ismail abbas ismail, sales executive

ismail abbas ismail

sales executive

International company for furnitre

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, accounting
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

sales executive at International company for furnitre
  • Saudi Arabia - Jeddah
  • My current job since November 2012

* Deal with the customers in a professional way with high level of customer service.

* Build a good and long professional relationship with the customers.

* Understand customer needs and satisfy them and providing alternative solutions.

* Convince the customer to trust in me and to buy the company’s product.

* Perform after sale service and make sure that customers are satisfied.

* Able to solve customers’ complain through good communicating with them.

* Market survey to gather information about the competitors and analyze their products and prices,

* providing reports to higher managers with the result of the market surveys,

* helping the management team in advertising campaign to cover strategic areas of the market.

* suggesting new ideas to increase our sales and revenues as well and to strengthen our brand name in the market and make it Unprecedented.

* creating potential marketing and sales opportunities.

CSR- Sales over the phone at AT&T -Sutherland (outsourced)
  • Egypt - Alexandria
  • November 2011 to October 2012

* Answer inbound calls as well as assist customers who have specific inquiries

* Build customer’s interest in the services and products offered by the company

* Provide personalized customer service of the highest level

*handling all customer’s issues and achieve their satisfaction

* Update the existing databases with changes and the status of each customer/prospective customer.

Sales rep. ( Assistant Branch Manager ) at EL-Helow Style For Office Furniture
  • Egypt - Alexandria
  • July 2010 to September 2011

* Deal with the customers in a professional way with high level of customer service.

* Build a good and long professional relationship with the customers.

* Understand customer needs and satisfy them and providing alternative solutions.

* Convince the customer to trust in me and to buy the company’s product.

* Perform after sale service and make sure that customers are satisfied.

* Able to solve customers’ complain through good communicating with them.

it specialist at carrefour
  • Egypt - Alexandria
  • February 2010 to June 2010

*Connecting all computers to the main network.

*Connecting cashier line and scales to global network.

*reporting daily reports to GENERAL MANAGER

*Maintain computers software and hardware.

Education

Bachelor's degree, accounting
  • at faculty of commerce
  • May 2009

Specialties & Skills

Marketing
Negotiation
Sales Growth
Customer Service
Sales skills
customer service
presentation
communication skills
negotiation
Microsoft office

Languages

Arabic
Expert
English
Expert

Training and Certifications

customer service (Training)
Training Institute:
I.T.I
Date Attended:
October 2008
Duration:
1000 hours
icdl (Training)
Training Institute:
synergy
Date Attended:
June 2007

Hobbies

  • many
     Playing kung-fu  I completed military training course.  I am the admin of a facebook’ page and it has more than 1,500,000 fans.  I write movies stories.  I am hungry to achieve success