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Bader Alatas, Central Control Room Specialist Operator

Bader Alatas

Central Control Room Specialist Operator·public transportation company

Saudi Arabia

Bachelor's degree, Business Information System

Work experience

Total years of experience: 7 years, 5 months

Central Control Room Specialist Operator

May 2022 - Present

public transportation company

Riyadh, Saudi Arabia

May 2022 - Present

Company industry:
Public Administration
Job role:
Quality Control

Operation Control Centre Operator

January 2022 - April 2022

Renfe

Jeddah, Saudi Arabia

January 2022 - April 2022

-Real time coordination and communication with Stations and on-board staff
-Service report elaboration and analysis.
-Management of any incident that could affect to the passengers.
-Monitor the fulfilment of the scheduled Service Plan
-Follow up the quality indicators and procedures for commercial service improvement.
-Staff and operation resources allocation management and coordination to comply with the service requirements.
-Participate as an active member in the OCC tasks planning, reporting and follow up.
- Any other task related to the execution, planning and/ or follow up of the operation and service plan.

Company industry:
1363
Job role:
Information Technology

Projectionist and customer service

September 2020 - February 2022

Muvi Cinemas

Jeddah, Saudi Arabia

September 2020 - February 2022

-Reporting directly to the Technical Director
-Mentor the projectionists to make sure that they are doing the tasks the right way
-The day to day technical Operations of the film Center, including projection, sound, lighting, and overall appearance of the cinema
-Long term planning for the theater
-Providing projection services in the Theater
-Daily, weekly and Monthly reports to the Technical Director

Company industry:
Amusement & Recreation Facility
Job role:
Marketing and PR

IT Administrator

August 2019 - November 2019

Body corporate administration

New Zealand

August 2019 - November 2019

Managing meetings and internal functions/events*
Help and support account department*
Administration support Office administration by *manage the data in their own systems, edit
and make sure the information are accurate and
update it


This job was only seasonal

INTERNSHIP 3months

Company industry:
Real Estate
Job role:
Management

Customer Service Assistant

November 2013 - February 2014

Al Hokair Group

Jeddah, Saudi Arabia

November 2013 - February 2014

Resolve product or service problems by clarifying the customer complaint.


only seasonal job

Company industry:
Fashion & Apparel
Job role:
Sales

Customer Service Assistant

October 2012 - February 2013

Jarir Bookstore

Jeddah, Saudi Arabia

October 2012 - February 2013

support the customer service department by analysis and dealing with the different types of customers


only seasonal job

Company industry:
Bookshop & Consumer Media
Job role:
Sales

Assistan manger

February 2012 - July 2012

Optic Hospital

Jeddah, Saudi Arabia

February 2012 - July 2012

Specialised on the management department tasks

only Internship

Company industry:
Medical Hospital
Job role:
Management

Education

Auckland university of technology

August 2020

August 2020

Bachelor's degree, Business Information System

New Zealand

College Of Telecom & Information - Saudi Arabia

January 2013

January 2013

Diploma, Networking

Saudi Arabia

GPA (point): 4.35 out of 5

GPA (point): 4.35 out of 5

Skills

B2C
Expert
B2C
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
DOCUMENTATION
Intermediate
DOCUMENTATION
Intermediate
EDITING
Intermediate
EDITING
Intermediate
LANGUAGES
Expert
LANGUAGES
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGIC
Intermediate
LOGIC
Intermediate
MANAGEMENT
Expert
MANAGEMENT
Expert
MEETING FACILITATION
Intermediate
MEETING FACILITATION
Intermediate
working under pressure
Expert
working under pressure
Expert
teamwork
Expert
teamwork
Expert
communication
Expert
communication
Expert
hard worker
Expert
hard worker
Expert
Microsoft
Expert
Microsoft
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Internship
Body corporate Adminstration

Hobbies and interests

Adventurous activities

ACTIVITIES HAVE DONE 3- Skydiving- 2- Bungee jumping - drove plane 6 hours- gym exercise