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Basem Darwich, Professional Tour Guide

Basem Darwich

Professional Tour Guide·Azerbaijan Ministry of Tourism

United Arab Emirates

Diploma, Social service and forgin languages

Work experience

Total years of experience: 22 years, 6 months

Professional Tour Guide

January 2014 - June 2026

Azerbaijan Ministry of Tourism

Baku, Azerbaijan

January 2014 - June 2026

• Organize and manage travel itineraries and tourism services for international visitors.
• Coordinate accommodation, airport transfers, and transportation logistics.
• Provide professional guidance and customer support to ensure high client satisfaction.
• Build strong relationships with hotels and tourism providers to secure competitive rates.
Company industry:
Tourism, Museum, & Cultural

Dj

January 2017 - January 2026

Extra events center

Baku, Azerbaijan

January 2017 - January 2026

Company industry:
Events Management

Events leader

January 2014 - January 2026

Extra events center

Baku, Azerbaijan

January 2014 - January 2026

Company industry:
Events Management

Camp & Catering Manager

January 2011 - January 2014

Az.Me.Co – BP Azerbaijan Project

Baku, Azerbaijan

January 2011 - January 2014

• Managed camp operations and catering services for large workforce projects.
• Oversaw logistics, resource allocation, and operational efficiency.
• Ensured compliance with health, safety, and quality standards.
Company industry:
Catering, Food Service, & Restaurant

Camp & Administrative Manager

January 2009 - January 2011

CDC Company

Baku, Azerbaijan

January 2009 - January 2011

• Directed administration and daily operations of camp facilities.
• Managed staff coordination, budgeting, and procurement activities.
• Improved operational procedures and workforce welfare.
Company industry:
Catering, Food Service, & Restaurant

Hotel Customer Service Manager

January 2008 - January 2009

Baku Inn Hotel

Baku, Azerbaijan

January 2008 - January 2009

• Managed front office and guest relations operations.
• Handled customer complaints professionally and efficiently.
• Supervised and trained hospitality staff.
Company industry:
Tourism, Museum, & Cultural

Branch Manager & Customs Coordinator

January 2007 - January 2008

Bisan Trading Company

Dubai, United Arab Emirates

January 2007 - January 2008

• Managed branch activities including logistics and customer relations.
• Handled customs clearance and documentation procedures.
• Supported business growth and operational performance.
Company industry:
Other Business Support Services

Sales Manager

January 2004 - January 2007

Pipeline suply

Dubai, United Arab Emirates

January 2004 - January 2007

Company industry:
Project & Construction Planning

Education

Cairo University

January 1999

January 1999

Diploma, Social service and forgin languages

Egypt

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
TOURISM
Intermediate
TOURISM
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Native Speaker

Turkish

Native Speaker

Azerbaijani

Native Speaker

Persian

Beginner

Hobbies and interests

Reading, music createing, football, learning new languages, swimming

Proficional dj and mic man oprator

building positive professional relationships.
networking,
playing drums,
billiards,
swimming,
football,
music,