Bashir Ahmed

D365 Finace and operations Lead at Australia Pacific Airports (Melbourne) PTY Limited

• Australia - Melbourne
• My current job since May 2023

Functioning as the Dynamics 365 F&O Lead along with the BAU team and the Vendors
o Implemented a strategy to reduce monthly billing for Azure Development environments. Backlog Prioritization and Delivery
o Managing Microsoft service updates, database backup and restore, change deployments, operational cases, and Azure development machine setups in-house
o Collaborating with the BAU team to enhance operational support, reducing ticket volume significantly
o Collaboration with business users, ensuring smooth operations, delivering a comprehensive items with no major escalations
o Designing business processes in D365 F&O.
o Engaging with end users and resolving support issues based on the SLAs defined
o Engaging with the D365 F&O developer to investigate and complete root cause analysis on support issues
o Completing the FDDs and securing business (end user) sign off for customizations/modifications and/or business requirements for reports
o D365 System Administration
o Change management and deployments of D365 DEVOPS.
o Planning, Deployment, testing and collaboration with business users.

D365 Functional consultant and administrator at ICon group

• Australia - Brisbane
• April 2022 to May 2024

Microsoft Dynamics Ax Consultant at New Zealand steel & Tube

• New Zealand - Auckland
• November 2021 to April 2022

Application Support Analyst at The Confort group

• New Zealand - Auckland
• August 2017 to November 2021

Microsoft dynamics AX 2012 application support and administration

Advisory Software Engineer at Systems Limited

• Pakistan - Lahore
• December 2012 to July 2016

ERP Support and development,
Kellwood EBA (Enterprise Business Application)
Supply/Demand application for Apparel industry.

Assistent Director IT at Punjab Education Foundation

• Pakistan - Lahore
• October 2011 to December 2012

Software Development, testing, Deployment, Maintenance and user training of Student Information System.

Senior Software Engineer at Sunstar Technologies

• Pakistan - Lahore
• September 2009 to September 2011

Software Design and Development

Sofware Engineer at Online Solutions abroad

• Pakistan - Lahore
• August 2008 to September 2009

Software design and Development

Sofware Engineer at Interlogics Pakistan

• Pakistan - Lahore
• April 2007 to August 2008

Software design and development