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Edalyn Radones, Sales Supervisor

Edalyn Radones

Sales Supervisor·Mtm special Ops military tactical watches

Kuwait

High school or equivalent, Bachelor of Elementary Education

Work experience

Total years of experience: 12 years, 7 months

Sales Supervisor

April 2017 - June 2018

Mtm special Ops military tactical watches

Al Kuwait, Kuwait

April 2017 - June 2018

• Supervise the shop alone, as opener/closer
• Handling all the keys of the shop
• Maintaining stocks integrity all the times
• Monitoring stocks for inventorying
• Story teller by selling, promoting, introducing the brand /item
• Get the sales target quota every month.
• Taking care of the whole shop, maintaining the cleanliness
• Handling cash/ card sales
• Responsible for all customer inquiries, telephone calls and messages
• Doing paper works, daily, weekly & monthly reports

Company industry:
Sales Outsourcing
Job role:
Sales

Supervisor

February 2016 - May 2017

CYPRUS CAFE AND RESTAURANT

Al Ahmadi, Kuwait

February 2016 - May 2017

Supervise the whole cafe
Monitoring for the staff, service, sales, stocks and delivery,
Fronliner, handling customer complaint
Coaching and role model for the team,
Reviews advertisements for job candidates, reviews resumes and conducts interviews,
Dealing for all paper works

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Flexible as cashier,/server/ store incharge staff

September 2012 - February 2016

iTC Food Circle

Kuwait

September 2012 - February 2016

Job Description:
To entertain guest, serve the customer in hospitality manner, taking order, prepared and serving food, monitor the sales and inventory for dining and bar area, cashiering also, paper works & reports for daily, weekly and monthly sales.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Concierge Associates

August 2010 - August 2012

Megaworld Commercial Division

Philippines

August 2010 - August 2012

*Responsible for answering all customer inquiries and courteously directing all patrons for the location they arel ooking for.
*Attend incoming and outgoing phone calls promptly and courteously.
*Accepting Movie Theater and Restaurant Reservation
*Inventory& request supplies & collaterals as needed and reproduce forms as needed.
*Updating Customers feedback report, top10 customers daily
Inquiry, encoding of log sheets, updating all tracking sheets
(foot traffic, parking traffic, pet pass, and events promo.
*ushering, assisting in set up and monitoring of events and also
for Sunday mass.

*Updating, tidy up marketing collaterals e.g. glass stands and
T stands, directional maps, leaflets, updating also for mall
directory, compendiums of monthly event and sale calendar.
*consolidate sales of the day & remitting all sales such as
EC pay, mass collection & marketing collection.
*Responsible also to give full details and information about
mall events and promos.
*promoting for redemption of raffle coupons.
*checking receipt for issuing of coupons for the raffle promo.
*give fulfillment, & satisfaction customer service to all patrons

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Cashier

June 2010 - January 2012

Megaworld Commercial Division

Philippines

June 2010 - January 2012

*cash bond, parking cards & tickets are promptly endorse to next
cashier.
*all sales are remitted
*Responsible for all documents like promotions, lost card and card
transaction.
*responsible to acknowledge all VIP’s, residence, monthly parker
* Responsible for lost card, and tickets and prunes for shortages.
*Honestly towards work, confidence and loyalty.

Company industry:
Banking
Job role:
Accounting and Auditing

Food and beverage attendant

March 2010 - August 2010

Camelot Hotel

Philippines

March 2010 - August 2010

*Responsible to smile and greet to all customers in the entrance of restaurant.
*Responsible for preparation of table settings.
*Taking orders of customers and preparing their food orders.
*Preparing and garnishing for orders of beverages.
*Responsible to make daily inventory for all utensils, cocktail
drinks, wines, and beverages, of restaurant and KTV of hotel.
*properly get the bills order payment of customer, and remit it all
to the counter cashier.
*maintaining the cleanliness of respective areas of responsibilities.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Data encoder

May 2007 - January 2008

Cherry foodarama supermarket

Philippines

May 2007 - January 2008

*Responsible to encode increasing, decreasing price of a product.
*responsible for paper works like senior citizens discount, company inventory product.
*printing sale card used if product are saleable.
*Bar Coding
*Basketry for ordering Christmas product.
*Receiving product deliveries to encode new items for decreasing
and increasing of prices.

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Counter checker

March 2006 - June 2006

Sm Mall under Market Strategic Firm inc.

Philippines

March 2006 - June 2006

Job Description:
*Responsible for counting and packing of items.
*responsible to check all bankcards mode of payment of customer.
*Promoting of SM Advantage Card and sell 5 cards or more once a day.
*promoting events and promos of mall.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Marketing and PR

Promo clerk

January 2004 - January 2006

Metro Gaisano Mall

Philippines

January 2004 - January 2006

Job Description:
* Assisting customer, promoting and pushing products.
* Do suggestive Selling and make it up for monthly quota.
* Submit daily, weekly, monthly inventory same as sales report.
*responsible for ordering fast moving item, new items and
receiving delivery stocks.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Marketing and PR

Sales Clerk

July 2003 - January 2004

Metro Gaisano Mall

Philippines

July 2003 - January 2004

Job Description:
* Assisting customer, promoting and pushing products
* Do suggestive Selling and make it up for monthly quota.
* Submit daily, weekly, monthly inventory same as sales report.
*Responsible for ordering fast moving item, new items and
receiving delivery stocks

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Cashier crew

February 2001 - August 2001

Jollibee food Inc.

Philippines

February 2001 - August 2001

Job Description:
* Taking orders thru phone.
* Preparing food order for delivery.
* cashiering and remitting sales.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Manuel enverga university foundation

June 2002

June 2002

High school or equivalent, Bachelor of Elementary Education

Philippines

Im taking a bachelor of elementary education course from year 2000 up to 2002 as undergraduate, but being undergraduate i am past learner and flexible,know how to deal in different type if personality.

Quezon National High school

March 1998

March 1998

High school or equivalent, High school

Philippines

Graduate

Skills

Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Promotions
Expert
Promotions
Expert
I am very good in sales marketing promotions, cashiering
Intermediate
I am very good in sales marketing promotions, cashiering
Intermediate
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Promotions
Expert
Promotions
Expert

Languages

English
Intermediate