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Antoine BOU RAAD, Account Manager

Antoine BOU RAAD

Account Manager·Advanced Business Computing

Qatar

Master's degree, MBA - Managing Information Systems

Work experience

Total years of experience: 19 years, 5 months

Account Manager

February 2020 - Present

Advanced Business Computing

Doha, Qatar

February 2020 - Present

Manage named accounts (Gov - Semi-Gov - EDU - Oil & Gas…) in correspondence with DELL EMC.
Managed to partner up with new vendors to expand the portfolio of product and managed services. Initiated, managed, negotiated and closed deals over 2MUSD.
Involved in the company’s rebranding - Reporting Directly to the General Manager.
Company industry:
IT Services
Job role:
Sales

Account Manager

February 2020 - Present

advanced business computing

Doha, Qatar

February 2020 - Present

Manage enterprise accounts (Government - Semi-Government - Education - Oil & Gas…)
Managed to partner up with new vendors to expand the portfolio of products and managed services.
Initiated, managed, negotiated and closed deals over 2MUSD.
Involved in the company’s rebranding (Website and Social Media)
Reporting directly to the General Manager.
Company industry:
IT Services
Job role:
Sales

Corporate Sales Executive

July 2018 - January 2020

iSTYLE

Beirut, Lebanon

July 2018 - January 2020

Started iSTYLE for Business - Differentiated Corporate from Retail operations.
Developed a market entry strategy coupled with an advertising campaign to launch B2B.
Market study on local competitors, different market segments and market trends.
Enabled added value services to better position iSTYLE for Business.
Work closely with Apple Middle East (UAE) on B2B sales targets.
Reported to the ME Director and Apple Middle East.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Retail Sales Supervisor

October 2017 - July 2018

Cedarcom (MOBI)

Beirut, Lebanon

October 2017 - July 2018

Conducted a market research and developed a market entry strategy for new services.
In charge of testing, fixing and updating the company’s mobile apps and website.
Developed new business ideas to explore and benefit from new market verticals.
Managed a growing team of 4 outdoor sales representatives.
Reported directly to both the CEO and retail sales manager. Each about different tasks.
Company industry:
Telecommunications
Job role:
Management

Senior Sales Associate

November 2015 - July 2017

Elite Homes

Doha, Qatar

November 2015 - July 2017

Started the B2B division - Differentiated Corporate from Retail operations.
Followed-up on existing accounts and generated new leads.
Managed a 1000m2 showroom with 4 salesmen.
Recommended changes in products and policies by evaluating sales and competitors.
Reported to the Managing Partner.
Company industry:
Interior design
Job role:
Sales

Account Manager and Marketing Coordinator

September 2010 - July 2015

Moscanet (WISE)

Beirut, Lebanon

September 2010 - July 2015

Started the corporate sales division - Differentiated Corporate from Retail operations.
Responsible for the company's website renovation. Included in the advertising team.
Handled training of new outdoor sales representatives.
Handled all corporate accounts; special advertisement, follow up, negotiation, pricing…
Increased clients base from 50 to 200 active client.
Reached the highest commission during first employment year.
Reported to the Sales and Marketing Manager.
Company industry:
Internet & E-commerce
Job role:
Sales

IT Specialist (freelance)

February 2009 - August 2010

RokyPlast

Lebanon

February 2009 - August 2010

Purchasing and Implementing IT Solutions for a better, faster performance and easy management control.
Company industry:
Industrial Production
Job role:
Information Technology

IT Support (Freelance)

March 2009 - January 2010

Starmanship & Associates

Beirut, Lebanon

March 2009 - January 2010

Purchasing and Implementing IT Solutions for a better, faster performance and easy management
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Assistant Manager

May 2006 - September 2008

Pizza Hut Customer Service Center

Lebanon

May 2006 - September 2008

- Recruiting, Training, Coaching & Evaluating employees.
- Solving problems with customers on the phone & Dealing with CHAMPS.
- Communicating with all Pizza Hut & PHD Branches.
- Setting strategic areas of work for each Branch.
- Supporting any IT difficulty on the phone or remotely in the Company.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Education

American University of Technology

May 2012

May 2012

Master's degree, MBA - Managing Information Systems

Lebanon

GPA (point): 4 out of 4

GPA (point): 4 out of 4

I have been awarded an MBA (With HONOR) in Managing Information Systems (MIS) - Granted a full scholarship twice to pursue my PhD - Final Year Project (1): Enterprise Resource Planning - ERP GPA 4/4 - Final Year Project (2): Knowledge Management - KM GPA 4/4 - Certificate/Diploma in Situational Leadership II GPA 4/4

Arab Open University

May 2009

May 2009

Bachelor's degree, Information Technology and Computing

Lebanon

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

FYP on Network Trouble shooting grade 85/100

Skills

Communication Skills
Expert
Communication Skills
Expert
Negotiation
Expert
Negotiation
Expert
Sales Process
Expert
Sales Process
Expert
Management Development
Expert
Management Development
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Communication
Intermediate
Communication
Intermediate
Java, VB.net, Oracle, C++
Intermediate
Java, VB.net, Oracle, C++
Intermediate
CISCO CCNA
Intermediate
CISCO CCNA
Intermediate
MS Office (Word, Excel, PowerPoint, Outlook, Visio...)
Expert
MS Office (Word, Excel, PowerPoint, Outlook, Visio...)
Expert
Team Player
Expert
Team Player
Expert
Negotiation
Expert
Negotiation
Expert
Time Management
Expert
Time Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Sales Process
Expert
Sales Process
Expert
Management Development
Expert
Management Development
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Social profiles

Personal Website
Personal Website
linkedin.com/in/tonybr/

Languages

Arabic

Expert

French

Expert

English

Expert

Memberships

Les Scouts Du Liban

Cheif of Group

February 1994

Lebanese Red Cross

Member

February 2002

Training and Certifications

Certifications
Advanced Selling and Negotiation Skills
Feb 2011
U.S. Word Usage Test
Aug 2016
Business Development Skills Test
Aug 2016
Sales Techniques
Apr 2011
Training
Effective Questioning – Effective Listening
Debbane SaikaliGroup
May 2014
Selling with Personality
Debbane Saikali Group
Jul 2014
Business Writing
Debbane Saikali Group
Apr 2014
Situation Leadership
Starmanship & Associates
Nov 2010

Recommendations

Joseph Bridi

Jul 2015

Jul 2015

Sales Team Leader•Manager

Antoine is a dedicated employee, he owns his job and fulfills all the tasks assigned. Highly ethical, has very good negotiation and communication skills. Highly recommended for any job that requires team management, problem solving and creativity.

Hobbies and interests

Basketball
Movies and TV Series
Swimming
Socializing
Photography