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Edmon Mangune, Systems Engineer

Edmon Mangune

Systems Engineer

Microbase Incorporated

Location
Philippines
Education
Bachelor's degree, Electronics Engineering
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

Systems Engineer at Microbase Incorporated
  • Philippines
  • My current job since May 2010

Deployed to oil/petroleum company that supports over 500 users and 30+ sites including Refinery. Provides assistance on software/hardware/network issue for the site's business continuity to be always feasible. Handles IT equipment procurement to 3rd party vendors which includes also their immediate support for their specialty for their products.
Ticket based incident monitoring, safety minded worker, a multitasking employee, shares knowledge with the teammates, works well and communicates well with colleagues, able to handle pressure and quick response or VIP support.
Always seeking for knowledge that will improve the existing system by coordinating with the superior as to give credits on my knowledge and experience for the company I will be working with.

Education

Bachelor's degree, Electronics Engineering
  • at Technological University of the Philippines
  • March 2010

I graduated on time and with no disciplinary notices.

Specialties & Skills

Customer Service
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Computer Hardware Troubleshooting
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Network Hardware
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Electronics Repair
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Multi site Management
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Customer Service
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Helpdesk Support
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Multi-tasking
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Communication Skill (English)
+Endorse 0
Electronic/Computer-Software-Hardware Troubleshooting
+Endorse 0
Laptop and Desktop repair
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Languages

English
Intermediate
Filipino
Expert

Memberships

IECEP
  • Member
  • October 2009
Shell Music Club
  • Tenor
  • June 2010

Training and Certifications

Desktop Support Training (Training)
Training Institute:
Windows 7 Enterprise Desktop Support Training
Date Attended:
October 2011
In-house (Training)
Training Institute:
Basic Business Communication Skills Training
Date Attended:
July 2011
SHELTER (Shell HSSE Learning and Training Center) (Training)
Training Institute:
Shell Philippines (Pilipinas Shell Petroleum Corp)
Date Attended:
May 2012
Virtual Training (Training)
Training Institute:
ITIL Version 3 (IT Infrastructure Library)
Date Attended:
July 2011
Shell Code of Conduct Training Course (Training)
Training Institute:
Shell Code of Conduct Training Course
Date Attended:
May 2012
Virtual Training (Training)
Training Institute:
EDS ITIL Process Suite (IPS) Digital Workflow 6.1 Service Center Navigation
Date Attended:
June 2011
Shell Conflicts of Interest Training Course (Training)
Training Institute:
Shell Conflicts of Interest Training Course
Date Attended:
May 2012
Virtual Training (Training)
Training Institute:
DWNG 6.1 Knowledge Transfer – Service Center Request for Change (IMAC)
Date Attended:
June 2011