Sales Executive
DuPont Paints
Total years of experience :12 years, 2 Months
- Listening to customer requirements and presenting appropriately to make a sale
- Cold calling to arrange meeting with potential customers to prospect for new business
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Responding to incoming emails and phone enquiries.
- Negotiating the terms of an agreement and closing sales.
- Acting as a contact between company and its existing and potential markets.
- Gathering market and customer information.
- Challenging any objections with a view to getting the customer to buy.
- Reviewing own sales performance, aiming to meet or exceed targets.
- Gaining a clear understanding of customers business and requirements
- Attending team meetings and sharing best practice with colleagues.
JOB PROFILE
• Provide reactive advice and support to customers that require over the counter advice
• Provide initial financial support for all clients
• Answer all phone enquiries and resolve 90% of issues at first point of contact
• Communicate clients on new products and service offerings
• Manage sales orders and provide status to clients and his manager
• Manage and be the point of contact for existing customers
• Handling the cash independently
• Other official and day to day activities related with the customer service
• AS AN RELATIONSHIP OFFICER AT AKZONOBEL INDIA LIMITED, CALICUT (2012 OCTOBER TO TILL THE DATE)
✓ Manage Customer Relations
✓ Manage Supplier Relations
✓ Manage Inter-Workforce Relation
✓ Exploring business opportunities
✓ Drives the sales through prospecting for new customers, cold calls, support promotion campaigns, conversion through presentations, price negotiation, carries out documentation and coordinates with vendors on fitments etc to achieve the sales target
BCOM CALICUT UNIVERSITY, KERALA March 2011 55% H.SC
Qualification Institution/ University Month and Year of passing %
S.S.L.C G.H.S.S, MAHE J.N.G.H.S.S, Kerala June 2007 May 2005 62% 68%
