Executive Assistant
Meridian Technology Solutions
Total years of experience :22 years, 9 Months
● Assisting the CEO by managing calendar, Maintaining appointment schedule by planning
and scheduling meetings conferences.
● Training and supervising other support staff (Receptionists) .
● Screening, prioritize and redirecting all incoming communication through phone and
email.
● Making travel arrangements and following through on hotels and other logistics as
needed.
● Facilitating communication with clients and other executives.
● Establishing, developing and maintaining filing system for the Executive staff.
● Provided administrative and business support to the Senior Vice President and Business
Leader of Genpact who had 3 verticals (Life science, Consumer Goods and Retail).
● Supported other members of the executive management team.
● Maintained SVP/ BL calendar. Planned and scheduled meetings, teleconferences and
videoconferences.
● Managed SVP/ BL travel including flights, hotels and car booking. Maintained a cadence
for the yearly governance meetings.
● Maintain records, confidential files and reports.
● Answered calls and inquiries from clients and colleagues, treating each person with
respect and providing information and referrals.
● Acted as a liaison and maintained communication among senior executives, board
members, middle management and administrative staff.
● Took reservation over the phone for upcoming events.
● Supervised 90 cars for the following purpose, Dispatched orders to cars and drivers for
present day.
● Making sure the cars are on time at the right place.
● Loaded customers to and from O’Hare Airport and Midway Airport.
● Closed the night shift, made sure all the procedures were taken.
● Analysing applicants financial status, credit, and property evaluation to determine
feasibility of granting loan and submit application to credit analyst for verification and
recommendation.
● Submitting loan applications to the feasible lenders.
● Ensure loan agreements are complete and accurate according to policy of the Lender.
● Reviewed, processed, administered and closed loan proposals.
● 12+ months recruiting and customer service experience in a fast paced and professional environment
● Exposure to working with professionals and executives, technology expertise in outlook, word and
excel.
● Ability to develop and maintain strong relationships.
● Supported all recruiting activities and compile required documentations.
● Responsible for supporting efforts to hire full time and corp to Corp and well as full time college hires.
● Responsible for analysing all Network needs, monitoring budget, getting budget numbers
approved, providing systems recommendations, negotiating Hardware and Software
contracts with vendors and value added resellers.
● Responsible for providing high level support for windows NT/95/98. Including day to
day Network related problems with IP addressing and NIC cards.
● Responsible for helping users with application software. Including Microsoft Office 97,
Lotus Notes and numerous other suites. Also responsible for training new users and
installing applications.
● Responsible for installing print drivers, configuring printers and maintaining print
queues. Replace parts for Printers if any Hardware issue.
● Trained new users and created new user procedures for handling help desk related
problems using expert adviser, documented procedures.
● Provided desktop support for 5, 000 + users environment
● Responsible for BIOS flash
● Installed and configured network hardware, software and operating systems for 5001500
nodes.
● Built, repaired, troubleshot, and installed software for PCs.
● Provided customer support on site and over the phone.
● Worked on installation and repair of DOS, Win3.11, Win95, Win NT Workstation 4.0,
NT Server
● Upgraded hardware, software and operating systems
● Administrated in the Novell and NT networking atmosphere including issues such as
assigning passwords and maintaining user accounts.
● Installed and configured Win3.11, Win95, Win98, Win NT, Win2000
● Built and repaired computer hardware.
● Installed and supported HBO, Care Manager, Citrix ICA Client, MS Office suite, Tivoli,
USA Patriot, Co path applications.
● Worked with MS outlook and Internet explorer 5.5.
● Provided user support in all aspects of the regional Helpdesk.
● Configured network devices, installation of new users; troubleshooting installs in
Windows 2000 environment.
● Handled issues with performance tuning and analysis, security, and other issues
environment
● Provided desktop support for 2, 000 + users environment
● Responsibilities included installing print drivers, configuring printers and maintaining
print queues. .
● Resolved and configured Lotus Notes R5 issues.
● In charge of rolling out Windows 2000 and Office 2000 on Desktops and Laptops.
● Responsible for installing new software and configuring network printers.
● Installing and configuring WinNT 4.0, Win95 and Win 2000 workstations.
● Maintaining Users and Group Accounts, securing Network resources.
● Responsible for installing and troubleshooting of wiring systems, modems, computer
hardware and peripherals.
● Helping users with application related problems, including Microsoft office,
WordPerfect, and lotus notes.