dana alawi, مدير مكتب

dana alawi

مدير مكتب

RIO TOURS & TRAVEL

Location
Palestine - West Bank
Education
Master's degree, مستشار
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

مدير مكتب at RIO TOURS & TRAVEL
  • Palestine - Ramallah and Al Bireh
  • My current job since August 2019

• Perform travel arrangement and bookings for passengers and office personnel, including Air Tickets, Visa application, Insurances etc…
• Coordinate with travel agents for ticketing managements.
• Arrange hotel booking and airport transfers.
• Perform data-entry, recording and filing duties.
• Maintain a proper and user friendly filing and document control system for recording and tracking of all documents for the department.
• Assist in any ad-hoc duties, projects and activities as and when required.

منسق اداري at Zaatarah & Co. Tourist & Travel Agency – G.S.A Egypt Air
  • Palestine - Ramallah and Al Bireh
  • September 2015 to June 2019

• Carrying out administrative duties with accuracy and speed. Also supporting the company’s employees, supervising its staff, and helping to manage the administrative budget.
• Record daily sales, monthly spending reports, evaluated, executed, and monitor sales required of tourist offices which make all sales clear to them and speed up the payment process with 80%.
• Develop and maintain client base, Answering and appropriately handling inbound phone calls and correspondence also to book reservations on multiple airlines, concerns, offered discounts, and ensuring that all enquiries are fully responded to within a satisfactory timescale.
• Booking air tickets using Amadeus system to any country and any airline, wherever applicable traveler the most suitable price, convenient, and comfortable travel conditions, this increase booking from 32% to 58%.
• Co-ordination office maintenance issues relating to office equipment and repairs.

Web Developer - IT manager at البدر للتكييف - توشيبا VRF
  • Palestine - West Bank
  • December 2015 to July 2016
ادارة مشاريع at جامعة القدس
  • Palestine - West Bank
  • September 2013 to December 2013

كيفية عمل المشاريع في مجال تكنولوجيا المعلومات و بالاخص ادارة نظم المعلومات
حيث تم التعليم كيفية عمل مشاريع و وضع الاهداف و الرؤية و التفاصيل اضافة الى كيفية رسم ER diagram

Education

Master's degree, مستشار
  • at SAP
  • February 2016

• Covering a development plan that includes SAP software functions, ERP System, technical knowledge, and certification like: - SAP HANA & SAP Business One Release 9.2. - Communication & Presentation Skills. - Design Thinking with Business Model Innovation. • Learning SAP Business One Release 9.2 functions which use to speed up business process with trusted by over 55, 000 companies in 150 countries, these functions represent in; o Administration; where setup of the various core settings in the application is done. o Financials; where definition of Chart of Account is set up and the core Journal Entries can be created. o Opportunities; where Lead generation is used to keep track of potential Sales and Purchases. o Sales - A/R and Purchasing - A/P; where the flow are managed and the lifeblood of the company’s revenue stream. o Business Partners; where master data of Leads, Customer and Supplier are maintained. o Banking; where payment of Incoming (sales) and outgoing (purchase) payments are created. o Inventory; where master data of goods to be sold/purchased are maintained and their quantity/value in warehouses are tracked o Resources; where master data of resources (machines and people) to be used in production are defined (capacity and planning). o Production; where Bill of Materials master data are maintained and Production orders are created. o Project Management; where you define projects, project data, process, and reports. o Material Requirements Planning (MRP); where forecasts of needed items in sales/production are defined in order to make purchase order recommendations. o Service; where management of service contracts are maintained and service calls are created, activity, and documents. o Human Resources; where employee master data (Names, contract information, roles, etc.) are maintained.

Bachelor's degree, تكنولوجيا المعلومات
  • at جامعة القدس
  • June 2015

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

(Certificate)
Date Attended:
January 2014
(Certificate)
Date Attended:
January 2014
Valid Until:
January 2014
ريادة أعمال (Certificate)
Date Attended:
February 2013
Valid Until:
April 2013

Hobbies

  • القراءة
    احب القراءة بكافة انواعها و موضوعاتها و اميل اكثر لقراءة كتب في علم الطاقة الحيوية و التنمية البشرية