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Mohammed Hamdan, Area Manager - Northern Emirates

Mohammed Hamdan

Area Manager - Northern Emirates·thyssenkrupp Elevator UAE LLC

United Arab Emirates

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 15 years, 10 months

Area Manager - Northern Emirates

October 2019 - Present

thyssenkrupp Elevator UAE LLC

Ras Al Khaimah, United Arab Emirates

October 2019 - Present

- Handling tkE’s business development at the northern emirates region.
- Increasing Market penetration in the new installation business by securing new customers.
- Assuring consistency with branch business plan through providing sales focus, profit and revenue growth objectives.
- Team performance supervision and motivation for efficient operation plan for project and administration work.

Company industry:
Construction & Building
Job role:
Management

Senior Sales Engineer - New Installations

June 2017 - September 2019

thyssenkrupp Elevator UAE LLC

Ras Al Khaimah, United Arab Emirates

June 2017 - September 2019

- Maintaining market awareness of planned NE projects and bidding strategies.
- Promoting company’s solutions various project stages including designing and execution.
- Securing service and new installation customers through periodic meetings and follow-ups.

Company industry:
Industrial Production
Job role:
Sales

Senior Service Sales engineer

December 2016 - May 2017

Thyssenkrupp Elevator UAE LLC

Abu Dhabi, United Arab Emirates

December 2016 - May 2017

- Handling Multi-Million USD service contracts over Abu Dhabi & Al Ain regions.
- Playing a major role in tendering for various projects in UAE.
- Implementation and expansion of company strategy toward the existing market and action plans for dominating as a service leader.
- Preparation and review of written contracts, scope of work and work commencement.
- Tracking variations in key market customers and propose tactics to develop service sales.
- Continuous accomplishment of trainings in various fields including sales, finance, CRM & languages.

Company industry:
Manufacturing
Job role:
Sales

Service Sales Engineer

July 2012 - December 2016

Thyssenkrupp Elevator UAE LLC

Abu Dhabi, United Arab Emirates

July 2012 - December 2016

- Management of of service contracts.
- Selling Third Party (Multi Branded) Maintenance Contracts.
- Converting expired free maintenance contract into paid.
- Assuring soon to expire contract Renewal.
- Approaching previous clients to recapture lost maintenance contracts.
- Defending current portfolio.
- Building long term relationships with clients from all sectors (Governmental, Private).
- Reporting Client Satisfaction surveys to Service Management.
- Generating repair proposals and payments collection arrangement.
- Communication with different departments (purchase, service, call center.
- Executing any other request by Service management as per company policy.

Company industry:
Industrial Production
Job role:
Sales

Sales & Support Engineer

August 2010 - July 2012

Dynamic Elevators & Escalators

Amman, Jordan

August 2010 - July 2012

- Promoting and Selling Sanyo Yusoki Kogyo Japanese lifts & Orona Spanish Lifts.
- Preparing Technical Specifications.
- Assuring desired product compliance as per EN81-1 Standards.
- Offering after sales services.
- Request bank guarantees and following up with pending ones.
- Building long term relationships with clients from all sectors (Governmental, Private).
- Drawings Specifications assurance before reporting to management for approval.
- Conducting Site surveys and preparing checklist.

Company industry:
General Engineering Consultancy
Job role:
Sales

Education

University of Jordan

August 2012

August 2012

Bachelor's degree, Electrical Engineering

Jordan

Skills

Multitasking
Expert
Multitasking
Expert
Communication Skills
Expert
Communication Skills
Expert
Services Sales
Expert
Services Sales
Expert
Sales Driven
Expert
Sales Driven
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office Suite
Expert
Microsoft Office Suite
Expert
Effective Presentation
Expert
Effective Presentation
Expert
leadership
Expert
leadership
Expert
Autocad 2D
Intermediate
Autocad 2D
Intermediate
Multitasking
Expert
Multitasking
Expert
Communication Skills
Expert
Communication Skills
Expert
Services Sales
Expert
Services Sales
Expert
Sales Driven
Expert
Sales Driven
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert

Memberships

Jordanian Engineer Association

Official Member

February 2011

Training and Certifications

Certifications
CSMP Certified Sales & Marketing Professional (MOHRE accedited)
Product Promoter Partner (TK Korea)
Market Introduction Champion (TKUAE)

Training
Effective Presentation
Thyssenkrupp Europe ( SEED CAMPUS -DUBAI 2015)
Service Sales Trainee
Thyssenkrupp Europe (SEED CAMPUS - DUBAI 2013)