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Faisal Basha, Senior AI / SRE / Platform DevOps Engineer

Faisal Basha

Senior AI / SRE / Platform DevOps Engineer·ANUVU

United Arab Emirates

Master's degree, Computing Systems Specialization

Work experience

Total years of experience: 14 years, 9 months

Senior AI / SRE / Platform DevOps Engineer

January 2022 - Present

ANUVU

Dubai, United Arab Emirates Remote

January 2022 - Present

• Deployed and optimised large language models in production — Qwen 30B / 235B, GPT-OSS, Llama 3 / 4, Mistral — using vLLM for
high-throughput inference, GPU partitioning (MIG, time-slicing), tensor / pipeline parallelism, and quantisation (AWQ, GPTQ, FP8) to
balance latency, throughput, and cost.
• Built GPU-accelerated ML and computer-vision pipelines (CUDA, PyTorch, MLflow) — YOLO for real-time detection, ResNet / EfficientNet /
Vision Transformers for image classification and feature extraction, and TensorRT / quantisation for low-latency edge deployment on Jetson
and Raspberry Pi.
• Designed production RAG pipelines (LangChain / LangGraph, Pinecone, FAISS) with hybrid retrieval and semantic chunking; deployed via
Docker / Kubernetes / FastAPI.
• Conducted research and prototyping on NVIDIA H100 and A100 GPUs (via Colab Pro and self-managed instances) — including Graph Neural
Networks (GNNs) for relationship-aware reasoning, and explainable-AI frameworks (SHAP, LIME, Integrated Gradients, Captum) for model
interpretability and bias evaluation.
• Operated end-to-end MLOps platform on Azure AKS with GPU node pools — MLflow for experiment tracking and model registry, Apache
Airflow for training-pipeline orchestration and scheduled retraining, and GPU-aware autoscaling for cost-efficient training and serving
workloads.
• Provisioned and operated production AWS EKS clusters via Terraform — IRSA for pod-level IAM, Karpenter and Cluster Autoscaler for
cost-aware node scaling, AWS Load Balancer Controller for ingress, External-DNS, and Velero for cluster backup and DR.
• Authored Ansible playbooks and roles for fleet-wide configuration management — CIS-benchmark OS hardening, patch automation, kernel
tuning, and zero-touch application deployment across hybrid Linux estates (Ubuntu, RHEL, CentOS) on AWS EC2 and on-prem.
• Hardened container build pipelines with multi-stage Dockerfiles, distroless / minimal base images, Trivy and Anchore vulnerability scanning,
and ECR lifecycle policies — reducing image footprint and CVE exposure across services.
• Standardised application packaging via Helm chart libraries with environment overlays; integrated with ArgoCD GitOps for
multi-environment promotion, drift detection, and automated rollback.
• Designed ELK stack architecture with Filebeat / Fluent Bit log shippers, Logstash enrichment pipelines, and ILM-driven hot / warm / cold
tiering for cost-efficient log retention; built Kibana dashboards for SecOps, SRE, and audit workflows.
• Implemented secure CI/CD on Jenkins and AWS CodePipeline / CodeBuild / CodeDeploy with embedded SAST, dependency and container
scanning; enforced K8s RBAC, image hardening, and network policies.
• Enabled Zero-Trust architecture via mTLS (Istio), identity-based access controls, and secure API gateways across microservices; centralised
secrets in HashiCorp Vault and AWS Secrets Manager.
• Implemented Prometheus, Grafana, and AlertManager observability with SLO-based alerting; integrated DAST workflows, runtime container
security, and structured RCA reporting for HA workloads.

Company industry:
Telecommunications

Platform DevOps Engineer

January 2022 - Present

ANUVU

Dubai, United Arab Emirates Remote

January 2022 - Present

Company industry:
Telecommunications

Cloud Solution Architect

April 2018 - Present

Este LLC

Dubai, United Arab Emirates

April 2018 - Present

https://este-project.com/

Working as a IT Manager, which involved me in managing and maintaining function Apps, Logic Apps, creating & querying tables & Stored Procedures in all environments such as development, staging & production, and making decisions for optimized running of resources in azure portal to support the day today working process of Call Center Process (BPO) for our client company named jobFIXers.

