farah majed, Clinic assistant

farah majed

Clinic assistant

American University of Beirut Medical centre (AUBmc)

Location
Lebanon - Beirut
Education
High school or equivalent, Baccalaureate degree - Sociology-economy
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Clinic assistant at American University of Beirut Medical centre (AUBmc)
  • Lebanon - Beirut
  • My current job since June 2012

-clinic assistant, Carry out receptionist duties at assigned clinic. Schedule appointments, receive patients and ensure delivery of complete medical records to attending physicians. Handle high volume of patients and attendings. Performing clinic and administrative duties under the supervision and direction of physicians (maintaining medical records, billing and coding for insurance purposes, schedule appointments, handling collections and credit and mailing monthly and greeting and logging in patients.)

-call center representative, serving patients by determining requirements; answering inquiries by clarifying desired information and explaining new features; selling additional services by recognizing opportunities to up-sell accounts, answering phone calls and taking messages.

-billing clerk, trained in billing, medical codes, creating paper records, preparing insurance forms, retrieve patient records and review patient information for preexisting conditions.

Human Resources Department at career job vision
  • Lebanon - Beirut
  • February 2010 to May 2012

-developing, advising and implementing policies related to the effective use of personnel and ensuring that training and development opportunities are available to employees. (Recruiting and interviewing doctors and engineers, negotiating with external medical center and companies providing adequate opportunities for candidates)

Administrative assistant & Interviewer at Research & Consultancy
  • Lebanon - Beirut
  • February 2009 to November 2009

Part of the customer satisfaction survey, asking questions in accordance with instructions to obtain various specified information, compile record and code results and data from interview or survey using specified form and program

Education

High school or equivalent, Baccalaureate degree - Sociology-economy
  • at saint joseph de l'apparition
  • June 2008

a degree awarded by the lebanese colleges to a person who has completed undergraduate studies.

Bachelor's degree, advertising
  • at Lebanese International University

under-graduate it's a form of marketing communication used to encourage, persuade, or manipulate an audience (viewers, readers or listeners; sometimes a specific group) to take or continue to take some action. Most commonly, the desired result is to drive consumer behavior with respect to a commercial offering

Specialties & Skills

Photography
Secretarial
Patient Satisfaction
Scheduling
Customer Service
customer service
scheduling system
photography

Languages

Arabic
Expert
French
Intermediate
English
Expert

Memberships

Creatives
  • animation for kids/ birthdays and events
  • January 2010
loompaland
  • A Fun & Educational Character Building Summer Camp for youngsters 4 to 12 years old
  • May 2013

Training and Certifications

Professional Diploma in LEADERSHIP & MANAGEMENT (Certificate)
Date Attended:
March 2018
customer service - a client focus approach (Training)
Training Institute:
american university of beirut
core values (Training)
Training Institute:
american university of beirut
customer service (Training)
Training Institute:
american university of beirut
customer service (Training)
Training Institute:
american university of beirut

Hobbies

  • photography
    skills developed through several courses and trainings.
  • Volunteer activities and social work
    camping and outdoor actions , offered volunteer work and help for several NGO such as Human rights association, women rights association “KAFA” and “NASAWIYAH” , Brave heart fund, Children Cancer Centre, Anta Akhi …