Dina Makram, Head of HR

Dina Makram

Head of HR

Tedor Consulting Group

Location
Egypt - Cairo
Education
Master's degree, Human Resource Management
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

Head of HR at Tedor Consulting Group
  • Egypt
  • My current job since December 2014

of Principal Duties
▪ Planning & prioritizing client’s demands & requirements according to standard
workflows operating procedures.
▪ Handling analysis meeting with client to assess specific working environment
impact on workflow.
▪ Managing the manpower planning & recruitment process for required client’s job
vacancies.
▪ Managing formulation of specific HR policies & procedures in line with client’s
Co. HR strategies.
▪ Managing job descriptions standardization to obtain the optimum organization
structure.
▪ Conducting the required salary surveys in adherence to client’s industry.
▪ Managing the crafting of optimum compensation structure & required grading
system in line with obtained organization chart.
▪ Formulation of required training plans according to results obtained from
performance appraisals & employee satisfaction survey.
▪ Coaching Tedor’s team to provide the adequate HR support to clients.
Major Achievements :
▪ Managing Two Salary surveys for Charity organizations and for Microfinance
organizations
▪ Managing Job Description project review and update for Microfinance
Organization
▪ HR Consultancy for Policy design for Salary adjustment, promotions and Grading
Structure for Charity organization
▪ Designing a Job Evaluation system, Grading & Salary structure for
▪ Successfully managing Three Major Assessment centers at the same time.
▪ Designing & Implementing a Performance Management system for Automotive
company

Sole at 2012 - Saleh Hamad Al-Mana Group
  • Qatar
  • October 2011 to October 2011

website;
▪ Supervising day-to-day recruitment and transaction processing across a broad
spectrum of Recruitment functions including (screening, filtering, short listing
CVs, interviewing, offer letter preparation, visa processing, contract preparing
and joining procedures) to ensure a seamless service for the Recruitment team.
▪ Reviewing job advertisements and deciding how and where jobs are advertised;
▪ Preparing job descriptions and personal specifications;
▪ Developing creative recruitment solutions if the organization is experiencing
difficulties in attracting the appropriate level and quality of staff;
▪ Planning, running and evaluating selection processes including Direct interviews,
Skype Interviews, personality questionnaires and various group activities;
▪ Managing Orientation Programs for Expats (relevant information about working
and living in Qatar, Visa Requirements, immigration services placement
procedure, and Work compensation and budgetary expenditures related to expat
employees
▪ Establishes and maintains good productive relationships with various national and
international recruitment consultants/agencies, vendors; extensive use of job
portals, referencing, head hunting etc., to source the right candidates;
▪ Sharing in the updates of the Supreme Council of Health Organization Chart.
▪ Coordinates in manpower planning section on the basis of consultation with the
Manpower Planning & budgeting regarding requisition for various position.
▪ Generates various monthly and ad-hoc HR reports;
Achievements:
• Designed a complete documentation of Recruitment forms
• Shared in preparing a Policies and Procedures of the Recruitment sections
• Designed and Applied and Employee satisfaction Survey Project
• Succeeded in handling challenging vacancies
• Arranging guidelines for Handling Special contracts in efficient processional way .
• Effective participation in the Qatar National health Strategy committee.

HR Specialist at AVON Cosmetics
  • Egypt
  • January 2009 to July 2011

1- Recruitment function:
- Filling the job vacancies at the company according to specified hiring plan
- Issuing job announcements
- Screening and filtering CVs,
- Interviewing potential candidates,
- Organizing the assessment centers for best candidates
- Issuing the employment offers for selected candidates.
2- Compensation & Benefits Function:
- Undertaking the salary surveys data to service provider (Mercer & Watson
Towers) to get a clarity on the market movement regarding Comp. & Ben
- Reviewing the annual Merit increases for the company that was approved by
Department Manager to ensure that all eligible associates had received their
salary increase.
- Handling the Medical care company correspondences and reimbursements
- Establishing and updating of compensation policies in coordination with the HR
Manager (Medical, Mobile, …etc) to ensure reasonable & fair compensation for
associates
- Issuing & updating Job descriptions for the company to ensure fair judgment on
pay rate, grade, and all related issues.
- Undertaking regular performance appraisals for company employees.
- Analyzing appraisals results.
- Undertaking recommendations for annual increase, adjustments & annual bonus.
3- General HR tasks:
- Tracking the HR Electronic System (People Soft) to ensure all data are accurate
and updated.
- Employee branding that aims increase the loyalty of current employees to
AVON (Birthday celebrations & gifts, new comers gifts)
- HR communication to the organization (Announcements to Avon Egypt and
worldwide, Internal Memos, promotions announcement ….etc)
- Various HR activities to support business growth.
- Handling department’s restructure policies & procedures.

HR Generalist at Zamil Steel for Pre-engineered Steel
  • August 2005 to December 2008

1- Recruitment & resignation processes.
- Handle the advertisements process for job vacancies on the electronic
recruitment sites and in the newspapers.
- Screening & filing (electronic & Manual) of Resumes.
- Arranging & handling Entry Interviews.
- Review the interviewees’ applications to find out to what extent the applicant
can fill the application properly (spelling & sentence structure) and matching
experience with the job requirements.
- Handle the English & computer tests.
- Issuing the employment offers & contracts.
- Arrange for Exit Interviews.
2- Issue & follow up the probation period & end of contract reports.
3- Handling & Assist in training process.
- Collect data about training centers to facilitate training for the work force.
- Handling on job trainings process in accordance with company budget.
- Issue the required documentations for training.
- Collect training assessment data from both trainers & employees.
- Update the training records on the system.
4- Compensation & Benefits Function:
- Undertaking the salary surveys data to service provider (Mercer & Watson
Towers) to get a clarity on the market movement regarding Comp. & Ben
- Handling the Medical care company correspondences and reimbursements
- Updating of compensation policies in coordination with the HR Manager
(Medical, Mobile, …etc) to ensure reasonable & fair compensation for
associates
- Issuing & updating Job descriptions for the company to ensure fair judgment
on pay rate, grade, and all related issues.
- Undertaking regular performance appraisals for company employees.
-
Administrative Duties:
5- Maintain the department filing to insure well organized working system.
6- Follow up the department correspondences whether internally or externally
7- Collect Purchase requests of the department.
8- Schedule appointments, meet & assist in the arranging of company events &
hotels reservations.
9- Handling HR department’s annual budget

Executive Secretary at Afri Medical for Medical Supplies
  • Egypt
  • May 2005 to August 2005
Executive Secretary at Evyap Egypt for soap personal care product & Detergents
  • May 2004 to May 2005
Executive Secretary at Orascom For Construction & Industries Co.– Nile City
  • May 2001 to May 2004

Education

Master's degree, Human Resource Management
  • at Arab Academy for Science & TechnologyAmerican University
  • January 2009

High school or equivalent, English Section
  • at Ain Shams University
  • January 2000

High school or equivalent, English Section
  • at Notre Dame School
  • January 1996

Specialties & Skills

Recruitment
Administration
Application Performance Management
Compensation Systems
Operational HR
HUMAN RESOURCES
PERFORMANCE ANALYSIS
POLICY ANALYSIS
RECRUITING
ADMINISTRACIóN DE BENEFICIOS
MARKETING
ADMINISTRATION
ADVERTISING
AUTOMOTIVE

Languages

Arabic
Expert
English
Expert