bukayo ekunwe, Business Development Manager

bukayo ekunwe

Business Development Manager

Aktion Energy, Nigeria Subsidiary

البلد
نيجيريا
التعليم
ماجستير, Business Administration
الخبرات
16 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 9 أشهر

Business Development Manager في Aktion Energy, Nigeria Subsidiary
  • نيجيريا
  • أشغل هذه الوظيفة منذ سبتمبر 2012

Ensuring products are supplied as at when needed to existing customers.
Capture new markets and find more prospective customers.
Wealth management for clients as regards the success of their business operations.

Teller and Customer Relationship Officer في Integrated Corporate Services Limited
  • نيجيريا
  • مارس 2008 إلى أغسطس 2012

Customer Service
.Researched, calmed and rapidly resolved clients conflicts to prevent loss of key accounts
.Reduced customer turnaround time to 2-5 minutes per customer
.Assisted customers in getting account balances from sister branches during branch downtime

Customer Interface
.Greeted customers upon entrance and handled all cash and cheque transactions
.Assisted customers over the phone regarding discrepancies in account balances
.Carried out prompt confirmation of third party cheques


Market Research
.Interviewed customers via market research surveys to identify product issues and customer needs

Multi - tasking
.Cashiered with two cash registers at once in tandem to maximize customer flow
.Assisted colleagues in balancing end-of-day book balancing when issues arise with their balancing

Database Maintenance
.Assisted in the managing of the company database and verified, edited and modified customers’ information

Teller and Customer Relationship Officer في Union Bank of Nigeria,plc
  • نيجيريا
  • مارس 2008 إلى أغسطس 2012

.Achieved high total customer served with consultative, value-focused customer service approach
.Computed accurate data imputation for both cash and cheque transactions
.Worked as a team member performing cashier duties, customer relation duties, customer database maintenance, and other duties as assigned by the operations manager
.Resolved aggrieved customer issues and shared strategies used with colleagues to maintain top customer loyalty and satisfaction
.Worked effectively under tensed peak periods and responded to service requests and emergency call outs
.Promptly responded to general inquiries from customers, superiors, subordinates and colleagues via mail, e-mail and fax
.Managed approved cash stock and inventory balances accurately
Maintained adequate cash supply in cash drawers to meet customer’s cash request timely

Marketing Officer في First City Monument Bank Plc
  • نيجيريا
  • سبتمبر 2007 إلى مارس 2008

Job Functions:
. Following up with existing accounts
. Coming up with creative business opportunities to generate revenue.
.Developing new leads and ways to land clients.
. Developing contacts through referrals from existing clients
. Managing, organizing, and monitoring loan application forms. .Writing reports and briefs on meetings with clients.
. Following up on all emails, phone calls, and meetings with clients.
.Managed time schedule for all appointments.
.Maintained friendly and professional customer interactions
.Resolved customers’ complaints regarding their loan processing applications
.Negotiated and close loan contracts with High Net-worth Individuals that works in telecommunication industry, oil and gas, and government parastatal

الخلفية التعليمية

ماجستير, Business Administration
  • في University, Iba Road, Ojo Lagos State
  • ديسمبر 2007

MBA: Business Administration, June 2005 to Dec. 2007 Lagos State University, -Ojo, Lagos, Nigeria .Coursework in International Business, Finance and Accounting .Coursework in Business Administration and Management .Coursework in Entrepreneurship .Coursework in Business Management Case Studies

بكالوريوس, Marketing
  • في Federal Polytechnic Ilaro
  • ديسمبر 2002

HIGHER NATIONAL DIPLOMA (HND): Marketing,April 2000 to Dec. 2002 Federal Polytechnic Ilaro -Ilaro, Ogun State, Nigeria .Upper Credit (3.39 GPA) .Coursework in Marketing, Marketing Management, and International Marketing .Coursework in Public Relations and Advertising .Coursework in Accounting, Cost Accounting and Managerial Economics .Coursework in Business Law. Coursework in Marketing Case Studies

بكالوريوس, Marketing
  • في National Institute of Marketing of Nigeria
  • سبتمبر 2001

October 1999 September 2001 National Institute of Marketing of Nigeria, Niger House (1st Floor), 302/304 Ikorodu Road, Anthony, Lagos. Professional Diploma in Marketing Marketing Case Study

دبلوم, Business Administration
  • في Yaba College of Technology
  • أغسطس 1999

NATIONAL DIPLOMA (ND): Business Administration, April 1997 to Aug. 1999 Yaba College of Technology -Yaba, Lagos State, Nigeria .Lower Credit (3.24 GPA) .Coursework in Business Administration and Management .Coursework in Finance and Accounting .Coursework in Marketing, Purchasing, and Advertising .Coursework in Business law

الثانوية العامة أو ما يعادلها, Mathematics, English, Biology, Economics, Government
  • في Ikenne Community High School
  • يونيو 1995

January 1991 June 1995 Ikenne Community High School, Ikenne, Ogun State. Senior School Certificate (S.S.C.E) 4A'S and 4C's Mathematics, English, Biology, Economics, Government, Lit. in English, Yoruba, Commerce.

Specialties & Skills

Customer Service
Listening Skills
Team Building
Research Writing
Excellent Communication skill
Time Management
CUSTOMER SERVICE
MARKETING
Organisational skills
Problem Solving skills
Interpersonal skill
Microsoft Applications Words, Excel, Power point and Office Tools
Strong Written and Oral Communication in English

اللغات

الانجليزية
مبتدئ
الأفركانية
متمرّس

العضويات

Writers Bureau
  • Freelance Writer
  • May 2012

التدريب و الشهادات

Excellent Customer Service (تدريب)
معهد التدريب:
Integrated Corporate Services Limited
تاريخ الدورة:
June 2010