elvin valdoz, SALES REPRESENTATIVE

elvin valdoz

SALES REPRESENTATIVE

The Toy Store

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

SALES REPRESENTATIVE at The Toy Store
  • United Arab Emirates - Dubai
  • My current job since December 2013

Job Description: Responsible for selling products, merchandise & services in a retail setting.

Duties & Responsibilites:
• Greeting customers who enter the shop.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise & answering queries from customers.
• Reporting discrepancies and problems to the supervisor & giving advice & guidance on product selection to customers.
• Balancing cash registers with receipts & dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock.

SALES MERCHANDISER at Ali-Bin Ali
  • Qatar - Doha
  • November 2012 to October 2013

Job Description: Responsible for selling products, merchandise & services in a retail setting.

Duties & Responsibilites:
• Greeting customers who enter the shop.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise & answering queries from customers.
• Reporting discrepancies and problems to the supervisor & giving advice & guidance on product selection to customers.
• Balancing cash registers with receipts & dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock.

SALES ASSISTANT at Quality Hypermarket
  • Qatar - Doha
  • June 2010 to October 2012

Job Description: Assessing requirements of a customer, suggesting suitable services or products & to ensure the consumer feels satisfied with the product or services.

Duties and Responsibilities:
• Overall in charge of receiving of stocks coming from supplier.
• Assess the needs of consumers & provide them with suitable services or products.
• Keep updated with products of the company they work in.
• Keep a friendly disposition throughout his/her shift.
• Coordinate with the supervisors and managers with regards for the customer complain and needs from the working area.
• Refilling of stock materials & goods on the working area.

TICKETING CLERK at Robinsons Cinemax
  • Philippines
  • February 2009 to January 2010

Job Description: Serve customers by providing product & service information; resolving product & service problems.

Duties and Responsibilities:
• Contributes to team effort by accomplishing related results as needed.
• Organize & distribute will-call tickets.
• Describe venue layouts & seating locations.
• Respond to customer inquiries with accurate up to-date information.
• Maintain a current working knowledge of all events, services & procedures by reviewing event information sheets & posted or verbal communication.
• Strong customer service skills with the ability to resolve customer conflicts, should they arise.
• Deal professionally, courteously & tactfully with the public & co-workers.
• Flexibility to work night shifts, weekends & or holidays when needed
• Collect ticket from the customers.

SALES REPRESENTATIVE at Universal Robina Corporation
  • Philippines
  • January 2005 to January 2008

Job Description: Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request

Duties and Responsibilities:
• Greeting customers who enter the shop and assisting them to find the products they are looking for. & giving advice and guidance on product selection to customers.
• Stocking shelves with merchandise.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up display.

Education

Bachelor's degree, Computer Science
  • at JOSE RIZAL UNIVERSITY
  • April 2001

I am positive thinker person. fast-learner, hardworking and willing to undergo training & seminars if necessary.

Specialties & Skills

Customer Service
Team Management
Computer Skills
customer service skills, product knowledge,quality focus, problem solving, market knowledge.
ANSWERING
CUSTOMER SERVICE
INCOMING CALLS
INVENTORY
TRAINING
Product Knowledge, Multi tasking

Languages

English
Intermediate
Arabic
Beginner
Filipino
Expert