Administration
DC PRO Engineering
Total years of experience :20 years, 9 Months
Duties and Responsibilities
* Recruit new administrative employees, then orient and train them on their specific job descriptions (as
needed).
* Conduct performance evaluations for administrative personnel and provide guidance about potential
improvements in each employee’s performance.
* Serve as the liaison between employees and senior management, communicating needs and concerns
so they can be handled expeditiously.
* Select administrative employees for special projects and programs, then oversee their output.
* Achieve cost saving improvement objectives by communicating with administrative personnel and
making adjustments to workflow (as and when possible).
* Implement customer service standards and evaluate employees based on their ability to meet those
standards.
* Develop, monitor and implement divisional policies and procedures related to government relations
function.
* Manage and oversee processes relating to Governmental issues concerning employees (. issuance of
business visas, visit visas, exit-re-entry visas, renewals of work permits, and residency)
* Provide technical and logistical support for all administrative personnel.
* Provide general administrative and clerical support including mailing, scanning, faxing and copying
to senior management.
* Manage calendar for the senior management.
* Schedule and coordinate meetings, appointments and travel arrangements for senior managers
* Maintain & supervise office supplies effectively and efficiently.
* Handle, coordinate & manage the office certification programs like ISO & others.
* Handle and Manage Office and Employees safety and insurance needs.
Gather onboarding information from new employees and communicate to HR Admin.
* Prepare offer letters and employment contracts to new employees.
* Ensure that all employees have life insurance and reconcile monthly updated lists from insurance
company with present employees.
* Update organizational charts and send updates monthly.
* Review available training and maintain a training log for all employees with supporting
documents attached.
* Create job descriptions for all the positions in the group as per the benchmarking standards.
Ensure all employees are completing their time allocation sheet on a weekly basis as a
maximum.
* Keep a record of each new project's job captain, production teams involved in the project to be
assigned by division heads and for designated deadline for submission.
* Coordinate with each project captain to ensure that all deliverables list is complete prior to
submission deadline by following up with different departments and production teams and
according to the work plan prepared by the job captain.
* Ensure that all employees are present at the proper company timings. In case of any unreported
delay, HR department should be notified.
* Assist division heads in any special preparation required for coordination or board meetings.
* Coordinate with HR on handling tasks and supervise office administration to ensure the smooth
workflow of work.
, UAE
* Answer all incoming existing customer, potential customer & R/E broker/agent calls.
* Meet & greet potential buyers coming into Sales Centre.
* Log all direct real estate enquiries (phone, e-mail & web) in to the marketing database and
coordinate with the administration secretary where necessary. Amend database when requested
(e.g. deleting info/amending names, etc).
* Present a detailed overview of DSC to potential buyers when required.
* Ensure sales center is organized, tidy and well-stocked with marketing, sales-related materials
and documentation (to coordinate with marketing team when stocks are running low for re-
ordering can take place).
* Assist with all Arabic requirements into the sales team.
* Involved in the setup of the filling system for DSC developers & buyers and maintain this system
on an ongoing basis.
Handle all incoming tel. calls in a polite, courteous & professional manner.
* Keep a track of IBMers in & out of office (on vacation or business travel).
* Distribute and maintain telephone bills for all ext. (collect cash/cheques for personal calls made).
* Submit a monthly report of the tel. expenditure and incorporate information from finance
regarding spent on mobile phones.
* Handle the courier co-ordination with maintenance company when problems arise with
telephone system, photocopiers, printers, fax machines, shredder.
Job responsibilities included handling and screening of all calls for the District Manager and operations
personnel, screening visitors, suppliers & handling all the other office routine.