Farah Al Dawoud, G.M. Office Manager / Trips & Events Management

Farah Al Dawoud

G.M. Office Manager / Trips & Events Management

Arab Technical Group-ATG

Location
Jordan - Amman
Education
Bachelor's degree, Modern Languages- Italian/English
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

G.M. Office Manager / Trips & Events Management at Arab Technical Group-ATG
  • Jordan - Amman
  • My current job since June 2016

• Manage and distribute the daily incoming & outgoing mail
• Maintain General Manager’s calendar including appointments, meetings, deadlines and commitments
• Preparing Letters and emails to staff, clients, partners and suppliers as per requested by the G.M
• Organize internal and external meetings
• Ensure all work is carried out in a confidential and efficient manner
• Taking notes and minuets of meetings
• Developing and maintaining office systems, including filling and Data management
• Handling General Manager’s personal matters (financial transactions, holidays, health issues, family issues, Visa issues)
• Verifying General Manager’s personal and Business expenses.
• Arranging all business trips for the Management and Clients
(flights, accommodation, activities and transportation)
• Ensure all meetings agendas and trips agendas are well prepared
• Provide the necessary support to the senior management when needed
• Events coordination including:
(Communications / catering / venues / supplies / and any other requirements )

Executive Secretary at The International Academy - Amman
  • Jordan - Amman
  • September 2011 to June 2016

to the Secondary School Principal in which responsibilities include:
• Maintain Principal’s and Whole School calendar including appointments,
meetings, deadlines and commitments
• Preparing letters to parents, to comply with IAA standards
• Prepare Transcripts to be sent to universities according to IAA standards
• Fill in for other colleagues as necessary
• Handle all inquiries from parents/staff within given capacity
• IB Exam Set up and Invigilation
• Organized Parent-Teacher Conferences
• Organized and produced the annual IAA Talent Show
• Invite Guest Speakers as needed
• Preparing all materials and set-up for the Awards Assemblies as well as
Professional Development Meetings
• Appointed as Head of the Student Council and Eco Club
• Participated in the five year Accreditation of the school
• Ensure all work is carried out in a safe and efficient manner
• Maintain a positive attitude with team

Personal Assistant at The International Academy-Amman
  • Jordan - Amman
  • September 2010 to August 2011

Assistant to the Head of Middle Years in which responsibilities include:
• Maintain Head of Middle Year’s calendar including appointments, meetings, deadlines and commitments
• Manage and update students’ email database
• Prepare Report Cards (which includes editing, printing and issuing according to IAA standards)
• Fill in students’ grades using MOE format
• Preparing letters to parents, to comply with IAA standards
• Provide back-up data as needed • Ensure all work is carried out in a safe and efficient manner
• Maintain a positive attitude with team

Club Floor Agent at IHG- Intercontinental Jordan
  • Jordan - Amman
  • February 2008 to August 2009

Providing all needed services to the VIP Guests • Preparing Guest information Card prior to the arrival • Welcoming and escorting Guests • Checking on the Lounge and harmonize with other staff members the lounge’s requirements • Checking the Club Lounge rooms

Receptionist at IHG- Intercontinental Jordan
  • Jordan - Amman
  • January 2008 to February 2009

Preparing needed documents for the Arrivals day by day • Assigning rooms for the guests according to their preferences • Coordinating between Front Desk and other departments to serve the guests as needed • Checking out the guest according to the IC standards

Business Center Agent at IHG-Intercontinental Jordan
  • Jordan - Amman
  • June 2007 to December 2007

Providing all services for the guests (printing, Scanning, phone calls, courier service, typing and translating

Instant Service Center Agent at IHG-Intercontinental Jordan
  • Jordan - Amman
  • February 2007 to May 2007

Receiving and transferring calls from and to the guests • On call services upon Guest requests

Education

Bachelor's degree, Modern Languages- Italian/English
  • at University of Jordan
  • February 2010

Specialties & Skills

Tourism
Events Organisation
Customer Service Skills
Public Relations
Front Office
CONFERENCES
COUNCIL
DATABASE ADMINISTRATION
EDITING
LETTERS
MATERIALS MANAGEMENT
MEETING FACILITATION
TEACHING

Languages

Arabic
Expert
English
Expert
Italian
Intermediate

Training and Certifications

First Aid (Training)
Training Institute:
Vocational Training Corporation
Duration:
12 hours

Hobbies

  • Jigsaw puzzles
  • Gardening
  • Handcrafts
    Cross stitching
  • Music