Associate Director - People and Change Advisory
KPMG
Total years of experience :20 years, 7 Months
• Overseeing the day-to-day activities of the OD group and spearheading the creation and launch of a comprehensive and detailed organization structure.
• Analysing existing processes and procedures, identifying areas of improvement, and developing/implementing new and/or updated functional reporting frameworks.
• Translating the strategic vision of the management into actionable projects with respective details.
• Developing the design of a comprehensive, and dynamic organizational development (OD) and leadership development program, closely aligned to the corporate strategy.
• Assessing organizational needs and leading the design, implementation, and evaluation of programs that facilitate the professional development and continuous learning of team members.
• Implementing education and development programs including leadership development, talent management, coaching, and mentoring.
• Assessing and evaluating the current gaps in leadership development in the organization and initiating measures to bridge the gaps.
Significant Contributions:
• Developed company-wide health check and a 2-years comprehensive restructuring program covering the core operational workflows along with the support functions with full scenario analysis, proposed actions, and projected outcome.
• Worked on the cash flow analysis in accordance with the restructuring program to identify future opportunities, upcoming gaps, contingency plans, and optimized allocation of funds for the best-outcome scenario
• Identified discretionary and non-discretionary costs and the relevant prioritisation for immediate cost-cutting initiatives.
• Identified areas of the company that could benefit from streamlining and established critical but non-existing functions from scratch.
• Executed a manpower cost-cutting initiative and strategically aligned the organization with the changing environment.
• Planned, developed, and implemented Organizational development programs for the company and its employees.
• Assessed the organizational needs and managed the design, implementation, and evaluation of programs that optimize and facilitate building an efficient and effective workflow.
• Defined change management processes to improve the business performance of the organization.
• Evaluated existing business systems and recommended improvements.
• Anticipated organizational risks and developed mitigation strategies.
• Developed continuous process improvements to enhance organizational effectiveness.
• Developed job training programs and professional development programs for employees.
• Built achievement oriented working environment for employees.
• Worked with management to address employee concerns and conflicts.
• Created the Compensation and Benefits scheme for the employees and introduced a salary enhancement plan to rectify the discrepancies in the salary structure.
• Determined company requirements and managed the development, implementation, and enhancement of the in-house developed Human Resources and Operations Support Services.
• Responsible for developing leadership capabilities in employees, particularly executives and emerging leaders.
• Provided regular and timely feedback to the top management about organizational strength and areas of development and contributed towards the continuous improvement of organizational processes and structures.
Significant Contributions:
• Constructed the company-wide salary scale along with the grading system based on the Hay Methodology, performed the required gap analysis with the as-in situation, and executed the transition plan.
• Successfully reduced company costs through the development and implementation of a manpower optimization plan.
• Implemented organizational development (OD) and talent management strategies, plans, and policies which aid in creating a better workplace.
• Authored and implemented comprehensive policy manuals for Organizational Development, and Human Resources development.
• Reviewed existing company procedures, identified any areas that were lacking, and developed required processes to define tasks, accountabilities, and deliverables.
• Continuously identified opportunities for performance improvement through internal process/ system reviews and external research.
Significant Contributions:
• Built and launched the Human Resources function for the company.
• Established the Operations Support Services function for the company.
• Enlarged the role of the RO Plant and scope of operations.
• Managed implementation of the strategic plans of the organization to meet the long term as well as short term goals.
• Collaborated closely with the Organizational Development Management and Huta’s owner and launched the new Shared Services Division, which includes Organizational Development, Procurement, IT, and Logistics Functions.
• Identified the main KPIs for the new processes and developed a strategic reporting framework to determine areas of improvement.
Significant Contributions:
• Strategically developed and established core processes and procedures for the newly created functions; confirmed adherence with industry and company regulations.
Organization Design
• Developed detailed organization structure based on role definition of departments and activities, while defining accountabilities and responsibilities of various functions, developing job descriptions, and defining required qualifications and performance measures
• Developed new processes and procedures to meet company’s requirements and needs while constantly performing a health check to pinpoint weaknesses and enhance accordingly to minimize the processing time, increase accuracy and adequate controls, and provide transparency
• Performed process analysis of information flows and requirements with links between processes and organization structures
• Identified existing issues and the areas for improvement and developed business policies and guidelines
Master Data Maintenance
• Maintained the Master Data through supervising its maintenance for proper identification of materials and vendors to ensure completeness, correctness, cleanliness, and no duplications
• Checked the cleanliness and authenticity of the Master Data through continuous teaming with the Family and Segment Managers
Material Budgeting
• Took the lead in developing and implementing the budget process among the Corporate Procurement Staff, the Business Units as well as the Strategic Business Units
Reporting Framework
• Formulated the reporting process through designing the required reports, collecting the needed data, developing and issuing well structured and comprehensive management reports
• Developed the Annual Operating Plan as well as In-Market Sales Budget
• Conducted market analysis, feasibility studies, and research and development of strategic events
• Designed and structured managerial reports which provided the management with business information and knowledge that enabled it to sustain a valuable competitive advantage and make a positive contribution to the company’s success
• Monitored competition to maintain competitive advantage and take defensive action against
• Tracked and analyzed the distribution channels through continuously searching for new opportunities in order to maximize distribution
• Managed trade promotions, cross-promotions, merchandising, and commercials
• Lead category management efforts at key retailers through POS analysis for category reviews, planogram recommendations, delivery of consumer insight to guide retailer decisions, total category promotional planning and pricing suggestions
• Developed and promoted The Sultan Center Private Label through planning and selecting the range, type, quantity and quality of commodities and merchandise according to customer demand, trends, store policy and budget
• Sourced new products and reviewed existing ones to ensure competitiveness, handled the relationships, sourced new suppliers for future products, and managed the coordination between the individual stores’ personnel to ensure product/collection supply meets demand
Strategic Management
Generic Degree
Distinction
