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Amit Kumar Jha, Business Development Manager

Amit Kumar Jha

Business Development Manager·Topnet Distribution FZCO

Oman

Bachelor's degree, Electronics &

Work experience

Total years of experience: 21 years, 3 months

Business Development Manager

September 2024 - Present

Topnet Distribution FZCO

Dubai, United Arab Emirates

September 2024 - Present

• Spearheading business development initiatives in network infrastructure and ICT
solutions for GCC markets.
• Building strategic partnerships with system integrators and value-added resellers to
enhance solution delivery.
• Driving revenue growth by identifying new opportunities and delivering tailored
solutions for data centers and IT infrastructure.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Business Development Manager-GCC

September 2024 - Present

TOPNET DISTRIBUTION

Dubai, United Arab Emirates

September 2024 - Present

Direct Sales Leadership
• Develop and execute regional sales strategies to achieve business objectives.
• Lead direct sales teams to meet and exceed revenue targets.
• Build and nurture relationships with C-level executives and key decision-makers.
• Oversee contract negotiations and drive successful deal closures.
Partner Ecosystem Management
• Strengthen and expand channel partner relationships to drive indirect sales.
• Recruit, enable, and manage high-potential partners.
• Develop partner-specific business plans and go-to-market strategies.
Market Intelligence & Strategy
• Analyze market trends, customer needs, and competitive activities to refine sales strategies.
• Provide insights to optimize business growth opportunities.
• Monitor sales performance and generate detailed reports to support data-driven decision-making.
Cross-Functional Collaboration
• Collaborate with marketing, product, customer success, and operations teams to ensure alignment on sales
initiatives.
• Facilitate smooth transitions from sales to post-sales to enhance customer satisfaction

Company industry:
Distribution, Supply Chain & Logistics

Sales Account Manager

September 2023 - September 2024

Salam Technology,

Doha, Qatar

September 2023 - September 2024

• Delivered cutting-edge IT and digital infrastructure solutions for corporate and
government sectors.
• Collaborated with cross-functional teams to meet client needs and drive project
success.
• Managed client relationships, achieving high customer satisfaction and repeat
business.

Company industry:
IT Services
Job role:
Sales

Sales Account Manager

September 2023 - September 2024

SALAM TECHNOLOGY

Doha, Qatar

September 2023 - September 2024

Company industry:
IT Services
Job role:
Sales

Director - Sales

January 2020 - January 2023

DLOGICS

Ahmedabad, India

January 2020 - January 2023

• Leveraged data and analysis to guide business decisions.
• Built a high-achieving team by setting clear expectations and providing ongoing training and mentorship.
• Collaborated with the management team to exchange information on sales issues impacting other
departments.
• Monitored sales performance on a consistent basis, initiating corrective action as required.
• Achieved goals and annual budget projections by developing tactics to improve growth.
• Analyzed industry trends and identified opportunities to improve existing customer-facing products.
• Inspected sales process quality, identifying opportunities for sales process improvement.
• Provided input to senior leadership in the development and administration of sales incentive compensation
programs.
• Oversaw regional and local sales managers and staff.
• Advised dealers and distributors on policies and operating procedures to ensure the functional
effectiveness of the business.
• Reviewed operational records and reports to project sales and determine profitability.
• Determined price schedules and discount rates.
• Prepared budgets and approved budget expenditures.
• Monitored customer preferences to determine the focus of sales efforts.
• Advised dealers and distributors on policies and operating procedures to confirm the functional
effectiveness of the business.
• Conferred with department heads to plan advertising services and secure information on equipment and
customer specifications.
• Prepared budgets to approve budget expenditures.
• Represented the company at trade association meetings to promote products.
• Resolved customer complaints regarding sales and service.
• Monitored costs, competition, supply, and demand to establish and adjust selling prices.
• Managed sales team to consistently achieve growth and hit sales targets.

Company industry:
IT Services

Sales Account Manager

November 2016 - September 2019

Almana Computer Services

Doha, Qatar

November 2016 - September 2019

• ACS is a leading total quality Information Technology (IT) solution provider in Qatar.
• We provide innovative, open, and flexible solutions targeting high-performance, connectivity, and
internetworking products.
• Traveled for in-person meetings with customers and partners, developing key relationships.
• Managed sales team activities by evaluating the needs of each territory and participating in sales calls.
• Participated in customer meetings and worked closely with the team to resolve customer satisfaction issues.
• Followed best practices when using CRM and other tools to manage the sales cycle.
• Applied different approaches to changing work demands and to meet sales challenges.
• Provided feedback gathered through field activity to executive leadership, helping inform the future of
strategy.
• Identified knowledge gaps within the team, developing fulfillment plan.

