Austin Menezes

Reports To: HR Director
• Ensuring an effective delivery of HR Services to all internal and external stakeholders.
• Providing responsive and pro-active support and advice to line managers on broader HR issues and complex
individual cases, ensuring effective employee relations.
• Overseeing induction & orientation program for all new joiners in the company.
• Working towards the enhancement & automation of HR processes using HRIS systems to improve turnaround
times on various HR processes and also ensuring accuracy of HR information at all times enabling Management
to have relevant information.
• Ensure manpower resource requirements are met and manage the staff and labour resourcing on projects.
• Develop and manage database of all labourers with their qualifications and serve as a focal point of contact for
all communications relating to manpower resource management.
• Manage Total Rewards Structure, benchmark Compensation & benefits using market surveys.
• On a regular basis auditing and analyzing HR practices and process to identify trends or areas of concern and
developing counter measures to rectify them in time.
• Acting as the first point of contact for problem resolution and facilitation in areas of employee relations /
disciplinary procedures / grievances.
• Conducting Exit Interviews, analyzing negative trends & developing retention strategies.
• Provide professional advice and guidance to all employees on the company’s ERM Policies, Procedures and
Benefit schemes at the same time serving as a liaison on between the company and third party providers of
benefit schemes (Medical and Group Life).
• Source and manage company provided staff and labour accommodation ensuring the accommodation
facilities adhere to both Company and Municipal Health and Safety standards or directives and monitor the
processing and review of all related contracts.
• Coordinate with Finance and PRO Departments employee exit formalities and follow up on final settlement
releases ensuring all employees leaving the company are managed in an efficient manner.
• Independently managing all HR and Administration related activities in the Company.
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ACHIEVEMENTS:
• Joined AST as a Co-ordinator and was promoted as a Senior HR Role during the Career.
• Managed the manpower strength of 2, 500 personal (staff & labours).
• Managed a HR Team of 10 personal (HR Clerks, Timekeepers, Camp Boss & Assistant Camp Team).
• Efficiently managed the manpower in the projects worth up to AED 350 Million for Clients such as Emaar,
Jacob/North 25, Empower, Nakheel, TDIC, Dubai Municipality Tabreed, Union Pipes Industry (UPI) Ruwais,
Command of Military Works and CH2M.
• Developed HR Standard Operating Procedures (SOP’s).
• Handled boarding process for all staff and labour for past 8 years.
• Successfully implemented various HR Administration Process Online such as Online Leave Applications, Return
from leave process, Organizational Charts, End of Probation process, Employee Mobilization/Demobilization and
Exit Interview process.
• Successfully provided workshops at Corporate Offices and on projects on various changes within the
organization.
• Due to the consistent high scoring ratings by the Dubai Municipalities, AST Camp were rated among the top five
camps at Sonapur, Dubai.

Manpower Budgeting & Planning
• Work with business heads to plan manpower requirement in accordance with annual business plans and project requirement.
• Ensure availability of Manpower Plan through internal or external sources.

Performance Management & Rewards
• Ensures the performance management process is implemented based on management guidelines and all assessments and performance reviews are fair and transparent.
• Supports the annual compensation revision cycle ensuring salaries are in line with the pay policies and guidelines.
• Drive talent development initiatives like KPI’s, Developmental programs, career progression plans for all employees.

Employee Relations/HR Operations
• Resolves escalated employee grievances, employee relations issues and complaints and conducts investigations in compliance with the Company SOP’s.
• Responds to employee queries and requests with regard to employee letters, HR policies, career development and personal issues as necessary.
• Oversee the medical insurance policies for Staff & Labour Categories and Occupational Health Surveillance for project staffs.
• Oversee and allocate all Internal Company Transportation and Company Vehicles to employees as per their eligibility.
• Manage, Overall Petty Cash for Human Resources and Accommodation Department.
• Assist in implementation of Total Rewards policies, procedures and compensation & benefit frameworks within the Company.
• Support the Recruitment process team as when required.




On boarding & Off boarding

• Oversee the Induction process for all new employees in AST to ensure a pleasant joining process and smooth entry to the company.
• Co-ordinate with the Travel agents for the air ticket and Hotel Bookings.
• Conduct and track exit interviews to ascertain reasons for leaving AST and report to the management any areas of potential concern.

Employee Engagement
• Design & Implement employee engagement initiatives and support all employee welfare activities in line with HR SOP’s.

Accommodation
• Source and manage all Staff and Labour accommodation within the Company including the processing and review of all admin related contracts ensuring accommodation standards meets all Company and Health, Safety standards.

Reports To: Assistant HR Manager
• Ensure information on all employees is correctly and regularly updated and filing records are maintained in
accordance with the company's document management requirements.
• Support the HR team with the data cleanse and implementation of a new filing structure which is compliant with
the company's document control standards.
• Provide administrative support to the recruitment process which includes preparation of shortlisting and
selection documentation for managers including printing / copying of interview forms.
• Provide advice and guidance to employees on the company’s HR processes and procedures.
• Respond to general simple queries from managers and employees on HR policies and procedures.
• Co-ordinate with HR Team for all new employees joining process and ensures a smooth departmental induction.
• Ensure entry of online staff time sheets for HR and PRO Department are done on time for processing the
monthly payroll.
• Co-ordinate with the PRO Team for all employee exit formalities.
• Follow up with all employees and ensure all related documents such as passports, visa’s, labour contracts are
submitted in time for personnel files.
• In consultation with the HR Officer Resourcing ensure Labour colleagues leave is entered on the HR online
portal, update RF L’s & transfer employees through the online transfer process.
• Co-ordinate the training process for all employees with Training department and ensure all paper work is done
in time & submitted for filling.
• Assist the sites by providing necessary documents for entry passes.
• Assist the HR Team in annual personnel file audit.
• Maintain employee confidence and protect operations by keeping human resource information confidential.

Reports To: Assistant HR Manager
• Responsible for Performance Management system and Performance Appraisals.
• Manpower Planning at Corporate Level.
• Training and Development. Maintaining Employee Relations. Employee Database Maintenance.
• Welfare Activities of Employees. Generating Monthly HR Reports. Responsible for smooth recruitment
process.
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• Assisting in strategizing and closing the position.
• Handling job portals and coordinating with their respective executive for the smooth working of job portals
subscription.
• Performing the search from the job portals & Initial screening of resume.
• Coordinating with candidate and scheduling the Interviews. Maintaining the trackers and database required
for recruitment.