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Burcu Eren, Head of Hr& Admin Region Middle East

Burcu Eren

Head of Hr& Admin Region Middle East·Hapag-Lloyd

United Arab Emirates

Master's degree, International Business

Work experience

Total years of experience: 22 years, 11 months

Head of Hr& Admin Region Middle East

June 2017 - Present

Hapag-Lloyd

United Arab Emirates

June 2017 - Present

Region Middle East became the 5th Region of Hapag Lloyd after the merger with UASC. It covers Arabian Gulf, Saudi, Jordan, Iran, India and Africa with 1000+ employees.
I report directly to the Regional MD and dotted to Global Head of HR. I’m part of regional management team
As Head of HR my key responsibilities are;
- Building the 5th Region of HL/Wind down UASC - Creating HR Strategy
- EVP (Employee Value Proposition)
- Developing HR Teams& Building HR Function
- Change Management
- Leadership Management - Employee Engagement
- HR Projects

Company industry:
Shipping
Job role:
Human Resources and Recruitment

Global Talent&Training Manager

November 2013 - May 2017

UASC (United Arab Shipping Company)

Dubai, United Arab Emirates

November 2013 - May 2017

UASC has over 2500 employees globally. Head offices are in Dubai, Hamburg, Istanbul, and Atlanta, Singapore.
I’m in charge of creating the talent& training department globally.

Main projects are:

- Succession Planning
- Induction
- Online learning platform
- Leadership Programs
- Career development & career planning
- National Development Program
- People assessments
- Coaching
- Global Training Calendar
- Competency Model

I’m leading a team of two specialists and reporting to Global HR VP.

Company industry:
Shipping
Job role:
Human Resources and Recruitment

Regional HR Manager/HRBP

January 2013 - October 2013

GE Healthcare

Istanbul, Türkiye

January 2013 - October 2013

EAGM Services HR Manager at GE Healthcare

On top of the HR Project Manager role worked as HR Business Partner for 3 directors and technical experts all around EAGM region ( Africa & Middle East & Saudi & Turkey & Russia) for 100 employees in 14 countries.
Worked as HR Manager for all the aspects of HR and helping the business to build the strategy on people management.

Company industry:
Other Healthcare Services
Job role:
Management

Regional HR Project Leader

July 2011 - May 2013

GE Healthcare

Saudi Arabia

July 2011 - May 2013

EAGM Services HR Project Leader at GE Healthcare

-In EAGM (Eastern& Africa Growth Market) region driving the Services Staffing Plan, working closely with
The talent acquisition team to reduce variances in the Staffing process and ensuring that all stakeholders are
Working efficiently together and that progress is tracked and reported back to the Leadership Team. In
Addition accountable for headcount processes for Services EAGM organization to ensure we are performing
What we targeted in terms of headcount working closely with Business Leaders to understand the business strategy through the regions. The region currently has over 650 employees with %15 growth yearly.

- To help the business to manage the current growth; leading the development & implementation of a
Sustainable standard on-boarding process across Services EAGM that includes technical trainings that enables
New hires to accelerate their learning curriculum in GE. Onboarding journey covers 5 steps for each
employee of Services EAGM including 5 days of classroom training with follow up sessions. The training
enables new hires from all EAGM region (Africa &RCIS& Turkey &Central Asia &Middle East) to understand company culture, priorities and motivates them to be a part of the team. The project has been
recognized at EMEA level with its positive impact on new hires and hiring managers.

-Leading a project to create development centers to fortify and strengthen current employees' leadership skills through direct observation of real life scenarios and leverage their leadership skills. Working as both a
Project leader and observer of the sessions. Project has been recognized in EAGM level as enabler of identifying future leaders.

-Working closely with Regions Business Leaders, local HR Teams to coach & consult them on EAGM Services Business strategies & priorities ( staffing plans, performance management, talent development, C&B etc..)

