Fares Koman

• Conduct regular inspections across all depot locations (L3, L4&6, L5) to identify operational issues and maintenance
requirements, raising Service Request (SR) tickets for timely resolution.
• Create and process Purchase Requests (PR) for facility items across all departments, and oversee distribution of stationery and
pantry supplies to all offices on site.
• Manage gate access permissions and coordinate employee badge issuance in collaboration with the Security team, ensuring all
personnel details are validated prior to authorization.
• Led the digital transformation of the facility request process by independently building a complete end-to-end system using
Microsoft Power Apps, Power Automate, SharePoint Online, and Power BI — replacing all paper-based requests with a fully
automated, trackable digital workflow. See Key Achievements for full detail.

• Managed 14 medical insurance policies, ensuring compliance with company and regulatory standards.
• Collaborated with Concord to implement policy updates, including employee additions and deletions.
• Organized health awareness campaigns in collaboration with the Ministry of Health and Concord.
• Guided employees on financial compensation claims related to medical coverage.
• Administered life insurance policies in partnership with Willis Towers Watson, ensuring alignment with employee records.
• Supported employees in navigating life insurance claims for death, total disability, or partial disability.

Strategic Planner
• Developed a comprehensive strategic plan for relocating administrative buildings, ensuring alignment with Americana’s objectives.
• Assisted the General Manager in formulating Americana’s 2025 goals and priorities.
• Ensured seamless integration of relocation strategies with HR and facility management.

Executive Assistant to Direct Manager
• Responded to all requests and tasks within 24 hours.
• Anticipated challenges and provided proactive solutions to minimize disruptions.
• Delivered well-organized and timely updates on assigned tasks.
• Maintained clear and effective communication to align objectives with priorities.

• Managed 14 medical insurance policies ensuring full compliance with company and regulatory standards, collaborating with
Concord on policy updates including employee additions and deletions.
• Organized health awareness campaigns with the Ministry of Health and guided employees through financial compensation
claims related to medical coverage.
• Administered life insurance policies with Willis Towers Watson, supporting staff through claims for death, total disability, or
partial disability.
• Developed a comprehensive strategic relocation plan for administrative buildings and supported the General Manager in
formulating Americanas 2025 goals and priorities.
• Oversaw end-to-end recruitment of over 160 employees including senior leadership, engineers, technicians, and drivers, with
partnerships established with international agencies in the Philippines and Pakistan.
• Built institutional relationships with universities in Jeddah and Yanbu, and sourced candidates via LinkedIn, Taqat, Jadarah, and
professional networks.

• Oversaw the recruitment of over 160 employees, including senior positions, local labor, technicians, engineers, and drivers.
• Established strategic partnerships with international recruitment agencies in the Philippines and Pakistan, managing contracts and agreements.
• Built strong relationships with universities and technical institutes in Jeddah and Yanbu to enhance talent acquisition efforts.
• Sourced candidates using platforms such as LinkedIn, Taqat, Jadarah, and professional networks.
• Streamlined onboarding and orientation processes for new employees and prepared administrative announcements.

• Operated all aspects of the recruitment and onboarding process, organized job offers, matched the candidates documents, and conducted interviews with potential candidates to assess fit with the organization’s needs.
• Managed recruitment efforts during the peak Hajj Season in collaboration with departmental colleagues, ensuring efficient
processing of workforce arrivals and compliance with documentation standards.
• Presented progress and performance reports to management, prepared contracts for seasonal and permanent hires, liaised with universities for cooperative trainee recruitment, and developed standardized guidelines for Tamheer program recruitment.
• Created data visualization dashboards using Power BI to analyze supplier contracts, enabling management to track
performance, make informed decisions, and utilize LinkedIn and other platforms for sourcing candidates.
• Coordinated with recruiting agencies to hire technical operators and bagging handlers from the Philippines and India, stationed in Jeddah and Medina, while managing a high daily volume of 150-200 files and overseeing pre-employment training sessions to ensure seamless onboarding processes.

• Managed full-cycle recruitment and onboarding including document verification, candidate interviews, contract preparation, and
Tamheer program guidelines.
• Led Hajj Season workforce acquisition processing 150-200 daily candidate files and designed Power BI dashboards to analyze
supplier contracts for management decision-making.
• Coordinated with international agencies to hire technical operators and handlers from the Philippines and India, stationed
across Jeddah and Medina operations.

• Managed the payroll process for new hires, ensuring accurate data entry into databases and timely creation of
monthly reports for management.
• Collaborated with the financial department to track salary transactions and ensure compliance with company
policies.

• Managed end-to-end payroll processing for new hires, generated monthly salary reports, and coordinated with finance to ensure
compliance with company policies.

• Managed daily communication with Store Managers in 126 branches to promptly address operational concerns, while
compiling project progress reports and presenting findings to senior management for strategic decision-making.
• Analyzed data from store sections to identify production efficiency issues, collaborating with relevant depts to develop and implement optimization solutions.
• Prepared regular project progress checks at branch locations, providing updates to senior management to ensure alignment with project timelines and objectives.

• Managed daily operational communications across 126 branches, compiled project progress reports, and analyzed store data to
identify efficiency gaps.

• Managed data entry for hired employees, inputting information into Excel sheets and tracking salaries, ensuring
accurate reporting for on-site attendance and navigation issues.
• Developed efficient data entry processes to streamline information management and improve accuracy.
• Collaborated with team members to troubleshoot and resolve any data entry issues promptly.

• Maintained employee records, tracked salary data in Excel, and ensured accurate site attendance reporting.