IT- Infrastructure & operations Head
AlibinAli
مجموع سنوات الخبرة :20 years, 2 أشهر
Managed IT operations budget for all hardware, software, and IT staffing requirements. Supported the entire IT Infrastructure/Enterprise, including corporate headquarters, training and service centers, warehouses, and global & Local branch office network, Data Center & servers. Coordinated and supervised ongoing technical operations and IT support initiatives for business applications implementation projects. Created virtualization roadmap to reduce physical server count by 75% and save ongoing annual savings by the virtualization of 110 HQ & Branch Physical servers. .Establishes and maintains network users, user environment, directories and structure, rights, network printing and security . Manages technical service-related operations. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget. Established security policies and procedures that encompassed redesign of the network infrastructure. Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics. Promoted ITIL-based policies and procedures that addressed incident, problem and change management. •Develop DRP for key systems to ensure business continuity. Manage IT Infrastructure teams to successfully build and sustain the IT infrastructure including network, servers, SAN, Backup System, VM, IP phone system, video conference and other IT infrastructure devices/systems. Responsible/Accountable for the planning, implementation, management, and monitoring of the company Servers, Storage(SAN), Web Appliance, Datacenters, Datacenter Environment security, Datacenter & Data Security, CRAC/Precision AC, Fire security, UPS. Managed company Biometric access control+ Time&Attendance system for Group Data Centers, HQ offices, Branch offices, Ware Houses etc. Knowledge in Network ( Lan, Wan, MPLS, ADSL, PRI, SD-Wan, VPN). Full Responsible for Systems Documentation like IT System policies, Procedure, standards BCP .etc. Assist IT manager and Infrastructure Manager for all projects, guidance, strategic thinking, Adapting technology for Business operations & IT core HW/SW. Prime IT budgeting responsibility & Signatory verify authority for IT Capex/opex for all IT assets.
Teams reported:
Systems Team(3), Network Team(3), Technical support Team(11) & IT procurement +Finance team(2)
Responsible for the planning, implementation, management, and monitoring of the company's (SAB) data and voice communications facilities including Local and Wide Area networks, Active Directory Design and Administration, firewalls, switches, , terminal controllers, , and all related technologies. Direct the installation, maintenance, and decommissioning of equipment in the server room. Monitor equipment to ensure effect operation. Patch operating systems and firmware revisions. Install new equipment, remove old equipment, and install/remove software on above systems. Very good and deep knowledge to trouble shoot any problems of all MS based operating systems, MS applications, and all other well known soft wares or solutions
Master of Information Technology (M.I.T) Kings Lakes University 2013 -2014