Talent Acquisition Partner - Middle East & North Africa
Nestlé
Total years of experience :10 years, 7 Months
Direct the human resources division, with focus on Bahrain operations. Manage HR budget of $530, 000. Engaged in hiring, training and labor relations for 100-employee organization. Participate in recruitment, on-boarding, and exit interviewing efforts. Conduct new employee orientations, pre-employment tests and reference checks. Facilitate organizational training and development efforts. Maintain human resource information system records and compile reports from database. Conduct audits of various payrolls, benefits and other HR programs and recommend corrective actions. Schedule meetings and interviews and assist in administering various employee benefit programs.
•Work in partnership with the senior management team to develop and implement a people plan which influences strategy enabling the achievement of functional objectives and overall business success.
•Create and maintain partnerships with geographically distributed HRBPs, Employee Relations, and specialty HR Operations teams
•Lead and influence change at a strategic level working in partnership with senior management to plan & support the implementation of on-going organizational development
•Work closely with cross functional teams to build critical functional capabilities to enable the business areas to deliver against their plans
•Effectively coordinate and managed entire employment life cycle, including recruiting, hiring, benefits, training, termination, and payroll administration.
•Executed new employee orientation and onboarding program that reduced onboarding time from three weeks to one week and ensured speedy adjustment to company policies and culture.
•Initiated and launched diversity and inclusion project plan for Bahrain & Qatar operations
Successfully boosted employee retention to 75% from 56% and reduced turnover rates by 9%.
•Increased enablement to 98% from 88% and improved employee engagement to 98% from 93% .
•Achieved 20% annual cost savings as a result of conducting and preparing studies on organizational structure and identifying key positions vs. redundant positions.
•Achieved 72% nationalization vs. the government set quota
•Guided company through several successful audits.
•Developed and introduced employee initiatives, including Employee Suggestion and Recognition.
•Effectively coordinated and managed entire employment life cycle, including recruiting, hiring, benefits, training, termination, and payroll administration.
•Appointed by senior management as lead of Leadership Development (LDv) Champion for Bahrain and led team to prepare and pass assessment in six months vs. the standard of two years.
•Supported the creation and establishment of “Nestle Iraq” from scratch and managed HR aspects of operation for two years.
•Served as Safety, Health & Environment (SHE) Coordinator and successfully managed OHSAS 180001 audit, resulting in zero nonconformity.
•Achieved 25% increase in Behavioral Based Safety Health & Environment (BBSHE) reporting by successfully enhancing safety culture within organization.
Accountable for consistently maintaining an exemplary customer service record and meeting all company goals and expectations.
•Provided flawless management of customer relationships by successfully resolving issues and disputes and by providing exemplary customer care on a daily basis.
•Effectively utilized continuous process improvement work principles to ensure meeting and exceeding all customer requirements and company standards.