Anjana Balachandran, Data and Operations Analyst

Anjana Balachandran

Data and Operations Analyst

Everest Agencies

Location
Qatar - Doha
Education
Bachelor's degree, B. Commerce
Experience
15 years, 9 Months

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Work Experience

Total years of experience :15 years, 9 Months

Data and Operations Analyst at Everest Agencies
  • India - Cochin
  • November 2022 to March 2024

Everest Agencies: Established electrical showroom specializing in leading brands like HAVELLS, L&T, and BAJAJ. Offers a comprehensive range ofelectrical products including switches, water heaters, LED fittings, and solar panels.
• Extract, transform, and load data from various sources, including Sales operations, inventory management systems, financial databases, and Procurement.
• Generate and present reports on sales, inventory levels, profitability, payments and receivables, and customer behaviour.
• Design and develop reports and create reports from complicated databases and dashboards using Excel and Google Sheets, effectively presenting data insights to management.
• Implement statistical techniques and forecasting models to predict future trends and inform business decisions.
• Manage and maintain the companys MIS systems.

Sales Controller & MIS at Balco Pipes
  • India - Cochin
  • February 2021 to March 2022

Balco Pipes: Leading manufacturer of PVC electrical conduits, fittings, and water pipes (uPVC) under the Balco brand. Operates 4 manufacturing facilities across India, boasting a cumulative annual production capacity of5, 000 metric tonnes
• Executed business plans and managed sales operations.
• Collaborated with managers for strategic planning and target achievement.
• Supported sales team in promotions, pricing, and demand forecasting.
• Streamlined workflows for order management, collections, and credit policies.
• Developed and automated MIS for efficient data management.
• Established and maintained the first organized customer database.
• Used data analysis to control profitability and increase contributions.
• Implemented a robust mechanism for accounts receivables management.
• Optimized inventory processes for improved customer service and sales.

Branch Administration Manager at Sheenlac Paints Ltd.
  • India - Cochin
  • December 2017 to March 2019

Sheenlac Paints Ltd: Industry leader in the paint segment, holding a dominant market share of over 50% in the thinner category.
Joined as Sales Controller and later got promoted to Branch Admin Manager
• Managed sales operations for Rs 1bn annual turnover with more than 2000 customers including Order management, Primary / Secondary / Tertiary sales data, Accounts receivables, MIS, Trade promotions, Customer communications, team productivity, sales target management etc supporting an annual sales growth of more than 20% while industry growth was 11%
• Prepared the annual admin budget along with all the administrative functions ofthe branch including sourcing
• Led the management ofsales billings, secondary sales data, and payment settlements ofdealers and distributors
• Rendered support to the corporate HR with the branch related works, and clearance ofemployee bills
• Liaised with finance team to contribute in statutory and auditing requirements while maintained records, preparing reports from SAP.

Administration Executive at Sony India PVTLTD
  • India - Cochin
  • July 2012 to March 2015

Sony is a fortune 100 consumer electronics company
• Led office activities and operations efficiently, with increased effectiveness, managed office annual budget and ensured accurate and timely reporting while ensuring compliance to company policies
• Administrated the contract and price negotiations with office vendors, service providers and office lease
• Managed facility management vendors, including cleaning, catering and security services for day to day operations
• Organized the office layout, planned office maintenance, ordered stationery and equipment, monitored the inventory, recycling and scrap, renovations, event planning etc.

Customer Relations Officer (Sales) at Unicorn Uptime Power Pvt. Ltd.
  • India - Cochin
  • June 2009 to September 2010
Document Controller at Tyco Electronics Pvt. Ltd.
  • India - Cochin
  • January 2007 to March 2009
Associate – CRM at Cholamandalam Investment and Finance Company Limited
  • India - Cochin
  • August 2004 to January 2007
Associate – CRM at Cholamandalam Investment and Finance Company Ltd.
  • India - Cochin
  • August 2004 to January 2007
Corporate Sales Officer at Eforce
  • India - Cochin
  • May 2003 to June 2004

Education

Bachelor's degree, B. Commerce
  • at Mahatma Gandhi University
  • April 2003

Specialties & Skills

Annual Reports
Sales Coordination
Artificial Intelligence
Administration
Advanced Excel
Sales Operation Tactics
Sales Operations
Workflow Streamlining
Sales Order to Delivery
Data Analysis
Key Account Management
Purchase Management
Office Administration
Vendor Management
Document Control

Languages

English
Expert
Hindi
Expert
Malayalam
Expert