Branch Operations Manager
Doha Al Muftah Car Rentals
Total years of experience :34 years, 7 Months
1997 - 2011 (15 years) Doha-Qatar
Employing Company: Al Muftah Rent A Car & Transport Co. Doha-Qatar a leading inbound Transportation & Logistics Company, Fleet of over 2600 passenger motor cars, mini-motor coaches, passenger bushes, Heavy vehicles, trucks & lorries.
Role: Manager - (Operations & Services) branch network administration and overlooking on Sales and Marketing (Musherib Branch) Al Muftah Rent A Car & Transport Company Doha Qatar/ kingdom of Bahrain.
Key Responsibilities / Highlights:
• Successful Business Set-Up of Motor vehicle Car Servicing
• Planning and General Management of 2 Business Units with Head Office and Branch approx. 160 Branch-based Staff.
• Business and Customer Network Planning implementation in Doha
• Motor vehicle, car Servicing Market Entry Studies and Projects in the Middle East: Saudi Arabia, UAE, Oman, Iran.
• Motor Cars: All types of Passenger Vehicles control across State Qatar
• Development: Implementation of a Lubricants Performance Plan
• Directs employees in the dispatch and tracking of products and materials in the supply chain. Transportation methods used include air freight and trucking. An economical means of transport to customers. Schedule employees and ensure that transport employees are fully trained in the operations in the department and the safety policies of the organization. Schedule and oversee the maintenance and repair of equipment and vehicle used in transportation duties. In the transport or logistics department prepares the department budget and ensures that spending is kept within limits.
Role: Operations in Charge & Branch Manager Al Muftah Rent A Car Co. Doha Qatar/kingdom of Bahrain.
Responsibilities / Highlights:
• Responsibility for Renting all plant & machinery, vehicles / Customer Distribution.
• Responsibility for Marketing and SalesForce Development as well as for Controlling and Reporting.
• Managing and administrative Drivers and Logistics transport office staff
• Fully Controlling vehicle-renewal road permit and insurance.
Previous Employer (1989-1997): 08 years
Employing Company: Jetwing Hotels & Tours One of the leading Hospitality diversified business companies in South Asia, Five Star Resorts and Inbound/Outbound Touring Company in operating headquarters in Sri Lanka. www.jetwings.com
Roles at Jetwing Group:
• Front Office Excitative (2 years)
• Guest Relation Officer (2 years)
• Front Office Co-Ordinator (3 years)
• Management Trainee (1 year)
Role: Senior Manager (operation) branch network administration and overlooking sales and marketing
Employing Company: Al Muftah Rent A Car Doha-Qatar
Successful Business set up of car rental and leasing services
Planning and General management of 2 business unites with head office and branch approx, 35 branches based staff.
Business and customer network planning in Bahrain
Car servicing market entry studies and project in the middle east: Saudi Arabia, UAE, Oman.
Motorcars/All type of passenger vehicles control across Bahrain.
Development/ Implementation of a Lubricants Performance plan.
fleet size of vehicles over 2500 passenger motor cars, 250 mini coaches
Responsibilities for renting all vehicles/Customer Distribution
Responsibilities for Marketing and sales force development as well as for controlling and repaorting
Managing and administrative office staff/ drivers and minor staff
Fully Contractrolling vehicle purchase, renewals road permit and insurance.
Overlooking main office and Branch Office
Overall front office management
Liaison with other departments in promoting sales
Supervision of reception, housekeeping & bell desk
Handling of guest relation
Management of under command front office
Banquet operations and administration
Performance as a duty Manager
High School Education Level General Certificate Education(Advance Level) Examination Commerce & Business Studies Economics Accountancy Logic & Scientific methods Vidyartha College Kandy Sri Lanka One of the highest rank school college in Sri Lanka