-Member of the EAGM Services Staff reporting directly to EAGM Services GM
www.gehealthcare.com/

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Human Resources Generalist

May 2009 - July 2011

General Electric

Istanbul, Türkiye

May 2009 - July 2011

HR Generalist at General Electric

GE is one of biggest and most respected global companies in the world and GE Turkey is becoming a
leading global company at the market in industries such as healthcare, energy, transportation, aviation,
lighting and appliances.
By working as HR Generalist in GE Corporate my main responsibility was to give HR services to my
customers such as;
GE Healthcare, GE Energy, GE Transportation, GE Corporate, GE Lighting and GE Money

My main responsibilities were;
• Recruitment for different businesses &countries at different levels
• Leading HR Operations for different GE businesses
• Leading Onboarding &Off boarding processes ( Over 70 new hires yearly)
• Executing HR processes of Expatriate management
• Giving local advises on HR practices
• Supporting of Implementation &update of HR policies
• Supporting SSK regulations& labor law issues
• Organizing global trainings to be done locally
• Managing the process to identify talents for GE's FMPs (Financial Management Program)
• Supporting all HR processes
• Supporting C& B for Turkey employee's
• Supporting HR aspects of an acquisition

www.ge.com/tr/tr/

Company industry:
Electric Power Production & Transmission
Job role:
Human Resources and Recruitment

Turkish Consultant/Part Time

October 2006 - May 2007

CELI Language & Information Technology

Italy

October 2006 - May 2007

Turkish Consultant/Part Time at CELI Language & Information Technology
During my studies in Italy I worked part time as Turkish Consultant for project based on TTS (Text to speech) system.
I joined the project as support employee but became the project leader shortly.

My main responsibilities were;
• Sharing dynamics of Turkish Language
• Using phonetic systems to apply my knowledge (with technical expertise)
• Working with an international team with different background &expertise to reach one goal by using both • English &Italian
• Marketing the project for other companies such as FIAT, TOM TOM

http://www.celispa.it/

Company industry:
Telecommunications
Job role:
Information Technology

Training Officer

August 2005 - August 2006

Ceylan Intercontinental Hotel Istanbul

Türkiye

August 2005 - August 2006

Training Officer at Ceylan Intercontinental Hotel Istanbul

Through working in an international five-star deluxe hotel, which has Hotel of the Year, Quality Excellence and General Manager of the Year Awards 2005 in global intercontinental Group I had the opportunity to gain
significant professional experience. In the Training Department, I was dealing with all departments'
operations as we organized their departmental and general training process also interacting with lots of leaders and employees from different cultures.

My main responsibilities were;
• Organizing the internal trainings to help our employees to become more customers focused
• Giving &planning an orientation training and an orientation plan for each new hire
• Being the HR for 45 trainees (recruitment, performance management)
• Talent management of all employees
• Supporting other HR processes such as C&B, Turkish Labor Law, HR Operations

http://istanbul.intercontinental.com.tr/en/general/default.asp

I left the company to continue with my education

Company industry:
Hospitality & Accomodation
Job role:
Teaching and Academics

Internship

January 2001 - January 2005

Different Companies

Istanbul, Türkiye

January 2001 - January 2005

Internship at Different Companies

During my studies at Istanbul University I worked at different companies as intern to understand my future
passion and what are my strong competencies to be successful through my career.
I worked at;

• Inci Agency (Public Relations)
• Mudo AS (HR Intern)
• TNT Logistics (HR Intern)
• TESEO (Customer Relations)
• Goldas (Project Employee)

Honors and Awards
USAC Italy Program Special Award USAC Program Director

Company industry:
Construction & Building
Job role:
Accounting and Auditing

Education

Università degli Studi di Torino

January 2007

January 2007

Master's degree, International Business

Italy

Università degli Studi di Torino International Business, 2006 - 2007 Activities and Societies: Leadership Management, Operations Management, Corporate Finance, Marketing Principles, Composition Italian, Italian Conversation (1st Semester) #Leadership Management II, International Marketing, International Human Resources Management, Italian Culture, Italian Composition II (2nd Semester)

Istanbul University

January 2005

January 2005

Bachelor's degree, Sociology

Türkiye

Istanbul University Bachelor, Sociology, 2001 - 2005 Beyoglu Anadolu Lisesi

Skills

HR Consulting
Expert
HR Consulting
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert
HR
HR
NEW HIRES
Expert
NEW HIRES
Expert
RECRUITMENT
Expert
RECRUITMENT
Expert
TRAINING
Expert
TRAINING
Expert
Coaching
Intermediate
Coaching
Intermediate
Project Management
Expert
Project Management
Expert
HR Business Partner
Expert
HR Business Partner
Expert
Human Resources
Expert
Human Resources
Expert
HR Consulting
Expert
HR Consulting
Expert
HR Service Delivery
Expert
HR Service Delivery
Expert

Languages

English

Expert

German

Beginner

Italian

Expert

Turkish

Expert

Hobbies and interests

Fitness, Healthy Eating, Travelling, Charity Activities