Marketing & Sales Manager
ABB Ltd. - Jordan
Total years of experience :19 years, 10 Months
- Developed and maintained marketing & Sales strategies for Industries, EPCs, OEMs & Distributors in Near East to meet organizational objectives. For example, grew orders received for more than 45% while the business target was 15% in 2013.
- Managed the complete demand (opportunities, budget, and orders) and played a vital role in planning the budget of HV products in 2014.
- Established long-term customer relationships/partnerships through exclusive agreement based upon the delivery of an opportunity, for example grew customer based in 2013 by 35% compared to 2012.
- Negotiated tender and contract terms to meet both client and company needs.
- Improved customer satisfaction by 6% according to Net Promoter Score (NPS) result in 2013 survey.
- Assisted and supported sales team in different divisions and business units to maintain the team spirit to achieve the agreed budget.
- Utilized modern teaching methods such as webinar and e-learning to supports sales team in the Near East & Iraq. For example, arranged 4 webinars for HV products in 2013 and targeted 6 webinars in 2014.
- Conducted market research & analyzed potential markets in the region, such as communicated the major EPCs and developers for wind and solar projects.
- Monitored the market share of products and benchmarked them against competitors.
- Analyzed the lost and won opportunities and generated a monthly report.
- Utilized the database system to develop and manage the pipeline of opportunities in cooperation with order handling team.
- Led project team to ensure projects are appropriately managed and payment terms are adhered to in line with the agreed contractual conditions.
- Identified all project risks early during the bid/no bid process, and mitigate those risks in conjunction with Risk Manager.
- Helped the company to maintain cost control and improve the EBIT.
- Worked with utmost integrity, “Honesty, fairness, responsibility and respect for the law, each other and for company assets and Code of Conduct”.
- Awarded ABB project management certificate for consistently demonstrate predictable and profitable project performance.
- Assigned and re-assigned specifications section staff for new projects/tenders and ongoing projects as per the specific project requirements.
- Ensured timely payment to suppliers according to the contract or the purchase order.
- Issued purchase orders and release of shipment certificates.
- Checked the commercial invoices submitted by the Bidder.
- Attended meetings with Bidders and negotiated for final settlement.
- Prepared tender documents.
- Participated in evaluation committees of tenders.
- Reviewed the material shortages and preparing the material requisitions.
Thesis: Impact Of Distributed Generation Location And Capacity On Loss Reduction For Electrical Distribution System. Main Courses: Power Plants, Renewable Energy and Energy Conservation, Energy Economy & Power Management, Energy Resources & Conversion and Electrical Power Quality.
