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Esmail Hassan, Waiter

Esmail Hassan

Waiter·Marawi resort hotel Inc.

Philippines

Diploma, Secondary:

Work experience

Total years of experience: 4 years, 5 months

Waiter

August 2022 - September 2024

Marawi resort hotel Inc.

Marawi City, Philippines

August 2022 - September 2024

-Greeted and served guests in a fast-paced, high volume environment
-Manage tables of up to 10 guest, ensuring timely and accurate order taking and
delivery
-Increase sales by 15% through upselling and suggesting menu items
-Maintained a clean and organized dining area, adhering to health and safety
standards
-Collaborated with kitchen staff to ensure efficient food preparation and delivery
Company industry:
Hospitality & Accomodation

waiter

April 2020 - June 2022

THE FARM GRILL

Marawi City, Philippines

April 2020 - June 2022

-Greeted and served guests
-Managed tables and sections assigned for me
-Provided excellent customer service and ensured customer satisfaction
-Provide exceptional customer service to a diverse clientele
-Handled cash transactions
Company industry:
Catering, Food Service, & Restaurant

Education

Andong National High School (S.Y.

March 2020

March 2020

Diploma, Secondary:

Philippines

Skills

CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FOOD PREPARATION
Expert
FOOD PREPARATION
Expert
SAFETY STANDARDS
Expert
SAFETY STANDARDS
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
SALES
Expert
SALES
Expert
UPSELLING
Expert
UPSELLING
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MENU PLANNING
Intermediate
MENU PLANNING
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
Food Service
Intermediate
Food Service
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Hospitality
Intermediate
Hospitality
Intermediate
waiter
Intermediate
waiter
Intermediate