Amr Eldaidamouny  Elsayed, Sales Supervisor

Amr Eldaidamouny Elsayed

Sales Supervisor

Saudi Company for hardware -SACO

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Faculty of Specific Education ,Education Technology
Experience
7 years, 11 Months

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Work Experience

Total years of experience :7 years, 11 Months

Sales Supervisor at Saudi Company for hardware -SACO
  • Saudi Arabia - Riyadh
  • My current job since January 2021

•Training the new sellers about products, following up on the development of their knowledge of products, then evaluating sellers and sending reports to the sales manager.
•Supervising the communication of all employees with the company's training department, following up on new courses on the company's training platform.
• Follow-up with sellers to increase sales through the rate of converting visitors to customers, increase the rate of one invoice and ensure that service is provided to the customer fully and effectively.
•Following up the 'sales process, training all members of the work team on it, and reviewing it periodically to ensure that this policy is implemented with all customers
• Knowing the department’s needs of products to bring from the warehouse, organizing the shelves and displaying the products, and ensuring that they are priced in the correct way, making a weekly request for the department’s needs from the company’s main warehouse, creating new displays in the front area to increase the percentage of sales.
• Review the returned products from customer service to ensure their safety for resale again.

Inside Sales Specialist at Mahgoub ceramic and porselain
  • Egypt - Cairo
  • July 2019 to January 2021

• Receiving customers and welcoming them well and following the steps of the correct sales process to know the problems or needs of customers and fully listening to their speech.
• Showcased product features and benefits that accrue to the customer, and choosing between several products of the same type to customers and discussed technical details to overcome objections and lock in sales.
• Keeping the products clean, priced, and free of defects, taking into account their display method.
• Exceeded targeted sales goals by 95% and identified new sales prospects to enable a 40% increase in market share.
• Secured 3 key accounts through successful product demonstration and persuasion of customer benefits.
• Achieved targeted customer satisfaction rating of 90%.

Inside Sales Representative at Alkhabir ceramic
  • Egypt - Cairo
  • July 2018 to May 2019

Customer reception. Offering all ceramic models, sanitary ware, bathtubs and issuing sales orders to their needs.

Field Assistant at Central Agency for Public Mobilization and Statistics
  • Egypt - Zagazig
  • January 2017 to August 2017

Work in a pre-defined area for each field assistant
Collecting required information about families and individuals
Complete all required data from each house

Retail Salesperson at Ravin jeanswear
  • Egypt - Zagazig
  • February 2016 to January 2017

Responsible for selling Clothes for men
achieve the highest rate of sale per month
Consistently hit and exceeded sales goals by 90%.
I was one of the best sellers in the store.

Retail Salesperson at Activ abou Alla
  • Egypt - Zagazig
  • July 2015 to February 2016

Responsible for selling sports shoes and sportswear.
achieve the highest rate of sale per month.
Consistently hit and exceeded sales goals by 90%.
I was one of the best sellers in the store.

Education

Bachelor's degree, Faculty of Specific Education ,Education Technology
  • at Zagazig University
  • June 2018

Specialties & Skills

Customer Care
Team Supervision
Strategic Sales & Marketing
Sales Process
marketing
problem solving
negotiation
merchandising
Sales process
problems solving
network development
supervising
Team Development & Training
Customer Service
Conflict/Complaint Resolution
Sales Systems and software programs
Front-End Operations
Sales & Marketing Strategies
Customer Service Skills
Materials
Client Service

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Employee of the month / Saudi company for hardware (Certificate)
Date Attended:
July 2021
ElNOKHBA- Expert program / Saudi company for hardware (Certificate)
Date Attended:
January 2022
Fundamentals in computer programs ( IT , Microsoft office ) (Training)
Training Institute:
Snabel Education Center
Date Attended:
April 2016
Duration:
16 hours
Human Development entitled (Academic excellence skills) (Training)
Training Institute:
Snabel Education Center
Date Attended:
April 2016
Duration:
14 hours
Business etiquette (Training)
Training Institute:
Mahgoub For Ceramic and Porcelain
Date Attended:
June 2019
Duration:
16 hours
Sales process (Training)
Training Institute:
Mahgoub For Ceramic and Porcelain
Date Attended:
June 2019
Duration:
18 hours