Atika El Ghzali, Client Relations Manager

Atika El Ghzali

Client Relations Manager

Prestige Legal Consultants

Location
United Arab Emirates
Education
Diploma, Technical System Information
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Client Relations Manager at Prestige Legal Consultants
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2015

Maintaining good contacts and relationships with clients.

Business Development Manager at Glary Events
  • United Arab Emirates - Dubai
  • January 2014 to June 2015

Developing sales strategies and action plans.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.

Area Sales Manager at Anantara Resorts & Hotels
  • United Arab Emirates - Abu Dhabi
  • November 2009 to January 2014

Developing sales strategies and action plans.
Maintaining good relationships with officials and representatives of the local business community.
Proactively being involved in trade shows and conferences to network, generate new leads and drive business.
Preparing sales proposals for clients.
Creating hotel awareness through marketing campaigns.

Sales Executive at Danat Hotels-Abu Dhabi
  • United Arab Emirates - Abu Dhabi
  • November 2008 to November 2009

Creating hotel awareness through marketing campaigns.
Observing the market and identifying trends.
Look for potential new accounts with the view of generating additional business.

Guest Services at Al Qudra Holding
  • United Arab Emirates - Abu Dhabi
  • January 2007 to November 2008

Being a point of contact for guests should they have any queries.
Operating switchboard and directing calls appropriately.
Dealing with and resolving customer complaints.

Guest Services & Reservation Agent at Al Raha Beach Hotel
  • United Arab Emirates - Abu Dhabi
  • May 2005 to February 2007

Being a point of contact for guests should they have any queries.
Dealing with and resolving customer complaints.
Provide information and literature about the hotel in person and via telephone.
Making all the facilities available to the customers in order to give utmost customer satisfaction
Making reservations via telephone or email or fax.
Maintained knowledge of current resort events and upon request arranged tours, transportation, restaurant reservations, and activities for guests.

Secretary at Notary Office
  • Morocco
  • January 2002 to January 2003

Performed secretarial duties: Located and attached files, Answering all incoming calls and general counter

Education

Diploma, Technical System Information
  • at Al Wafaa Institute
  • June 2003

Technical system is a runtime system on top of a computer system (host). It is a set of software elements that are installed, configured and administered as a unit.

High school or equivalent, literary
  • at Ali Bin Barri
  • June 2000

Specialties & Skills

Look Development
Business Solutions
Good Communication
Establishing priorities to meet goals and achieve results.
Reputation for selling with integrity. Quickly grasping new product data.
Clearly articulating business issues and solutions.
Maintaining a sales pipeline. Can influence at senior management level.
Stress management skills, Time management skills

Languages

English
Expert
Arabic
Native Speaker
French
Intermediate

Training and Certifications

Programme Professional Selling Skills (Certificate)
Date Attended:
October 2010
Selling Skills Certification/ The Fundamentals and New Art of Professional Selling Skills (Certificate)
Date Attended:
July 2011
Certificate in Secretarial Skills (Certificate)
Date Attended:
April 2004
Valid Until:
September 2004

Hobbies

  • Reading and swimming