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Elza Artiaga, general manager operations

Elza Artiaga

general manager operations·Melia Internationals

United Arab Emirates

Master's degree, Hospitality and Management

Work experience

Total years of experience: 18 years, 5 months

general manager operations

January 2018 - Present

Melia Internationals

Dubai, United Arab Emirates

January 2018 - Present

Manage a resort

Company industry:
Hospitality & Accomodation
Job role:
Administration

Human Resources Director

January 2008 - Present

Ritz Carlton Hotel

United States

January 2008 - Present

• recruiting and staffing;
• organizational and space planning;
• performance management and improvement systems;
• organization development;
• employment and compliance to regulatory concerns;
• employee orientation, development, and training;
• policy development and documentation;
• employee relations;
• company-wide committee facilitation;
• company employee and community communication;
• compensation and benefits administration;
• employee safety, welfare, wellness and health;
• charitable giving; and employee services and counseling
• originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce
• Safety on the workforce
• Development of a superior workforce.
• Development of the Human Resources department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance.
• Personal ongoing development
• Coordinates implementation of services, policies, and programs through Human Resources staff
• Reports to the CEO and serves on the executive management team; and assist and advise company managers about Human Resources issues.
• Oversee the implementation of Human Resources programs through Human Resources staff. Monitors administration to established standards and procedures. Identify opportunities for improvement and resolves any discrepancies.
• Oversee and manage the work of reporting Human Resources staff. Encourage the ongoing development of the Human Resources staff.
• Develop and monitor an annual budget that includes Human Resource services, employee recognition, sports teams support, company philanthropic giving, and administration.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Education

Havana University

July 2003

July 2003

Master's degree, Hospitality and Management

Cuba

Skills

Planning
Expert
Planning
Expert
Policy
Expert
Policy
Expert
Orientation
Expert
Orientation
Expert
Workforce Development
Expert
Workforce Development
Expert
Administration
Expert
Administration
Expert
Planning
Expert
Planning
Expert
Policy
Expert
Policy
Expert
Orientation
Expert
Orientation
Expert
Workforce Development
Expert
Workforce Development
Expert
Administration
Expert
Administration
Expert