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Eudgen Padin Gempesao, Ecommerce Operations Specialist

Eudgen Padin Gempesao

Ecommerce Operations Specialist·Alyasra Fashion

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 18 years, 8 months

Ecommerce Operations Specialist

December 2024 - Present

Alyasra Fashion

Al Kuwait, Kuwait

December 2024 - Present

Curate and manage product listings with accurate
descriptions, pricing, and high-quality images. Develop effective merchandising strategies to
maximize sales.Oversee end-to-end operations, including order fulfillment and inventory management.
Enhance the customer shopping journey and address
inquiries with efficiency. Leverage data analytics to monitor performance and
inform decisions. Collaborate across teams to create engaging content and promotional campaigns.
Handling KUWAIT, KSA & UAE.

Company industry:
Fashion & Apparel
Job role:
Management

Operations Specialist

April 2019 - Present

Boutiqaat

Al Kuwait, Kuwait

April 2019 - Present

Lead the team in all logistics and outbound procedure. Doing shipment planning and assign drivers in there designated areas. Giving directions to my team specifically from Team Leaders and below. Overseeing the full outbound operations; from picking, allocation, sorting and packing. Fixing after sales issues and other customer complaints. Supporting Inbound and Inventory team. Doing HR basic works such as recruitment and hiring, onboarding, handling attendance and all types of leaves like annual leaves, emergency leaves and sick leaves. Issuing warning letters, penalties and deductions for any staff violations and conducting interviews during recruitment days. Overseeing department administrative job such as organizing files, maintaining supplies and responding internal and external emails.

Company industry:
Internet & E-commerce
Job role:
Logistics and Transportation

Ecommerce Operations Coordinator/Team Leader

May 2017 - April 2019

X-cite by Alghanim Electronics

Al Kuwait, Kuwait

May 2017 - April 2019

Handling customer care, making shipment, cash collections, making invoice and cancellations through SAP, POS, OTRS and Magento. Updating short cases or items. Coordinate with purchasing and finance department.

Company industry:
Retail & Wholesale
Job role:
Administration

Administrator (Logistics & E-commerce Department)

June 2013 - May 2017

IFA group ( ONCOST CASH & CARRY)

Hawali, Kuwait

June 2013 - May 2017

Making customer invoice, making local purchase order and GR, check stock and inventory control, coordinate with the buying team for price updates and stock availability or adjustment. Warehouse coordinator.

Company industry:
Retail & Wholesale
Job role:
Administration

2nd Assistant Manager

November 2007 - May 2013

Mcdonalds

Philippines

November 2007 - May 2013

Work closely to my Restaurant Manager. Expert, Teacher, and a good Coach to the staff.Ordering Manager, Scheduling Manager and Crew Trainer. Check product quality and do daily, monthly and yearly inventory.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

International College of Computer Science and Administration

March 2020

March 2020

Bachelor's degree, Business Administration

Kuwait

University Of Cebu

March 2008

March 2008

Bachelor's degree, Criminal Justice

Philippines

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Management

Expert

Logistics

Expert

Staff Training

Expert

Customer Service

Expert

Administration

Expert

Microsoft and Exel

Expert

Firing

Expert

Problem solving

Expert

Microsoft and Exel

Expert

Data Entry

Expert

Excelent in Distribution planning

Expert

Management

Expert

Logistics

Expert

Staff Training

Expert

Customer Service

Expert

Administration

Expert

Languages

English

Expert

Tagalog

Native Speaker

Arabic

Intermediate

Training and Certifications

Training
Basic Management Training
McDonald's Management Program
Apr 2012

Hobbies and interests

Playing Basketball

Most Valuable Player (McDonald's Allstar Basketball League) 2011-2012