Project Manager
Total years of experience :16 years, 8 Months
Managed GST implementation project from initiation to closing for Malaysia and worked with IT and business users involving cross-cultural team through project full life cycle.
Identified key stakeholders, defined scope, developed budget, project schedule, monitored and controlled the project throughout the life cycle, implemented within the time frame & closed the project with customer satisfaction.
Prepared UAT test plan, reviewed test cases, Organized UAT sessions, assigned critical issues to vendor and internal IT team, followed-up the issues status & closed the issue as per SLA.
Worked with vendor to implement Sabrix tax system integrated with Oracle ERP R12 upgrade projects.
Supported APAC, US & UK business users for R12 upgrade & Sabrix tax implementation SIT
Single point of contact for APAC region for Tax system to co-ordinated business users for UAT completion, validated tax for APAC region for production migration.
Collected enhancement request for new tax requirements, prioritized & implemented after R12 upgrade project go-live.
Key Achievements:
Implemented the project on schedule and business managed to submit tax return on time.
Appreciation
Managed multiple Oracle ERP R12 implementation and support projects in public and private sectors.
Involved in requirement gathering session, defined scope, estimated cost, developed budget, schedule, acquired project team, solved resource conflicts, conducted team-building activities, monitored and controlled project scope, cost, schedule & quality throughout the project lifecycle.
Monitored & maintained project budget, submitted monthly project progress report and Profit & Loss statement to senior management.
Developed and implemented methodologies, policies, and procedures to ensure systems and applications are in compliance with company standards.
Prepared project plan, identified risks, impacted modules, prepared UAT plan, reviewed test cases, verified IT test results and approved to proceed for UAT as per plan in Oracle ERP technical upgrade projects.
Worked with vendor to collect S/W & H/W licenses quotes negotiated the price on a win-win basis for project proposals.
Monitored production issues, assigned the issue to project team and targeted to close the issue within SLA.
Received CR for system enhancement, estimated the man days effort, identified the risk, prepared the time line and implemented as per scope and schedule.
Single point of contact for Oracle ERP projects implementation, support and pre-sale activities.
Key Achievements:
Took over R12 ERP project implementation in critical situation and worked with project team and customer closely. Implement the project as per schedule and gained customer confidence and avoided penalty. Customer awarded the system maintenance for 5 years after the implementation.
Motivated the team during the critical position and implemented the project without leaving team member.
Recommended solution to customer to avoid any internal / external audit issue and implemented before their audit cycle.
Identified the customer pain points by doing manual work and provide technical automated solution with the team.
Involved in requirement collection, solution design developed the system using Java / J2EE to implement web-based enquiry and order management system for all subsidiaries.
Computer
courses: PROFESSIONAL MEMBERSHIP Project Management Institute (PMI)