Director of Sales & Marketing
IATI United
Total years of experience :24 years, 4 Months
1. Improving B2B business module.
2. Increasing sales and revenue.
3. Customer and maintenance services.
4. Preparing staff and management training.
5. Monitor help desk productivity.
6. In-charge for all staff human resources.
Responsibilities:
1. Presenting verification for Corporate Social Responsibility based on ISO 26000.
2. Preparing GAP analysis based on a matrix with recognition of existing strength and weakness in accordance with ISO 26000.
3. Defining KPI’s (Key Performance Indecator) by providing the most important performance information.
4. Identifying stakeholders activities.
5. Support the communication (media) of the new CSR activity.
6. Training Management staff.
7. ISO 26000 - Implementation and preparation for verification.
8. Arrangement of conferences and media events.
9. Preparing Business Plan.
10. Preparation and reviewing budget.
1. Servicing the GSA, staff wise (dedicated and direct staff), marketing strategy, sales and
revenue and market share.
2. Implementing board of directors vision.
3. Discussing the budget with IATA & GSA.
4. Monitoring all IATA & GSA sales, revenue, market share and expenses against budget.
5. Appraising staff.
6. Preparing all presentations either for credit client or new GSA.
7. Responsible for implementing Corporate Travel Agreement with AMEX.
8. Diverting credit clients to AMEX CTA.
9. Handling corporate credit card project along with American Express.
10. Acting for the Assistant CEO
1. Making future plan, action plan, sales forecasting.
2. Marketing survey.
3. Presenting the company for all exhibitions.
4. Training the staff & sales team for how to provide special services.
5. Appointing sales locations.
Worked as a Sales Manager for ticketing and tours, my responsibilities are:
1. Preparing the Fare List for the Commercial Clients.
2. Building a trustable relation ship with all clients.
3. Following up the companies' payment.
4. Making Airlines & Clients analysis.
5. Looking after the airlines' incentives.
6. Controlling the counter staff.
7. Managing a team of tow Sales Representatives.
8. Forecasting the cash, credit sale for the existing and prospecting clients.
9. Submitting a monthly and yearly plan and strategies.
10. Confirming all the Pnr's for most of the Airline due to the good relationship either with the Sales Representatives or the Managers.
11. Planning and mastering best possible connections on different Airlines.
Beside the above I have built a strong relation with Counsels in different Consulates, as example a big group had been arranged for a tour to Cairo most of them are holding diplomatic passports.
The main business for Saudi Najm Company is Hajj and Umrah services, I joined the company when they decided to open a newly Travel Agent unfortunately they worked only one year then the partners changed their minds.
Worked as a Deputy Sales Manager we have opened credit accounts and arranged very attractive package tours to Malaysia.