Company industry:
IT Services

2020Sales Head ELV Division

February 2019 - August 2019

Al Tasnim

Muscat, Oman

February 2019 - August 2019

• Engaged customers to confirm and clarify the value and adapt strategy, optimizing ROI.
• Developed and pursued a pipeline of new business opportunities, expanding partnerships and presence.
• Traveled for in-person meetings with customers and partners, developing key relationships.
• Applied different approaches to changing work demands and to meet sales challenges.
• Increased customer retention and renewal growth by revitalizing existing business in the segment.
• Followed best practices when using CRM and other tools to manage the sales cycle.
• Held daily check-ins with team members to set objectives and monitor progress.
• Tracked and analyzed key quantitative metrics and business trends to support the company sales
function.
• Participated in customer meetings and worked closely with the team to resolve customer satisfaction
issues.
• Created and executed strategic sales plan, expanding customer base and extending global reach.
• Researched market trends to remain current with industry and competitor information.
• Met and exceeded KPIs through lead conversions and prospecting activities.
• Provided feedback gathered through field activity to executive leadership, helping inform the future of
strategy.
• Advised dealers and distributors on policies and operating procedures to ensure the functional
effectiveness of the business.
• Advised dealers and distributors on policies and operating procedures to confirm the functional
effectiveness of the business.
• Conferred with department heads to plan advertising services and secure information on equipment and
customer specifications.
• Planned and directed staffing, training, and performance evaluations to develop and control sales and
service programs.
• Monitored customer preferences to determine the focus of sales efforts.
• Managed sales team to consistently achieve growth and hit sales targets.
• Monitored costs, competition and supply, and demand to establish and adjust selling prices.
• The assessed marketing potential of new and existing store locations, considering statistics and
expenditure.

Company industry:
Civil Engineering

(Sales Account Manager

January 2016 - January 2019

Almana Computer Services,

Doha, Qatar

January 2016 - January 2019

Company industry:
IT Services
Job role:
Sales

Sr. Sales Manager

February 2014 - October 2016

Jawad Sultan Technologies

Muscat, Oman

February 2014 - October 2016

• A System Integration & Solutions converge IT Solutions,
• Data Networking, Unified Communications, Office Automation, and Access Control & Security
• Traveled for in-person meetings with customers and partners, developing key relationships.
• Developed and pursued a pipeline of new business opportunities, expanding partnerships and presence.

Company industry:
Telecommunications
Job role:
Sales

(Sr. Sales Manager

January 2014 - January 2016

Jawad Sultan Technologies,

Muscat, Oman

January 2014 - January 2016

Company industry:
Telecommunications
Job role:
Sales

Sales Consultant

November 2008 - January 2014

National Telephone Services

Muscat, Oman

November 2008 - January 2014

• The determined prospect needs to provide information on suitable products and services
• Prepared quotes with accurate and competitive pricing to drive conversion
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases
• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set
targets.
• Demonstrated perseverance, dedicated cold calling, and exceptional service to land new customer
accounts.
• Documented orders and facilitated deliveries following special requests of customers to increase loyalty
and retention.
• Oversaw contract negotiations and closings to manage the complete sales cycle process.
• Participated in sales training and workshops to amplify skills and leverage productivity.
• Performed targeted prospecting and networking to acquire new clients.
• exceeded sales quotas and obtained high-profit margins by using unique strategies to sell products.
• Attended industry networking events, trade shows and connected on social media sites to attract
prospective clients.
• Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer
service culture.
• Followed merchandising guidelines to present visually appealing displays.
• Educated customers about the brand to incite excitement about the companys mission and values.
• Minimized shortages through proper loss prevention procedures.
• Kept merchandise filled to appropriate levels on the sales floor.
• Utilized reports to analyze and impact business trends for establishment.
• Updated and expanded client databases within assigned territory.
• Cold-call potential customers to generate leads.
• Responded promptly to customer queries to increase overall satisfaction.
• Highlighted new products and company promotions during sales pitches.
• Developed strong relationships with clients to grow business networks.
• Forecasted sales numbers to gauge product and campaign success.
• Arranged in-person meetings and visited with clients to improve the success of sales pitches.
• Generated leads and located opportunities for market expansion and business growth.
• Attended industry events and conferences to attract potential customers and increase brand awareness.
• Built and established strong relationships with customers, enabling long-term partnerships.
• Used knowledge of company products and services to recommend solutions to customers.
• Followed up with customers after sales to gain feedback.
• Monitored competitor trends and market shifts to maintain company relevance.
• Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
• Entered customer transaction information into company databases.
• Observed sales floor and stockroom for loss prevention, advising management of unusual internal or
external activity.
• Built and maintained a pipeline that supported monthly, quarterly and annual goals.
• Stayed current on customer trends and requirements.