Responsibilities:
•Creating Azure functions which accepts data and filters data from SQL SERVER 2017, which initiates stored procedures.
•Creating Logic Apps that runs recurrence scheduler to change status of persons in database stored in SQL Server 2017 based on certain conditions.
•Creating Azure Table Storage to keep track of events triggered.
•Build Secure & Management of Restful API to read, write, update & delete data from / to function App, logic App etc. etc.
•CI/CD pipeline features to manage & deploy different version of releases for development, staging & production.
•Azure Machine Learning Studio used to extract keywords from database tables and optimize search results to find persons with similar work niche.
•TDD & BDD principles where applied to create Unit Tests & End to End Tests.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Azure Cloud Solution Architect

April 2018 - Present

Este Project,

Dubai, United Arab Emirates

April 2018 - Present

• Provisioned AKS clusters via ARM and Terraform with VNETs, NAT gateways, and VNET endpoints for Azure Storage / SQL / ACR.
• Deployed Jenkins on AKS via Helm with internal Azure load-balancer for private CI/CD access.

Company industry:
IT Services

Senior DevOps Engineer

January 2021 - January 2022

SAAB Ltd

Abu Dhabi, United Arab Emirates

January 2021 - January 2022

• Built multi-language CI/CD (Python, C/C++, NodeJS, VueJS) on Jenkins with SonarQube, JFrog Artifactory, and Docker integration.
• Provisioned on-premises Kubernetes clusters (kubeadm on Ubuntu / CentOS) and deployed containerized applications via Ansible-driven
pipelines.
• Configured LDAP across Jenkins, Jira, Confluence, and BitBucket; deployed Snipe-IT, SonarQube, and NGINX SSL via Ansible playbooks.
• Built ML-based network-traffic congestion monitoring service (Python) for proactive traffic prediction on production infrastructure.

Company industry:
Military & Defense

ML / Senior DevOps Engineer

January 2021 - January 2022

SAAB Ltd

Abu Dhabi, United Arab Emirates

January 2021 - January 2022

• Built GPU-accelerated computer-vision pipelines (CUDA, PyTorch) with MLflow
experiment tracking; deployed YOLO models optimized via TensorRT and quantization for
low-latency inference on Jetson / Raspberry Pi edge devices.
• Designed production-grade RAG pipelines integrating LLMs (OpenAI, Hugging Face)
with vector DBs (Pinecone, FAISS) for enterprise knowledge retrieval and context-aware
Q&A.
• Orchestrated multi-agent LLM workflows with LangChain / LangGraph; engineered
prompt strategies that reduced hallucinations and cut token cost on production workloads.
• Owned end-to-end model lifecycle — data validation, feature engineering, distributed
training, evaluation harnesses, controlled rollouts, and post-deployment drift / quality
monitoring.
• Engineered semantic search pipelines with hybrid BM25 + vector retrieval and
cross-encoder re-ranking; deployed scalable GenAI services via Docker / Kubernetes /
FastAPI.
• Designed cost-aware GPU scheduling and inference auto-scaling on EKS / AKS,
balancing throughput SLOs with FinOps spend targets across training and serving
workloads.
• Implemented LLM observability (latency, token usage, response quality) and AI
guardrails — prompt-injection mitigation, output validation, Responsible AI compliance.
• Integrated GenAI capabilities into real-time, event-driven architectures using Kafka
and microservices.
• Built CI/CD for scientific-ML workflows (Julia PDE models); containerized via Docker
and ran distributed training on Kubernetes with full reproducibility via MLflow.
• Provisioned HPC / AI environments using Terraform and Ansible for large-scale PDE
simulations and ML workloads; profiled and optimized CPU / GPU utilization.
• Automated data pipelines for simulation inputs/outputs to handle large-scale numerical
datasets and model artifacts.
• Designed end-to-end ML pipelines on AWS SageMaker covering preprocessing, training,
hyperparameter tuning, and scalable inference endpoints.
• Built distributed GPU-based training on EC2 with CUDA; deployed real-time and batch
inference via Lambda + API Gateway.
• Automated data ingestion and feature engineering using S3 and AWS Glue for
large-scale ML datasets.
• Provisioned AKS clusters via ARM templates and Terraform; managed application
lifecycle through Helm packages.

Company industry:
Military & Defense

DevOps Engineer

January 2020 - January 2021

AIQU / OSN

Dubai, United Arab Emirates

January 2020 - January 2021

• Provisioned Cisco UCS infrastructure (VLANs, VNICs, IP/MAC pools) and on-prem Kubernetes (kubeadm) across DEV / UAT / PROD
environments.
• Managed OpenShift cluster scaling on AWS EC2; deployed 100+ microservices in Python, Java, Angular, and .NET Core.
• Set up private Docker registries, MetalLB load balancing, and NGINX-Ingress for routing across environments.

