Sales Manager
Maruti Suzuki-Nexa
Total years of experience :16 years, 0 Months
• Leading Sales Team and creating Marketing Activity Plan
•Lead day to day operations.
• Data driven decesion making.
• Identify Key Accounts
• Prepare Sales Strategy after taking in to account business targets, resource and activities
• Recruit, Train, Manage and Motivate the sales team
• Handholding of new joiners and Low performers
• Regular assessment of gaps and corrective action plans
• Upkeep the team
• Tracking and Maintaining overall performance
• Formulate & implement all sales policies, practices and SOPs.
• Prepare business plans and achieve monthly/quarterly/ yearly targets
• Prepare Sales Strategy after taking in to account business targets, resource and activities
• Deliver Presentation and Demonstration to customers about Products to draw customers
• Deliver Presentation to customers about company’s offerings to draw customers
• Manage a team of Relationship Manager
• Assisted sales personnel in establishing personal contact and rapport with customers
• Arranging meetings with clients for Demonstration and Test Drive
• Tracking and Maintaining enquiry, Booking, Retail performance
• Responsible for on the job training & landholding of the managers
• Responsible to meet sales target
• Leading Sales Team and creating Marketing Activity Plan
• Ensuring Activity plan implementation for enquiry generation
• Prepare Sales Strategy after taking in to account business targets, resource and activities
• Manage and Motivate the sales team
• Responsible to meet the target sales revenue
• Provide quality assurance and delivery to customers
• Reviewed progress of sales throughout
• Assisted sales personnel in establishing personal contact and rapport with customers
• Frequently meeting with team members to clients for Demonstration and Test Drive
• Tracking and reviewing Enquiry, Booking, Retail performance
• Cold Calling
• Visiting & meeting with various prospects in banks, corporate, offices, real estate, builder, bureaucrats
• Meeting individual targets to contribute in the overall target accomplishment
• Enquiry generation, Follow-Up, Need Analysis and conversion to Retail
• Demonstration to customers about Products
• Deliver Presentation to customers about company’s offerings to draw customers
• Lead and Manage a Corporate sales team
• Generate enquiries and business from corporate
• Focus on bulk sales
• Visiting & meeting key personnel in various corporate and rapport build up
• Organizing events to improve awareness and build relations
• Accomplishing team targets to contribute in the overall target accomplishment
• Meeting with clients delivering presentations for company’s offerings and product
• Customer satisfaction in delivery and entire procedure
• Manage U.K’s Orange Mobile Network Customer Care Helpdesk
• Resolve Customer’s problem over the phone
• Assist them over phone for Recharge, SMS functioning, Internet functioning, MNP
• Assist new joiners on the floor
• Maintain CSAT (Customer Satisfaction Score)
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