Executive Secretary – Insurance Operations
Islamic Development Bank - ICIEC
Total years of experience :15 years, 7 Months
Focal point of Insurance Operations Department in handling Sovereign Risk & Commercial Risk Divisions operational tasks, perform administrative duties, outstanding issues & meeting reports, time management & maintaining daily schedules & meetings of Department Director & Division Manager, organize meetings & events for delegation hosting & logistics collaboration with parties, arranging missions travel & meeting logistical needs, review & process payment/disbursement requests & missions settlement, administering the functionality of database management, resolution of e-mail process management by policies & procedures implementation, preparing policy contracts management under technical consultant guidance, present progress management reports, & implementation of annual budget, work plan & training programs.
Closely monitor the students and be prepared to deal with any situation and make sure the attendance sheet is all signed. Monitor the compliance of assessment startup regulations, the distribution of the assessment and materials, make report for cheating assessments, deal with students questions and call on time-check, collect all examination booklet and paper and hand over to Program Director fully sealed.
Supported the daily activities of projects team requirements, I.T. requirements for review & approval, created company presentations, generated daily staff status reports, & aided in production of company IDs.
*Container Warehouse Duties: UASC & Evergreen shipping lines daily routine sequence stocks requirements & spawning end day reports, updated UASC IAS system for sea bulk including maintenance & repair estimations report, monitored the operation of terminal activities, followed up with staffs & heavy equipment’s status. Reinforced in accounting process for invoicing for LILO, ports manifest, storage charges, maintenance & repair.
*Spearheaded crafting Dangerous Goods Management Quality Manuals in compliance with Head Quarter in The Netherlands, created marketing proposals presentation materials & company profile, reviewed RFQ’s for approval while managing cash & payment clearances, & collaborating with staffs on daily reports.
In charged of inhouse store supplying spare part products for Nissan, Betico & Kalmar to workshop department, supported the sales in other branches, supervised in/out flow of stock, conducted inventories, prepared quotations, sales and return invoices & updated stocks in MS Dynamics system, & maintained security management.
Executed administrative support to General Manager for scheduling & making meeting reports, addressed client’s requirements, making air ticket, hotel & conference reservations & registering business contacts in Lotus Notes, to Superiors for managing office premises, supplies & resources, quality control supplies & inventories, to Accounts Department for preparing expense reports, conducted reconciliations, & resolved discrepancies thus, collaborating to improved overall quality & efficiency.
Updated & marketed airlines regular & special tariff & rate sheet through NegoFares. Represented cohort for Airline Products Update like American Airlines, British Airways & THAI Airways thus incorporated kernel information’s to Managing Director & colleagues, processed domestic reservations & customer management.
Attend to customer orders attentively by giving the best courtesy & outstanding service through systematic approached & guidelines on dealing with customer orders hence providing relevant product information especially through suggestive selling of new endorse products. Thus focusing on achieving daily sales target, forecasts, approached on desired items & projected sales through prolific public relation service. Control & access on Point of Sales system & have an eye on monetary unit while delivering honest service by following protocol.
Key Achievements:
Managed setting up time priorities between work & studies by being responsible & disciplined on doing tasks to accomplished goals. Gained valuable service-oriented experience at high volume business & implemented customer relations by excellent communications skills.