Company industry:
Broadcast Media Production

DevOps / ML Engineer

January 2020 - January 2021

AIQU / OSN

Dubai, United Arab Emirates

January 2020 - January 2021

Company industry:
Telecommunications

Site Reliability Engineer

January 2016 - January 2018

Sharjah Intl. Airport

Dubai, United Arab Emirates

January 2016 - January 2018

Company industry:
Airlines

Site Reliability Engineer

January 2016 - January 2018

Sharjah Intl. Airport / ENOVA

Sharjah, United Arab Emirates

January 2016 - January 2018

Company industry:
Aviation Support Services

IT Security Analyst

March 2016 - August 2016

Sharjah International Airport

Sharjah, United Arab Emirates

March 2016 - August 2016

Creating Reports and R language / R Studio Charts for the Meteorological System at Sharjah International Airport

Created the following reports:
•Values at Observation Time.
•Daily Means and Extremes.
•30 Minutes Daily Statistics.
•AFTN Report Selected.
•Instant value at 30 minutes’ interval.
•AFTN Report for the past 24 hours.
•Instant value for the last 30 minutes.
•Observation value for 24 hours.
•Wind gust 24 hours
•Daily Means and Extremes 1
•Daily Means and Extremes 2

Each of the reports required simple calculations such as mean, median, minimum, maximum and instant values for some time. We used SAP Crystal Reports to make the above reports, which imported data from Oracle Database 11g. The next step was export of data to file formats such as CSV, XLSX, XLS, and PDF. We used R language and R Studio to create Annual wind rose, which takes csv data and converts it to a chart.

Design and Development of Weather Reporting Software
Software Development and Design of Meteorological Reporting System, which required us to work in team of four following the agile pattern. Our roles and responsibilities involved data handling coming from the sensors such as temperature, pressure etc. Calculating values such as QFE, QFF, WB, Wind Speed Wind Direction etc. Saving the data in an RDBMS such as Oracle 11g and finally exporting as a summary in many file formats. We can now query reports within a given time period specified in a calendar query field. We used Crystal Reports via Visual Studio C# for making front-end design. InstallShield software to create the setup and installation files for packaging and installing into other machines.


Responsibilities:
•Troubleshooting of oracle database and software development of flight information display
•Troubleshoot and solve local-area network problems; provide technical support to end-users regarding computer hardware and software; install, test, certify and troubleshoot networking cabling systems
•Performing maintenance and troubleshooting of all IT systems and equipment at Sharjah International Airport, which includes faultfinding and rectification. Making regular property inspections and check lists.
•Follow up and repair outstanding faults and performing day shift or different shift duties and non-scheduled tasks and preventive maintenance of IT systems and equipment.
•Daily basis reporting to supervisors. Receiving the materials and checking the quality. Responsible for corrective and preventive maintenance of IT system.

Company industry:
Data Hosting & Storage
Job role:
Information Technology

Lecturer

January 2014 - January 2016

NMInformatics

Dubai, United Arab Emirates

January 2014 - January 2016

Company industry:
IT Services

Mobile / Web Developer

January 2014 - January 2016

NMInformatics,

Dubai, United Arab Emirates

January 2014 - January 2016

Company industry:
IT Services

Mobile Application Developer

July 2014 - July 2014

NMInformatics LLC

Dubai, United Arab Emirates

July 2014 - July 2014

Developed Windows Phone 8.1 Application namely NMInformatics, AP3 now called PRSY (personalized application), MEMC, SCHS. MEMC was a mobile application for IOS, Android and Windows phone 8.1, which provide users with service to schedule appointments with different doctors. SCHS was a mobile application for Sharjah humanitarian centre, Teaching and training for people on all mobile platforms.

