Expert

ACQUISITION PROCESSES

Expert

COMPLEX PROBLEM SOLVING

Expert

EXECUTIVE LEADERSHIP

Expert

PROJECT SCHEDULES

Intermediate

Minutes

Expert

Banking

Intermediate

Science

Expert

Preparation

Expert

Payroll

Expert

Training

Expert

Sales Representatives

Expert

Virtual Assistance

Expert

SEO

Expert

Digital Marketing

Expert

Communications

Expert

Data Input

Expert

Social Media Marketing

Expert

CONFERENCE PLANNING

Expert

CONTRACT MANAGEMENT

Expert

EXECUTIVE ASSISTANT CERTIFICATION

Expert

OFFICE ADMINISTRATION

Expert

PROPOSAL DEVELOPMENT

Expert

DOCUMENT CONTROL

Expert

MICROSOFT WORD

Expert

Graphic Design

Intermediate

Social Media

Expert

Google Analytics

Expert

Google Adwords

Expert

Human Resources

Expert

Marketing

Expert

HR Management

Expert

Languages

Spanish

Native Speaker

English

Expert

Italian

Expert

Arabic

Intermediate

French

Expert

Training and Certifications

Certifications
AI
Big School ( Spain)
May 2026
Social Media Marketing
London Business School is collaborating with Emeritus(part of the Eruditus Group)
Oct 2024

Hobbies and interests

Personal Development

I am interested in continuous learning, particularly in business development, sales strategies, and organizational efficiency. I enjoy staying updated on market trends, improving my communication and negotiation skills, and exploring new tools that enhance productivity. In my free time, I value reading, networking, and activities that support personal growth and cultural awareness.