Senior Manager
Protiviti Middle East
Total years of experience :22 years, 5 Months
Protiviti Risk & Business Consulting Middle East is part of Protiviti global consulting and wholly woned y Robert Half International, providing business and human capital consulting, risk, and assurance services to clients across multiple industry sectors.
Working closely with HR Heads and Business Leaders to understand their business challenges and operational risks to develop people (HR), policy and process solutions in the areas of:
o Organization Structuring and analyzing
manpower requirement (manpower planning)
based on changing business needs or strategy;
o Developing new performance management
system based on corporate objectives;
o Organizing workshops with business leaders and
executive management to identify performance
objectives and develop their individual
scorecards to reflect organization strategy;
o Developing HR Policies and procedures for
linking bonus and variable pay to performance
achievement;
o Developing HR policies and procedures for
career planning, succession planning and
training & development;
o General HR Policy and Procedure review and
alignment to statutory and other business
requirements;
o Assist business leaders in documenting required
job descriptions, developing job descriptions;
o Conducting compensation & benefits surveys
and benchmarking exercise;
o Changing compensation and benefits structure
to suit business and market needs, aligning
external and internal parity of compensation
structures;
o Designing long term and short term bonus and
incentive plans including sales force incentive
plan;
o Conceptualizing key staff retention plans;
o Designing and managing equity/share based
long term strategic rewards plans for executive
management; and
o Conduct HR Audit and Corporate Governance
Audit
My journey through Ernst & Young has not only taught me to value business requirements and under critical problems faced by business leaders during their day to day journey. But it has also taught me the art of successful project management. Project Management which not only encompasses delivering satisfactory work products to clients but also includes, managing a multicultural team, uncharted expectations and unwanted surprises.
Travelling this journey and growing with the organization, I have successfully managed projects delivering:
HR Transformation projects, Identifying and harmonizing structural and policy changes to Human Resource department, it activities, policies, procedures, Service Level Agreements (SLA's) and value chain are restructured to suit changing business needs.
Similarly, I have also carried our multiple projects to streamline 'Pay for Performance'culture; designing and implementing complete solutions on performance management system and linking reward to performance. Through similar projects, I have engaged with HR Leaders in understanding their Compensation and benefit structural issues. Benchmarking their current practices with a peer group in one or many markets and designing revised structures that would help them attract and retain the best talent.
On multiple occasions, I have worked closely with HR leaders to develop their Executive Management compensation and strategic reward plan. Balancing the right mix of fixed to variable pay structure and designing risk based deferred payment modules.
Apart from the above, I have also worked on many occasions to develop Integrated Talent Management Frameworks (ITMFW), developing competency databanks and linking them to performance management and training & development processes.
Non-Chartedly, I have also successfully completed some HR Due Diligence projects, identifying critical integration issues in a Merger and Acquisition scenario and also helping with Post Merger Structuring and D-1 planning.
I had been based with Ernst & Young in both Doha, Qatar and Kuwait serving clients in multiple locations throughout GCC.
Towers Watson India a subsidiary of Towers Watson worldwide, established in 1997 with four offices in India.
Areas of Service Included
• Job Evaluation and implementation of Tower’s Watson Global Grading System for a large IT multinational and a global retail giant;
• Customized Compensation and Benefits study for multiple clients from Retail, IT, ITeS and FMCG sector for the Indian and South East Asian market;
• Compensation Re-structuring and Pay Banding for a large multinational MNC Bank involving five operations in Indian locations, including banding pay ranges on city cost of living index for different Indian cities for all job levels;
• Employee Benefits survey for the members of Delhi chamber of Commerce;
• Managed and Conducted Watson Wyatt offering “Top Management” and “Total Rewards Survey” for IT, ITeS and Retail sector in India and Middle East; and
• Managed and Conducted Total Rewards Survey (TRS) for Retail sector in India.
HCL is India leading IT and Technology Company with operations in well over 15 countries, 83 offices and more than 45, 000 employees globally, is India true IT multinational. Managing the Human Resource function for the Information, Communication and Technology business line of the group in the capability of HR Business partner, I was responsible to manage the full specialist functions to support the business cause of the group by enabling people, change management and support.
KEY PERFORMANCE AREAS :
• Active participation to strategic business planning while providing HR planning inputs from a business and employee perspective.
• HR Planning and Budgeting.
• Talent Management and Acquisition to maintain business continuity.
• Identify required changes to policies and procedures and initiate process re-engineering, implementing approved policies, procedures and practices.
• Manpower analysis, Manpower Cost analysis and people productivity indices.
• Job Evaluation, Compensation Benchmarking, New hires offers.
• Recruitment & Selection, Grievance Management and employee relations issues etc. for Central Services / Shared Services Centre.
• Annual Salary Review.
Master's in Human Resource Management with Specialization in Industrial Psychology.
