Public Affairs Executive Assistant
SMART Communications, Inc.
Total years of experience :5 years, 8 Months
Joined as Project Staff, promoted rapidly through a series of increasingly responsible support positions based on strong financial, operating, and team Leadership performance.
• Successfully delivered special Community Partnerships advocacy programs on-schedule and on-budget which require the following responsibilities: Partnerships-building with various sectors, Expenditure & Logistics Management, Project Status Monitoring, Media Mileage Management and Documentation
• Maximized the value of sponsorships through end-to-end coordination with internal (Tech, Sales, Admin and Marketing Events groups) and external partners
• Advanced corporate relationships among respective external partners through special ad hoc engagements and tailored sponsorships.
• Advanced corporate relationships among respective external partners through special ad hoc engagements and tailored sponsorships.
• Effectively expedited large deeds of donations of the company to various institutions and organizations as the Donations SPOC of the Community Partnerships department
• Boosted customer advocacy through effectively bridging influential customers’ complaints and concerns to the Boosted customer advocacy through effectively bridging influential customers’ complaints and concerns to the appropriate support or 'solutioning' group (e. g. hotline, store, CRG).
• Improved the discretionary funds disbursement process by formulating an imprest system policy.
• Efficiently expedited the acquisition of the group’s annual CAPEX requirements for 4 years.
Functioned as support staff for the 3 pillars of the company’s CSR group —Community Building, Livelihood and Health. Drove growth by achieving the business unit’s goals and focusing on collaboration among partners.
• Worked closely with partner NGOs in implementing the roster of company-backed projects aiming at alleviating the livelihood concerns of Gawad Kalinga Smart Amazing Villages in the country.
• Developed and implemented a large scale Employee Engagement and Volunteerism Program called Organic Fair Week and Caravan for Smart in its HQ with 3000+ employees and immediately replicated in i-Con’s office, a subsidiary of Smart with 1000+ employees.
• Organized and set up a number of Art Exhibits in line with the Community Art advocacy of the company that increased the profits of the different social enterprises of the adopted communities (Smart Tower, Venice Piazza, Proscenium Rockwell, Sonria Ayala Alabang, SM MegaMall Art Center)
• Ensured 100% attainment of project objectives by working jointly with third party suppliers or vendors.