Logistics Manager
AIC
Total years of experience :19 years, 11 Months
Responsible for all aspects of logistics, import/export, warehouse, distribution, and customer deliveries as well as improving all operational processes and supply chain management performed.
• Key Achievements:
Reduced sea freight cost by (20%) and land freight by (25%).
Reduction in air freight volume of (20%).
Savings in storage costs - reduction in labor, overhead, space, and operating costs by (various %).
On-time delivery of 99% of shipments achieved.
Reduced orders cycle time.
All of this was achieved through good planning, professional communication, engaging the right service provider, and upskilling staff.
Duties:
• Focused on lean daily operations, implementing process improvements and a system to track all orders.
• Organized all import and export shipments and tracked customs clearance and deliveries.
• Supervised all loading and unloading.
• Control shipping, fleet, and transportation costs and budgeting.
• Set up logistics and warehouse KPIs, performance review, and evaluation.
• Sourcing, negotiation, and contracting with new service providers.
• Monitoring deliveries and driver performance.
• Managing warehouses and stock control, item coding, GRN, stock counting, operational duties, QA, and safety requirements.
• Direct responsibility for 134 logistics and warehouse staff, and 20 drivers.
• Achievements:
- Generate business for the newly established branch in Abu Dhabi with a total of 25 regular customers.
- Achieved company target for a newly established branch in Abu Dhabi of min. 155 shipments monthly.
- Contracting and partnering with new service providers in land transport, customs clearance, and shipping lines.
• Cost controlling on all shipments costs and negotiate demurrage with shipping lines.
• Ensured all operations comply with legal and corporate regulations.
• Entrusted with the onus of generating business by developing new customers.
• Proactively engaged in managing inbound and outbound shipping, and escalated services.
• Achievements:
- Air/ sea cargo cost-saving average.
- Warehouse operations cost-saving and direct deliveries to the stores and showrooms.
• Derived and executed logistics solutions as well as support across all distribution channels.
• Supervise and coordinate with 3PL on the segregation and distribution of the goods to all stores.
• Ensuring efficient running procedures, tracking, lead time, and orders arrivals safely.
• Follow up the shipments with shipping, and forwarding agents, customs clearance, and delivery to the different stores on time.
• Training and support staff with needed skills and experiences to enrich.
• KPI set and performance evaluation for the staff and service providers.
* Handled all imported shipments by sea, air, land, and express courier.
* Prepared the costing sheet per shipment to Finance.
* Follow up shipment arrival with forwarding agent, shipping lines.
*Delivery of the materials to the different stores.
* Sourcing new SP and negotiating the prices and conditions.
* Generating new business by approaching new potential clients.
* Quoting clients,
* CRM works.
* Problem-solving.
* Reporting for all conducted sales visits and leads to the branch manager.
*Handled all imported shipments with Network agents, shipping lines, and Air Carriers.
* Follow up the documents with clients to submit to the customs.
*Follow up the delivery of all imported orders to the clients.
* Invoicing.
* Problem solving.
(English Language Studies (Literature and Translation).
courses: CISCP/CISCM “Certified International Supply Chain Management”- IPSCMI-USA,