Business Development Executive
Company Confidential
Total years of experience :13 years, 5 Months
Top-level product development and sales experience including market analysis,
customer assessment and client relationship management.
Responsible for developing a strong professional network and utilizing that network to
bring in new business referrals on a regular basis.
Market research, conducting survey and database management
Workshops and training programs organization across the middle east.
Completing all documentation and administrative records, fully and accurately.
Generating new business through online prospecting, cold calling, face to face
meetings and networking
Pre-sales. Help business by generating leads through cold calling. Preparing quotations and making follow up with distributors to make sure that requests from customers will be sent in a timely manner.
To get actively engaged with Sales Team for the following
• Gathering & understanding the Solutions Requirements from the Customer
• Provide a Presentation and Demo to the customer on the appropriate Technology
• Prepare Minutes of Meetings
• Prepare the Hardware Specifications for the proposal.
• Prepare the Licensing BOQ in MS Excel.
• Combine all together for a proposal in MS Word.
Pipeline Update
• Ensure that the Pipeline update happens every week.
• Follow ups for the Proposal sent.
Trainings
• Attend necessary Trainings for specific Technology
Responsible for maintaining network connections and IT related issues for a Company based in the United States and Canada. Working for both stores and corporate office, resetting application passwords, working with switch issues and troubleshooting network issues to make sure that stores would run with stable connections and maintain their operations. Handling emails and creating trouble tickets to make sure that all problems would be handled in a timely manner and efficiently.
Support customers located in the United States. A telecommunications company for DSL services and responsible for Internet troubleshooting issues and basic computer hardware and software services for Windows-based and MAC Computers. Creates and follow up tickets being forwarded to the Dispatch Team for any outages and services that is beyond technical support issues.
Worked for a telecommunications company located in Australia that handles customer service for supporting Australian customers for prepaid accounts. Responsible for voucher recharge and basic general service provider.
Graduated as Cum Laude. Bachelor of Science in Computer Science Major in Programming.