Talent & Culture Head
Roaya Smart Company
Total years of experience :12 years, 9 Months
Recruiting, Selection Quality, Development and Training
Directs and co-ordinates all employee and Labor relations activities within the organization, to ensure compliance with the law and to control costs.
Analyses organization manpower requirements and makes recommendations on selection to meet manpower need.
Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies.
Develops employees to maximize their potential and prepares them for future promotional opportunities by conducting counseling sessions where development needs are discussed.
Ensures compliance with corporate and organization Human Resources guidelines, policies and procedures, as well as Labor law, rules and regulations.
Stays current with the latest Human Resources development.
Meets and exceeds expectations of employees by utilizing leadership skills and motivation techniques to maximize employee productivity and satisfaction.
Creates a positive work environment for all employees.
Determines and communicates standards of performance to employees.
Evaluates employee performance regularly.
Ensures disciplinary action is taken as required utilizing consistency, fairness and respect.
Administers the employee newsletter, and provides Hotline with articles.
Directs and co-ordinates the salaries and wages and performance appraisal activities in the organization, to ensure employee satisfaction and compliance with law "WPS".
Assures employees receive proper salaries, wages, and other related benefits.
Insures that Department Heads conduct performance appraisals in a well-planned, professional, non-discriminatory way.
Assists Department Heads to address departmental training needs, and to develop departmental training plans.
Ensures that required training programs are conducted regularly.
Conducts wage survey annually and recommends wage structure to Department Heads and General Managers.
Follow up all licenses & medical Insurances and cars and dealing with all smart governmental websites.
Support the Director, Human Resources by coordinating and leading the efforts of the human resources team in the day to day operation. Align the human resources function with the overall strategy of the hotel operation. Report to the General Manager in the absence of a Director, Human Resources
Support day to day process in human resources and assist the Director, Human Resources in implementing hotel strategy, including coaching and counseling recruits, and hiring and retaining the best employees. Assist in reward and recognition programs and training strategies
Act as liaison between hotel staff and the Director, Human Resources as needed. Where there is no Director, Human Resources for the property, directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Oversee all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s) Maintain and administer employment, wage and salary, benefit, and incentive programs (where applicable), Manage termination process and unemployment compensation.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required
Maintaining the smooth running operation of the Human resources department to maximize employees’ productivity and well-being
Directs and co-ordinates all employee and Labour relations activities within the organization, to ensure compliance with the law and to control costs.
Analyses organization manpower requirements and makes recommendations on selection and development activities to meet manpower need.
Develops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies. - Assists Department Heads in recruiting activities.
Directs and co-ordinates responses to union, grievances and employee complaints.
Ensures that employees are disciplined based on proper grounds and that proper documentation is maintained.
Together with Department Heads and General Managers, identifies employees for development, recommends and monitors individual development plans.
Develops employees to maximize their potential and prepares them for future promotional opportunities by conducting counseling sessions where development needs are discussed.
Handles requests around transfers - Ensures compliance with corporate and organization Human Resources guidelines, policies and procedures, as well as Labour law, rules and regulations.
Stays current with the latest Human Resources development
Meets and exceeds expectations of employees by utilizing leadership skills and motivation techniques to maximize employee productivity and satisfaction.
Creates a positive work environment for all employees
Determines and communicates standards of performance to employees.
Evaluates employee performance regularly
Ensures disciplinary action is taken as required utilizing consistency, fairness and respect.
Directs and co-ordinates the salaries and wages and performance appraisal activities in the organization, to ensure employee satisfaction and compliance with law and cost control.
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Bridge management and employee relations by addressing demands, grievances or other issues
Nurture a positive working environment
Manage the recruitment and selection process
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance
Payroll and WPS
Support the Director, Human Resources by coordinating and leading the efforts of the human resources team in the day to day operation. Align the human resources function with the overall strategy of the hotel operation. Report to the General Manager in the absence of a Director, Human Resources
Support day to day process in human resources and assist the Director, Human Resources in implementing hotel strategy, including coaching and counseling recruits, and hiring and retaining the best employees. Assist in reward and recognition programs and training strategies
Act as liaison between hotel staff and the Director, Human Resources as needed. Where there is no Director, Human Resources for the property, directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Oversee all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Pregnancy Discrimination Act, workers’ compensation and comparable state and local laws, and general human and civil rights. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s) Maintain and administer employment, wage and salary, benefit, and incentive programs (where applicable), Manage termination process and unemployment compensation.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required
H.R Setup with applying SOP
Human Resources Department SOP for all sections and updating.
Responsible for Policy and Procedures and communication and Payroll .
Improving and developing the office
Social Insurance and Creating the setup and system for the (in&out) tasks and Filing
Distributing the daily duties and tasks for the human resources clerks and make follow up with them.
Handling all the hiring process checking the hiring documents, pre-employments medical checkup.
To make sure that all the hiring processes have been done as per the hotel policy and procedures.
To make sure that all the required approvals for the hiring has been obtained.
Reviewing and control the Human resources system, employee's data, vacations, penalties and sick leaves on the system.
To ensure that all the proceeds of the absentees have been done as per the labor law with the coordination of the hotel lawyer.
Reviewing the monthly attendance sheet and preparing the payroll supportive documents.
Conducting the exits interview for the leavers staff.
Providing with all the requested reports from the human resources system.
Following up the work permits and residence for the expatriate's staff.
Following up the completion the employment contract and social insurance forms No.1 for hiring and No 6 for firing or termination.
Handling all the reports and enquiry from the social insurance and labor offices.
Handling and controlling with the human resources clerks all the human resources records and log books as per law.
To ensure a proper filing system for all the employees files and keeps it confidential.
Maintain and keep good relationship with the labor office, social insurance office and health office.
Control and follow up the Military service and health certificates with regard of the validity and expiry dates.
Conducting the investigations in case and prepare the conclusion report.
Conducts preliminary screening, interviewing and testing of job applicants; sends replies and notices to job applicants; sends replies and notices to job applicants; schedules interviews with Director of Personnel or his assistant and department heads concerned; sees to completion of final requirement of qualified and acceptable applicants; authorizes issuance of uniforms, lockers and timecards to those requiring them.
Drafts memos, reports and other circulars and answers routine letters for Director of Personnel or his assistant
Handles processing and preparation of requests for loans and claims of employees for sickness benefits, hospitalization and insurance benefits and Medicare benefits; handles and controls employee basic commodity distribution program.
Keeps confidential files of all employees
Prepares and takes charge of Personnel requisitions, additions to payroll and requests for payroll changes such as promotions, transfers, reclassifications and resignations; consults and coordinates with department heads concerned prior to approval of Director of Personnel and mgt.
Prepares following reports:
Personnel count and movement (monthly)
Personnel inventory (quarterly)
Employee taking meals in employees cafeteria (monthly)
Prepares, maintains and updates monthly plan of all departments indicating names of employees, titles, status, salary rates and other pertinent information.
Assists director of personnel in preparing and coordinating employees' social, athletic and recreational activities and in executing special programs for the hotel
Distributes and collects performance rating forms; reviews scoring and equivalent rating prior to final review of Director of Personnel; files in employs permanent record.
Performs duty of secretary in her absence
Performs duties as may be assigned.
Scientific Degree License's Degree Law, May 2010 El-Monofia University, Egypt. Average Grade: Good.
