ANNABEL SAPITAN

• Process/Verifies telegraphic transfer, both incoming and outgoing, Bank Guarantee, Demand drafts, Manager's Check, Special clearing, Foreign Bills for collection, Stop Payment Order and Standing Orders. • Prepares and verify SWIFT messages, DDS (Direct Debit System) • Input/Verifies transaction to FUND/BULK TRANSFER SYSTEM of UAE Central Bank, posting of UAE Switch Transactions, Savings/Current, Time Deposit and Loan Set-up, cash transfer to teller and ATM through TC4 Financial System • Process/Verifies WPS Salaries for customers accounts both incoming and outgoing • Helps in the system enhancement of Central Bank FTS • Reconcile transactions base on Summary Reports of Central Bank Fund Transfer System and SWIFT, monitor outstanding items in Nostro Accounts and pass necessary entries • Prepares daily balancing of Manager’s Check, BRF reports for Central Bank, monthly proof sheet and reconciliation items for the Remittance section

- Supervise overall branch operation and personnel
* Initiate marketing strategies to achieve required quota of the branch by taking the lead in delivery of service excellence and resolving client’s concerns and issues promptly and professionally.
* Monitor funds movement of the branch by ensuring compliance and implementation of control policies and procedures such as start/end of day inventory count of main vault and cash boxes of tellers, authorized over limit transactions and checking the accuracy of reports before sending to the Head Office
* Monitor branch expenses and initiate prudent use of company resources
* Ensure branch premises is neat and in order
* Oversee assigned newly open branches to assist and train personnel.
* Ensure awareness and full compliance of all guidelines and procedures especially on Money Laundering and KYC (Know Your Customer).
* Prepares reply and justification on audit findings
* Prepares correspondence on transaction irregularities thru email to the Head Office for dissemination to other branches
* Monitor/initiates sale and application of Cash Card and Philequity Mutual fund and ensure application form are properly filled up and supporting documents are submitted as required

- Maintain accurate and updated subsidiary ledgers of all remittance transactions
- Ensure that all transactions to be processed are appropriately funded at all times
- Ensure prompt preparation of accurate financial reports required by management and other regulatory bodies
- Reconciliation of necessary data and figures resulting from the department’s operations
- Authorized to facilitate Debit/Credit Remittance tie-ups accounts according to details of remittance transactions
- Timely processing and verification of international remittance transactions, billing of local tie-up, and sending reports to foreign tie-ups.
- Prompt handling of customer’s inquiries and concerns

- Verify authenticity of incoming remittances received thru different remittance systems by using the test key.
- Checks accuracy of transactions
- Coordinates with Treasury Marketing Group for the current exchange rate to be forwarded thru email/telephone to our foreign tie-ups
- Maintain close working relationship to other local banks for bank-to-bank online transactions, and to local couriers for door-to-door remittances.
- Authorized to access accounts of foreign and local tie-ups for checking and posting of debit and credit.
- Check and ensure timely sending of status reports to remittance tie-ups

- Checks and ensures accuracy of remittance processing
- Supervise over the counter transactions e.g. encashment of Foreign Demand Draft, release of remittance proceeds.
- Custodian of negotiable instruments such as demand draft, manager’s checks, traveler’s checks and prepare monthly outstanding reports
- Check posting of transactions to client’s accounts
- Cross-sell other bank’s products and services and was able to increase number of savings account opened by overseas workers.