Responsibilities:
•Back end coding for Connectivity of Android Application with Server and Database, SQLite, Webview, push notification, broadcast receivers, intents, async tasks, and singleton objects.
•Built user interface components and added functionality to those components.
•Automation of IOS application from archiving to the deployment in the iTunes application store using fastlane tools.
Technologies: Objective-C, iPhone SDK, XCode, Instruments, gdb Debugger

Company industry:
Data Hosting & Storage
Job role:
Information Technology

Visiting Professor

June 2012 - June 2014

VELS University

Chennai, India

June 2012 - June 2014

Taught IOS / Objective-C for master’s Students at the University of Vels Located

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Senior Software Engineer

March 2009 - December 2009

TrueTech Solutions

Chennai, India

March 2009 - December 2009

mindstorm-presidents.appstor.io/
Worked in an application which is a corporate customer transaction facility created for the RBS customers to do payments. The Project covered addition of new enhancements to the application like financial transfers, Inter Account Transfers (IAT) and development of the same.
Responsibilities:
•Front End Design: Designing each page in Cocos2D
•Built user interface components and added functionality to those components.

Company industry:
IT Services
Job role:
Information Technology

Education

Georgia Institute of Technology

January 2027

January 2027

Master's degree, Computing Systems Specialization

United States

Georgia Institute of Technology

January 2027

January 2027

High school or equivalent, Machine Learning Specialization

United States

University of West London

June 2024

June 2024

High school or equivalent, Artificial Intelligence

United Kingdom

National Law School of India University

December 2022

December 2022

Higher diploma, cyber law and forensic law

United Arab Emirates

University of Madras

June 2014

June 2014

Bachelor's degree, Computer Application

India

University of Madras

June 2014

June 2014

Bachelor's degree, Application

India

VELS University

January 2014

January 2014

High school or equivalent, Instructor

India

University of Madras

May 2013

May 2013

Bachelor's degree, Computer Science

India

GPA (percentage): 74%

GPA (percentage): 74%

Our Own English High SchoolBoard of Education

May 2000

May 2000

High school or equivalent, Computer Engineering

United Arab Emirates

GPA (point): 3.75 out of 4

GPA (point): 3.75 out of 4

,

our own english high school

January 2000

January 2000

High school or equivalent, school

India

Skills

Windows Azure

Expert

AWS

Expert

Backend

Expert

Cryptography

Expert

Penetration Testing

Expert

API

Expert

ARCHITECTURE

Expert

DATABASE ADMINISTRATION

Expert

FEATURES

Expert

ORACLE DEVELOPER 2000

Expert

LOGIC

Expert

ARTIFICIAL INTELLIGENCE

Intermediate

AUDITING

Intermediate

COMPUTERIZED ACCOUNTING

Intermediate

FALLBACK

Intermediate

ILLUSTRATION

Intermediate

MLOPS MACHINE LEARNING OPERATIONS

Intermediate

MULTITIER ARCHITECTURE

Intermediate

SITE RELIABILITY ENGINEERING

Intermediate

AMAZON WEB SERVICES

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER SECURITY

Intermediate

DEVOPS

Intermediate

DEVSECOPS

Intermediate

ELEARNSECURITY JUNIOR PENETRATION TESTER EJPT

Intermediate

MACHINE LEARNING

Intermediate

MICROSOFT AZURE

Intermediate

RELIABILITY ENGINEERING

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

Social profiles

Languages

Arabic

Expert

Dutch

Expert

English

Expert

French

Expert

Hindi

Expert

Malayalam

Beginner

Training and Certifications

Certifications
Microsoft Certified Professional, Azure Solution Architect
Certified Kubernetes Administrator
Microsoft Certified Professional, Azure Solution Architect
Microsoft Certified: Azure DevOps Engineer Expert (AZ-400)
Linux Foundation Certified Systems Administrator (LFCS)
AWS Certified Solution Architect Associate
AI for Medicine Specialization
NG Andrews Course
AWS Certified Machine Learning – Specialty
Data Science Specialization
PG, Cyber Law & Forensics
Post Graduate Certificate, 5G & IoT
AWS Certified Solutions Architect – Associate
Deep Learning Specialization – DeepLearning.AI
AWS Certified Machine Learning – Specialty
Oracle Cloud Infrastructure Observability Professional
AWS Certified Security – Specialty
eJPT — Junior Penetration Tester
Azure Solutions Architect Expert
Certified Ethical Hacker (CEH)
Azure DevOps Engineer Expert (AZ-400)
Linux Foundation Certified Systems Administrator (LFCS)
Certified Kubernetes Administrator (CKA)
Post Graduate Certificate, 5G & IoT
Application Developer (RBS Banking)
Microsoft Azure Solution Architect Expert
Jun 2019
Certified Ethical Hacker
Jun 2019

Hobbies and interests

Certifications

Microsoft Azure Solution Architect Expert Certified Ethical Hacker