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Essam Abulkhair, Business Development Manager

Essam Abulkhair

Business Development Manager·ARAB COMPUTERS LTD

Saudi Arabia

Master's degree, Global Management and HR

Work experience

Total years of experience: 11 years, 10 months

Business Development Manager

February 2023 - September 2024

ARAB COMPUTERS LTD

Riyadh, Saudi Arabia

February 2023 - September 2024

Duties & Responsibilities:
• Identify and onboard new logos, targeting SMB companies to diversify the client portfolio and increase Apple DPP market share.
• Drive business development efforts by expanding the market presence of Apple products and services mainly Mac portfolio within the Saudi Arabia Market.
• Manage key banking accounts, including Rajhi online store and BLUE loyalty banking rewards account, ensuring strong relationships and consistent account growth.
• Develop and execute sales strategies to enhance market penetration, focusing on both existing and potential customers in the SMB sector.
• Collaborate with cross-functional teams, including marketing finance, credit and sales, to create and implement initiatives that align with company targets & goals.
• Propose and lead marketing activities, campaigns, and initiatives to promote Apple products and services.
• Monitor and analyze market trends, customer needs, and competitor activities to inform business strategies and identify growth opportunities.
• Negotiate and manage contracts with key accounts, ensuring favorable terms and alignment with long-term objectives.
• Set and track sales targets, aligning them with company objectives and regularly reporting on progress and performance.
• Foster strong relationships with key stakeholders within banking accounts, acting as the primary point of contact and ensuring customer satisfaction.

Company industry:
Computer Hardware & High-Tech Manufacture

Channel Sales Manager

July 2020 - January 2023

Digital Myth Solution Distribution

Riyadh, Saudi Arabia

July 2020 - January 2023

Duties & Responsibilities:
• Generate and manage a portfolio of accounts to ensure long-term success, focusing on effective account management and client relationships.
• Specialize in product portfolios related to unified communication, cloud services, VoIP solutions, video conferencing, smart interactive displays, and Wi-Fi access point solutions.
• Oversee the management of product lines, including brands like Yealink, Yeastar, MAXHUB, Eugenius, and Akuvox.
• Develop and maintain positive relationships with clients, serving as the primary point of contact for all customer needs.
• Identify and generate new business opportunities using existing and potential customer networks, providing timely and effective solutions.
• Report regularly on account status and transactions, ensuring alignment with company objectives.
• Set, track, and monitor sales account targets, focusing on quarterly results and annual forecasts.
• Collaborate with advertising, design, marketing, sales, and logistics teams to ensure key client needs are met.
• Negotiate contracts with key clients, ensuring that deadlines and long-term goals are achieved.
• Suggest and implement actions to improve sales performance and identify opportunities for growth within key accounts

Company industry:
Computer Hardware & High-Tech Manufacture

Business Development Manager

June 2016 - July 2020

LOGICOM DISTRIBUTION

Riyadh, Saudi Arabia

June 2016 - July 2020

Duties & Responsibilities: Account Management
• Manage a portfolio of accounts, ensuring long-term success and positive client relationships.
• Act as the main contact for clients, handling individual needs and delivering demos, training, and webinars.
• Track sales metrics, report on account status, and recommend actions for improved sales performance. Sales and Marketing
• Oversee sales and marketing operations, driving growth through market analysis and targeted strategies.
• Manage the full sales cycle for Logicoms products, including HPE, Lenovo, Microsoft, and more.
• Lead promotional activities and product awareness campaigns, ensuring alignment with company objectives. Business Development
• Lead business development efforts to drive top-line profitability and market penetration.
• Execute strategic plans to achieve volume, market share, and profit objectives across sectors.
• Build a strong distribution network by analyzing and appointing sub-distributors. E-Commerce Business Administration
• Manage the Logicom e-commerce portal, optimizing content and online promotion.
• Develop and implement online marketing strategies, including email marketing and community engagement.

Company industry:
IT Services

Organization Development Officer

December 2012 - May 2016

Naseej

Riyadh, Saudi Arabia

December 2012 - May 2016

Duties & Responsibilities:
• Establish, develop company policies and procedures around all over our branches in whole Arab nations (GCC, Egypt, Lebanon, and Morocco).
• Implement performance appraisal system applications according to the plan using management by objectives MBO and competencies methods.
• Adjust and regulate training and development process to define training requirements in accordance with the performance appraisal results.
• Prepare the annual training and development plan
• Conduct orientation sessions for new comers employees.
• Update, modify the organization structure, the interactions and communication channels between divisions.
• Prepare, develop the annual recruitment plan and analyzing related reports.
• Prepare, participate with finance department for setting the HR recruitment budget
• Supervise, insure that the recruitment process implemented properly and effectively by the recruitment team.
• Conduct initial interviews with seniority level candidates for various positions in the organization.
• Proposing salaries for new hires based on market salary and compensation structure survey
• Prepare quarter and annual HR function reports using automated system and manually.

Company industry:
IT Services

Education

Paris Eslsca Business School

July 2024

July 2024

Master's degree, Global Management and HR

Egypt

Ain Shams University

June 2024

June 2024

Bachelor's degree, Business Administration

Egypt

American University in Cairo

May 2024

May 2024

Higher diploma, Human Resources Management

Egypt

ESLSCA Paris Business School

January 2024

January 2024

Master's degree, Master of Business Administration

Egypt

American University in Cairo (AUC)

January 2011

January 2011

Diploma, Postgraduate Certificate in Business

Egypt

Ain Shams University

January 2009

January 2009

Bachelor's degree, Bachelor's degree faculty of Commerce

Egypt

Skills

Digital Marketing
Expert
Digital Marketing
Expert
Sales Management
Expert
Sales Management
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Business Development
Expert
Business Development
Expert
Marketing
Expert
Marketing
Expert
recruiting
Expert
recruiting
Expert
Training and Development
Expert
Training and Development
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
MARKET PENETRATION
Expert
MARKET PENETRATION
Expert
SALES
Expert
SALES
Expert
MARKET SHARE
Expert
MARKET SHARE
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
ACTING
Expert
ACTING
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
E-COMMERCE
Expert
E-COMMERCE
Expert
HR Excel System
Expert
HR Excel System
Expert
Performance Management System
Expert
Performance Management System
Expert
Trainer
Expert
Trainer
Expert
HR Policies and Procedures
Expert
HR Policies and Procedures
Expert
Job Description writing
Expert
Job Description writing
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Sales Management
Expert
Sales Management
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Business Development
Expert
Business Development
Expert
Marketing
Expert
Marketing
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
Targeted Selection DDI Systems
DDI world
May 2012
Internal Audit Management ISO 9001
Meric
Jan 2020

Hobbies

  • Reading, Sports (Swimming), traveling