Company industry:
Telecommunications

(Sales Consultant

January 2008 - January 2014

National Telephone Services,

Muscat, Oman

January 2008 - January 2014

Company industry:
Telecommunications
Job role:
Sales

Voice Specialist

January 2007 - October 2008

HCL Comnet

Noida, India

January 2007 - October 2008

• HCL Comnet has prestigious clients like Goldman Sach, Advanced
• Micro Devices (AMD), Hercules, G&G, and Micron
• Goldman Sach is responsible for managing its voice network, IVR,
• Meeting Place (From Cisco), call accounting software

Company industry:
IT Services

(Voice Specialist

January 2007 - January 2008

HCL Comnet,

Noida, India

January 2007 - January 2008

Company industry:
IT Services
Job role:
Information Technology

Trainee

May 2004 - May 2007

ABS India Pvt Ltd

Mumbai, India

May 2004 - May 2007

• I was responsible for both pre- & post-sales activities
• I was responsible for giving technical presentations on our system and explaining to the customer our system
• We interacted with the customers and met their need and provide the best for them as per their need.
• Tracked business expenditures and researched ways to increase overall revenue.
• Attended company meetings to learn work strategies and corporate procedures.
• Performed fieldwork assignments and visited various store locations.
• Rotated positions to understand various department processes and goals.
• Assisted managers by drafting performance reports and recommending new work strategies.
• Provided administrative support by filling out reports and inputting data into computer systems.
• Built relationships with coworkers and team members to increase work productivity.
• Notified supervisors of item shortages and damages to prevent work delays.
• Assisted customers by providing product information and escalated complex issues to supervisors.
• Completed on-the-job training sessions and demonstrated learned skills to supervisors
• Learned how to safely operate company tools and equipment through demonstrations and instruction
manuals.
• Answered phone calls and routed correspondence to appropriate parties.
• Investigated products or markets to determine areas for opportunity.
• Considered cost effectiveness, technical feasibility, and acceptance to assess or propose sustainability
initiatives.
• Wrote grant applications and project proposals to secure funding for projects.
• Recommended improvements in security systems or procedures.
• Implemented security practices to preserve assets and minimize liabilities.
• Created or maintained a database of customer accounts.
• Developed marketing or outreach media to communicate sustainability issues, procedures, or objectives.

Company industry:
Telecommunications

(Trainee

January 2006 - January 2007

ABS India Pvt Ltd,

Mumbai, India

January 2006 - January 2007

Company industry:
Telecommunications
Job role:
Accounting and Auditing

Education

STJI VTU

May 2004

May 2004

Bachelor's degree, Electronics &

India

Skills

Business Development
Expert
Business Development
Expert
Business Communications
Expert
Business Communications
Expert
IT Sales
Expert
IT Sales
Expert
Business Analytics
Expert
Business Analytics
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
WRITING
Intermediate
WRITING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CUSTOMER RELATIONSHIP BUILDING
Intermediate
CUSTOMER RELATIONSHIP BUILDING
Intermediate
ENTERPRISE SALES
Intermediate
ENTERPRISE SALES
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
Business Development
Expert
Business Development
Expert
Business Communications
Expert
Business Communications
Expert
IT Sales
Expert
IT Sales
Expert
Business Analytics
Expert
Business Analytics
Expert

Languages

English
Beginner
Hindi
Beginner

Training and Certifications

Certifications
Leviton Partner Certification Training Program Online with Calendar 2025 Rev.1

Hobbies

  • Lisning to Music