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ayman raad, Sales Incharge

ayman raad

Sales Incharge·Albaraka for industrial investments

Iraq

Bachelor's degree, Al Technology University

Work experience

Total years of experience: 22 years, 10 months

Sales Incharge

March 2024 - Present

Albaraka for industrial investments

Baghdad, Iraq

March 2024 - Present

Achieved a 20% increase in sales through strategic planning and market analysis, leading to a 15% growth in market share in the first year.
Developed and maintained strong relationships with key clients.
Led and trained a high-performing sales team to meet business goals.
Negotiated contracts and optimized supply chain efficiency to enhance profitability.
Company industry:
Industrial Production
Job role:
Sales

Sales In-Charge

March 2024 - Present

AL Baraka for Industrial Investment

Baghdad, Iraq

March 2024 - Present

• Achieved a 20% increase in sales through strategic planning and market analysis,
leading to a 15% growth in market share in the first year.
• Developed and maintained strong relationships with key clients.
• Led and trained a high-performing sales team to meet business goals.
• Negotiated contracts and optimized supply chain efficiency to enhance profitability.
Company industry:
Hardware & Building Materials
Job role:
Sales

Managing Director

November 2019 - March 2024

Sama Aljhraa Travel Agency

Erbil, Iraq

November 2019 - March 2024

- Developing and implementing business and marketing strategies to increase clientele and achieve growth.
- Managing and guiding the team to deliver high-quality tourism services and an excellent customer experience.
- Managing relationships with partners and suppliers, negotiating profitable business deals and contracts.
- Analyzing tourism data and information to make strategic decisions based on them.
- Ensuring compliance with local and international tourism laws and regulations.
- Managing the budget and expenses, effectively achieving profitability.
- Developing working relationships with clients, meeting their needs, and providing exceptional travel experiences.
Company industry:
Travel Agency
Job role:
Management

Managing Director

November 2019 - March 2024

SAMA ALJHRAA Travel Agency

Erbil, Iraq

November 2019 - March 2024

• Led business development strategies to increase clientele and boost profitability.
• Directed daily operations and ensured high-quality customer experiences.
• Managed supplier relationships and negotiated favorable contracts.
• Analyzed tourism data to drive strategic decisions.
Company industry:
Airlines
Job role:
Management

Key Account Manager

May 2017 - September 2019

Samsung Levant

Erbil, Iraq

May 2017 - September 2019

• Managed key client relationships to maximize sales growth.
• Customized solutions based on client needs and negotiated contracts.
• Collaborated with technical and marketing teams to improve client satisfaction.
• Monitored market trends to identify growth opportunities.
Company industry:
Sales Outsourcing
Job role:
Sales

Mobile Service Technician

March 2016 - May 2017

AL WATANI TELECOM

Erbil, Iraq

March 2016 - May 2017

- Diagnosing technical problems in mobile devices and identifying their causes.
- Repairing internal malfunctions of smartphones and tablets.
- Installing and replacing broken or damaged parts.
- Installing necessary software and updates for the devices.
- Cleaning and maintaining the devices to ensure proper functioning.
- Conducting tests and inspections to ensure that the devices are working correctly after repairs.
- Providing advice and guidance to customers on how to use the devices properly and maintain them.
- Documenting work and providing reports on the faults and repairs performed.
Company industry:
Telecommunications
Job role:
Training and Development

Mobile Service Technician

March 2016 - May 2017

Al Watani Telecom

Erbil, Iraq

March 2016 - May 2017

• Diagnosed and repaired mobile device technical issues.
• Installed software updates and maintained device performance.
• Provided technical support and customer guidance.
Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Iraq Branch Manager

April 2014 - May 2016

Al Saffar Group

Baghdad, Iraq

April 2014 - May 2016

• Oversaw multi-branch operations and developed expansion strategies.
• Trained and guided branch teams to achieve performance targets.
• Ensured service excellence and resolved customer issues.
Company industry:
General Engineering Consultancy
Job role:
Management

Baghdad Branch Manager

September 2011 - April 2014

Sarmad Alsaffar Company

Baghdad, Iraq

September 2011 - April 2014

- Manage all aspects of the branchs operations, including sales, marketing, procurement, and inventory management.
- Direct and train the team, motivating them to achieve the set goals.
- Develop and implement marketing strategies to increase market share and attract more customers.
- Ensure the provision of excellent customer service and handle any complaints or issues that arise.
- Monitor and evaluate the branchs performance and provide regular reports to senior management.
Company industry:
Software Development
Job role:
Management

Baghdad Branch Manager

September 2011 - April 2014

Sarmad Al Saffar Company

Erbil, Iraq

September 2011 - April 2014

• Managed branch operations including sales, marketing, and procurement.
• Increased market shares through targeted marketing initiatives.
• Delivered exceptional customer service and operational reports.
Company industry:
Software Development
Job role:
Management

