FRONT OFFICE MANAGER
RAMADA HOTEL DOVER
Total years of experience :24 years, 2 Months
In charge of all daily Front Office procedures.
• Being in constant contact with business partners regarding smooth cooperation.
• Contacting reports to Business Director & Financial Manager regarding revenue, occupancy, etc.
• Seeing to maximize the actual hotel incomeSUPERVISE A TEAM OF 5
PREPARING REPORTS, REVENUE & OCCUPANCY FOR THE HOTEL OPERATIONS MANAGER
INTERACTING WITH GUESTS
• In charge of all daily Front Office procedures.
• Being in constant contact with business partners regarding smooth cooperation.
• Contacting reports to Business Director & Financial Manager regarding revenue, occupancy, etc.
• Seeing to maximize the actual hotel income.
MANAGEMENT POSITIONS
May 2010 - Sep 2010 Front Office/Sales Manager, "Lagos Mare" Hotel, Naxos Island, Greece
• Acting as Resident Hotel Manager in the absence of Business Director.
• Holding the non official Assistant Manager position.
• Creating business policies for the following seasons.
• In charge of all daily Front Office procedures
• Being in constant contact with business partners regarding smooth cooperation.
• Contacting reports to Business Director & Financial Manager regarding revenue, occupancy, etc.
• Seeing to maximize the actual hotel income.
Apr 2009 - Oct 2009 Front Office/Sales Manager, "Lagos Mare" Hotel, Naxos Island, Greece
• Acting as Resident Hotel Manager in the absence of Business Director.
• Holding the non official Assistant Manager position.
• Creating business policies for the following seasons
• In charge of all daily Front Office procedures.
• Being in constant contact with business partners regarding smooth cooperation.
• Contacting reports to Business Director & Financial Manager regarding revenue, occupancy, etc.
• Seeing to maximize the actual hotel income.
May 2008 - Oct 2008 Front Office/Sales Director, "Lagos Mare" Hotel, Naxos Island, Greece
• In charge of all daily Front Office procedures.
• Being in constant contact with business partners regarding smooth cooperation.
• Contacting reports to Business Director & Financial Manager regarding revenue, occupancy, etc.
• Seeing to maximize the actual hotel income.
Alkis 16, Athens 113 64, Greece, Tel: (0030) 697 4078765,
E-mail:
SUPERVISOR POSITIONS
Apr 2007- Oct 2007 Head Porter, "Elysium" Hotel, Paphos, Cyprus
I was in charge of the Porter's Team, reporting to the Front Office Manager, seeing
that the daily tasks were performed, ensuring team was informed regarding VIP
guests, etc. Assisting Front Office Manager to create the personnel schedule according to hotel demands.
Supervising a team of 7 persons myself included.
Sep 2006 - Jan 2007 Shift leader, "Annabelle" Hotel, Paphos, Cyprus
I was in charge of the Reception shift, reporting to the Front Office Manager, seeing
that the daily tasks were performed, ensuring team was informed regarding VIP
guests, etc.
I was responsible for the usual tasks of front desk staff such as checking guests in and out, reservations handling, cashiering transactions, telephone and fax operations, etc.
Supervising a team of 4 persons myself included.
Aug 2002 - Jun 2006 Night Receptionist, "Anassa" Hotel, Polis, Cyprus
I was responsible for the creation of daily reports plus the usual tasks of front desk
staff such as checking guests in and out, cashiering transactions, telephone and fax
operator, etc.
Supervising a team of 7 persons myself included.
Alkis 16, Athens 113 64, Greece, Tel: (0030) 697 4078765,
E-mail:
OTHER POSITIONS
Jul 2001 - Jul 2002 Bell-boy "Anassa" Hotel, Polis, Cyprus
Feb 2001 - Jun 2001 Bell-boy, "Athena Beach" Hotel, Paphos, Cyprus
Apr 2000 - Oct 2000 Bell-boy, "Mykonian Ambassador " Hotel, Mykonos Island, Greece
Jul 1999 Assistant Storage Manager, "N.J.V. Athens Plaza", Athens, Greece
Sep 1997 - Jun 1999 Sailor, FFGH "NAVARINON", Hellenic Navy.
The latter was not a job. It was an obligatory military service all healthy male Greek
citizens have to offer to their country.
Apr 1995 - Sep 1997 Messenger "Le N.J.V. Meridien Athens" Hotel, Athens, Greece
Jul 1994 - Dec 1994 Buss-boy, "Le N.J.V. Meridien Athens" Hotel, Athens, Greece
Jul 1993 - Sep 1993 Bell-boy, "Le N.J.V. Meridien Athens" Hotel, Athens, Greece
Alkis 16, Athens 113 64, Greece, Tel: (0030) 697 4078765,
E-mail:
1996, DEGREE OF TOURISTIC ENTERPRISES TECHNOLOGICAL EDUCATIONAL INSTITUTE ( T.E.I.) OF LARISSA, GREECE ( Mark: 7.5 / 10)
