EXECUTIVE- (MEDICAL UNDERWRITER)
RAIS HASSAN SAADI
Total years of experience :19 years, 10 Months
Accepting and examining applications from the customers.
Forwarding the applications to the TPA for approvals.
Issuing policies (fresh application/renewals).
Attending customer/Broker queries on Insurance products via telephone/email as well as walk in external and internal.
Cancellation of policies upon request.
Preparing and sending renewal terms to the Brokers/policy holders.
Managing customer feedback/complaints with a good closure within the operational turnaround time.
Preparing Group and Individual quotations.
Assist/ undertake any other duties as may be required.
Additional experience: Handled Medical Claims.
General claims officer.
Handling marine, fire, property, WC and all non motor related claims.
Assisted administrative managers in performing the daily activities of the organization.
Responsible for maintaining good rapport with employees and customers.
Assigned the tasks of answering phone calls, ordering office supplies, typing correspondences and faxing important documents.
Responsible for receiving and distributing mails and other correspondence.
Handled other administrative tasks as assigned.
Making new revenue reservations.
Providing customer service to the existing booking holders.
Booking holiday packages and coordinating with hotel and car hire companies for the same.
Making reward bookings using loyalty points (Membership reward points).
Reissue of existing Tickets.
Telemarketing for Orange cellular connections and handling a marketing team.
DIPLOMA IN IATA IN 2010.