Chemical Engineer

January 2008 - October 2013

Al Dura refinary

Baghdad, Iraq

January 2008 - October 2013

- Operate and monitor oil refinery units based on procedures and technical instructions.
- Monitor various parameters and indicators of the units and analyze data to ensure optimal performance.
- Handle any operational or technical issues and take necessary actions to resolve them.
- Perform routine and preventive maintenance of the units and ensure their safety and continuity of operation.
- Collaborate with other maintenance and engineering teams to improve the performance of the refinery units.
- Ensure compliance with environmental and safety standards and take appropriate measures to mitigate any risks.
Company industry:
Oil & Gas
Job role:
Engineering

Chemical Engineer

January 2008 - October 2013

Al-Dura Refinery

Baghdad, Iraq

January 2008 - October 2013

• Operated and monitored refinery units to ensure optimal performance.
• Conducted maintenance and improved operational efficiency.
• Complied with environmental and safety regulations.
Company industry:
Oil & Gas
Job role:
Chemical Engineering

Office Manager

February 2009 - September 2011

Uruktech Company

Baghdad, Iraq

February 2009 - September 2011

- Manage and develop the IT infrastructure in the office.
- Install, configure, and regularly update hardware and software.
- Troubleshoot technical issues and provide support to staff regarding hardware and software.
- Improve current systems and networks to meet the offices needs.
- Provide technical support for new projects and their implementation.
- Manage and document backup and data recovery processes.
- Monitor the performance of the network and systems and take necessary measures to improve them.
Company industry:
Software Development
Job role:
Management

Office Manager (IT)

February 2009 - September 2011

Uruktech Company

Baghdad, Iraq

February 2009 - September 2011

• Managed office IT infrastructure and support.
• Led hardware/software installations, troubleshooting, and system upgrades.
• Supported new project implementations and system improvements.
Company industry:
Software Development
Job role:
Administration

Information Technology Officer

June 2005 - December 2007

Muhandis Inbihar Group

Baghdad, Iraq

June 2005 - December 2007

- Manage and maintain systems and networks, ensuring their continuous operation.
- Install, configure, and regularly update hardware and software.
- Troubleshoot technical issues and provide support to employees regarding hardware and software.
- Improve current systems and networks to meet the companys needs.
- Provide technical support for new projects and their implementation.
- Manage and document backup and data recovery processes.
- Monitor network and system performance.
Company industry:
Construction & Building
Job role:
Information Technology

IT Technician

January 2005 - December 2007

Muhandis Inbihar Group

Baghdad, Iraq

January 2005 - December 2007

• Maintained and supported office IT systems and networks.
• Provided technical assistance and improved IT processes.
Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Mechanical Engineer

July 2003 - May 2005

Arab Engineering Profile Company LTD.

Baghdad, Iraq

July 2003 - May 2005

- Perform regular and preventive maintenance on equipment and machinery according to the specified schedule.
- Diagnose problems and carry out necessary repairs on malfunctioning equipment.
- Provide technical support and oversee daily maintenance operations.
- Analyze data and provide reports on equipment performance, as well as recommendations for efficiency improvements.
- Adhere to occupational health and safety standards while working.
- Communicate with the team and manage inventory to ensure the availability of necessary spare parts.
- Maintain accurate records of maintenance activities and equipment performance.
Company industry:
Industrial Production
Job role:
Engineering

Mechanical Engineer

July 2003 - May 2005

Arab Engineering Profile Company LTD

Baghdad, Iraq •Hybrid

July 2003 - May 2005

• Performed equipment maintenance and troubleshooting.
• Ensured machinery reliability and provided technical reports.
Company industry:
Home Accessories & Decor
Job role:
Mechanical Engineering

Education

Chemical Technology

July 2007

July 2007

Bachelor's degree, Al Technology University

Iraq

GPA (percentage): 73%

GPA (percentage): 73%

.

University of Technology

June 2007

June 2007

Bachelor's degree, chemical engineering

Iraq

Skills

Project Management
Expert
Project Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Business Development
Expert
Business Development
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales Management
Expert
Sales Management
Expert
Software and hardware for mobile maintenance.
Expert
Software and hardware for mobile maintenance.
Expert
Data entry.
Expert
Data entry.
Expert
IT solutions.
Intermediate
IT solutions.
Intermediate
Excellent in office system ( WORD , EXCEL , POWER POINT).
Expert
Excellent in office system ( WORD , EXCEL , POWER POINT).
Expert
Printing and Scanning.
Expert
Printing and Scanning.
Expert
Sales Management
Expert
Sales Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Intermediate
Project Management
Intermediate
Business Development
Expert
Business Development
Expert
Negotiation and Communication Skills
Expert
Negotiation and Communication Skills
Expert
Data Analysis
Expert
Data Analysis
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CHEMICAL ENGINEERING
Intermediate
CHEMICAL ENGINEERING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Change management.
Dynamic leadership training certificate.
Sales excellence training certificate.
Introduction to project management professional

Hobbies

  • Reading business and leadership books