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Arif Ismail Syed, Chief Technology Officer

Arif Ismail Syed

Chief Technology Officer·Fairfax Asia Ltd

India

Bachelor's degree, BE Computers

Work experience

Total years of experience: 29 years, 10 months

Chief Technology Officer

September 2014 - Present

Fairfax Asia Ltd

Malaysia

September 2014 - Present

• Currently working as a Chief Technology Officer with Fairfax Asia, responsible for IT and Insurance Operations across APAC (Malaysia, Singapore, Hong Kong, Indonesia, Sri Lanka, Vietnam and Thailand) region.
• Involved in M&A activities of Fairfax Asia across the APAC region. Part of C level team that completed 4 acquisitions and 3 mergers in the region
• Leading multi-million dollar digital transformation program for Fairfax Asia
• Managed IT systems for India’s largest Private General Insurer with a business of more than 1.2Billion USD issuing 20Million policies and settling 6million+ claims annually.
• Lead biggest Data warehouse development for the largest Private General Insurer of India with real time analytics for business triggers
• Experience in managing entire Information Technology functions including Business Applications, Enterprise Architecture, Application Security and infrastructure
• Dept in formulating IT Strategies and operational plans to align with business requirements and help business achieve competitive advantage by leveraging on IT capabilities

Company industry:
Insurance & TPA
Job role:
Information Technology

Vice President - Technology

April 2008 - August 2014

ICICI Lombard

Mumbai, India

April 2008 - August 2014

• PMP Certified IT professional with over 16+ years of experience in managing entire Information Technology functions including Business Applications, Enterprise Architecture & Application Security
• Currently working as Vice President - Technology at ICICI LOMBARD GIC LTD
• Dept in formulating IT Strategies and operational plans to align with business requirements and help business achieve competitive advantage by leveraging on IT capabilities
• Possess a demonstrated record of success to increase efficiency, enhance shared use of information, and establish technological infrastructure to facilitate rapid project growth
• Meticulous professional with outstanding success record in execution of huge, complex IT projects involving demanding contributions
• Highly adept at multi-tasking on several projects, resolving conflicts, mentoring team members and possess excellent decision making ability
• An all rounder intellect blending leadership skills with sound business practices to achieve turn around growth and position organization for long-term profitability
• Proven record of accomplishment in team management to consistently raise efficiency levels; a strong team leader capable of fostering an atmosphere that encourages highly talented professionals to balance high-level skill with maximum productivity
• An articulate communicator with proven interpersonal and negotiation skills, honed with excellence and ability to work under pressure in a fast-paced and sensitive environment

Company industry:
Insurance & TPA
Job role:
Information Technology

Project Manager

January 2007 - January 2008

TCS

Mumbai, India

January 2007 - January 2008

• is the core banking solution developed by Australian base company FNS, which was later bought by TCS. State Bank of India (SBI) uses this software for their core banking solution
• This product support 82 million customer and 10, 000 branches across India, with 600 Transaction taking place per second (Approx 12million Transaction per day) and database size of approx. 4TB

• Lead & manage Production Support, negotiate & manage migration of branches to the core and cutover / rollout new branches
• Manage a team size of more than 60 Software Professional, plan & managed DR Drills & DR sites
• Respond to and manage all high severity production issues from root cause identification through to resolution
• Act as the custodian for the production environment within the team by assessing the risk and operational readiness of change into production
• Partner with the Best Practices team to create processes, communications and training materials for system and process changes
• Maintain strong partnerships with Enterprise Services (IT) and other areas to provide a consistent, supportive, stable technical environment to the team

Company industry:
IT Services
Job role:
Management

Functional Manager

January 2005 - January 2007

Kale Consultants

India

January 2005 - January 2007

Manage Airline Revene Accounting software development.

Company industry:
IT Services
Job role:
Management

Software Engineer

January 2000 - January 2005

Emirates Airline

Dubai, United Arab Emirates

January 2000 - January 2005

Was part of Airline Revenue accounting software development team.

Company industry:
Airlines
Job role:
Information Technology

Project Lead

June 1996 - May 2000

Tata share Registry Ltd.

Mumbai, India

June 1996 - May 2000

Leading Software Development

Company industry:
Insurance & TPA
Job role:
Information Technology

Education

JRN Vidyapeth

June 2010

June 2010

Bachelor's degree, BE Computers

India

Porject Management Institute

November 2007

November 2007

Diploma, Project Management Professional

United States

Project Management Professional Certification

Agenl Technical College

June 1996

June 1996

Diploma, Production Engineering

India

Diploma in Production Engineering, Rank holder

Skills

Strategic Technology Planning
Expert
Strategic Technology Planning
Expert
Budgeting
Expert
Budgeting
Expert
Management Planning
Expert
Management Planning
Expert
Application Design
Expert
Application Design
Expert
Resource Management
Expert
Resource Management
Expert
Vendor Management
Vendor Management
Team Management
Team Management
SDLC
SDLC
People Management
People Management
Software Project Management
Software Project Management
IT Service Management
IT Service Management
MIS
MIS
Program Management
Program Management
Resource Management
Resource Management
Change Management
Change Management
Business Intelligence
Business Intelligence
Team Leadership
Team Leadership
Strategic Technology Planning
Expert
Strategic Technology Planning
Expert
Budgeting
Expert
Budgeting
Expert
Management Planning
Expert
Management Planning
Expert
Application Design
Expert
Application Design
Expert

Languages

English
Expert
Arabic
Beginner