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lechheb abdelouafi, Call Center Agent

lechheb abdelouafi

Call Center Agent·mcc rabat

United Arab Emirates

Bachelor's degree, English And French studies

Work experience

Total years of experience: 2 years, 2 months

Call Center Agent

June 2018 - July 2020

mcc rabat

Rabat, Morocco

June 2018 - July 2020

manage client communications resolve inquiries and drive sales on behalf of international and local brands

Company industry:
Telemarketing
Job role:
Customer Service and Call Center

Education

tarik ibn ziad

August 2017

August 2017

Bachelor's degree, English And French studies

Morocco

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

French

Native Speaker